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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 66000 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Help

Hi my name is Benjamin and I've had my oculus for like 2 years with a couple problems but I fixed those but this I can't fix so when I turn it on it goes left and right and I can't fix it so can somebody who knows how to fix my problem reply to me or...

Recording casting and live

Before when I was casting to my phone I could record the screen and my son in person. What happened? This is no longer an option. Is there a setting or something I can do?

Resolved! Lost tracking error.

Headset is having a tracking error which I have never experienced in the past. Same room same lighting. Tried cleaning the cameras, tried increasing the lighting, resetting the unit; Nada. Aside from a factory reset (which I'd like to avoid.) Redownl...

Fish Game-Authentication error

My son has been playing Fish Game and loves it, but he is now getting an error that’s says “AUTHENTICATION ERROR could not determine a title id for this.” I restarted our wifi, did the whole turn the head set off and back on, and uninstalled/reinstal...

Quest 2's power displays incorrectly

im having issues with the headsetthe power displays incorrectlywhen i turn the headset on once its full powered and i check the power percentage inside the headsetit takes like 2 ish minutes after turning the headset on for it to magically lower the ...

Oculus Link doesn't work often

Yes my PC meets the requirements, yes I have a link cable, and yes restarting my PC fixes it sometimes. Each time I click the connect button from my Quest 2, I either:A: Get a black screen. (Most likely)B: Get a black screen (With a grey triangle thi...

Resolved! Oculus Quest 2 PC link Desktop Display

sorry for the confusing title. basically, if I tried to access the desktop through oculus link, it’s just black. I also noticed when I downloaded desktop plus it didn’t work either. I don’t know where the issue is or how to solve it.

MazedVR by Honored Guest
  • 709 Views
  • 3 replies
  • 0 kudos

Resolved! Forgotten login email details

Hi There,I know that this has been asked by others before but solutions are not visible.I set-up a VR Quest headset for my grandson last Christmas. He now wants to buy a game but the system is asking him for the login email details which have been lo...

Resolved! Quest 2 airlink disconnecting and reconnecting

So i have a quest 2 and whenever i use airlink it works fine for anywhere from 5 minutes to an hour then it disconnects and reconnects causing my game to softlock i meet all requirements except for ethernet on the pc but that hasn't been an issue in ...

Takk0 by Honored Guest
  • 322 Views
  • 1 replies
  • 0 kudos

Quest 2 keeps going into Stand-by Mode while I'm playing

Having the headset on and playing a game the headset randomly goes into stand by, on link as well as quest games. pressing the power to exit stand by shows the 3 dots (sometimes, normally just black) and plays the audio but doesn't return to game. I ...

KOG85 by Protege
  • 942 Views
  • 4 replies
  • 0 kudos

Can't factory reset

Last night I was installing the mini cart racer and left my headset alone.. came back about 15 mins later and only saw a blank screen So I restarted .. nope, no restart, just the trying to update icon .. Power off, power on, same icon.. Tried a facto...

Screenshot_2023-06-20-07-41-59-97_92460851df6f172a4592fca41cc2d2e6.jpg

Horizon Workrooms cant login

Every time I click on "Continue with Meta account", the app makes me sign in. After I sign in, a couple seconds pass and it goes back to the first screen again. Do you guys know how to resolve it? On my desktop I was able to login and use it without ...

Controller won’t connect

For some reason the left controller for my meta quest pro refuses to work and doesn’t connect to the headset. We have tried several methods to make it work and yet none of them seem to work.

Refund for Quest Pro

The first day I got my Quest Pro I used it for about an hour before putting it back on the charging dock. The light was red and a few minutes later it was green.The next day the light was red. When I was able to check it out the light was off. It wou...

Unable to play any games etc...

Hello,I recently logged back into my Occulos and for some unknown reason, I am unable to play any games. Example: When I log into VR Poker I use to be able to press the button and move around to join a game (I am no longer able to do that) Same goes ...

Bourbs1 by Honored Guest
  • 355 Views
  • 2 replies
  • 0 kudos

My headset is glitching after I update it.

So I took like a year break off my meta quest 2. And I just found it again today, so as anyone else would do, I updated it. Well ever since I’ve updated it it’s been flashing between the Home Screen and a black screen, with the loading three dots. I ...

Oculus setup wont run

I have this problem where my oculus software is not installing, idk what causes it... Now the error message is in swedish but if you translate it: The application could not be started correctly (0xc00000e5). Click OK to close the program. I would rea...

3Lorentz3 by Honored Guest
  • 344 Views
  • 2 replies
  • 0 kudos

Oculus Rift Black Screen (not S)

Hi, hoping for a last ditch solution to solve for me black screen. Literally had headset on and working looking at dashboard, then App did an automatic update that required restart. After restart…. Black screen. Makes no sense unless new update is no...

Invidius by Honored Guest
  • 437 Views
  • 2 replies
  • 0 kudos

Cannot log into account on oculus app

Trying to setup oculus app on PC but when i try to log in it says Continue in your browser, but nothing happens, I dont know if its because i did something or its just trash software.

LiL_Bundy by Honored Guest
  • 177 Views
  • 0 replies
  • 0 kudos

Replacement Headset not being sent!

I sent my headset back for repair over 3 months ago and despite chasing up on a weekly basis have not received a replacement back yet. I now fear that I won't get my headset back at all. I have been given no reasonable explanation of what is wrong an...

Kizd by Protege
  • 15026 Views
  • 119 replies
  • 7 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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