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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Password reset bugged
Im trying to reset my password on my main account but every time I try it says an error has occurred then it says try again later. So I waited a day and it said the same thing help.
deactivate streaming
Is there a way to deactivate the streaming so that nobody can see what i do on the meta quest app.
Can't turn OFF Space Sense even though the setting is off
i only bought my quest 2 a few days ago! Can't turn OFF Space Sense even though the setting is off
Can't pickup anything off ground in game
When I attempted to pick stuff up like firearms or various objects in games it would not allow it. This is due to the floor level not being calibrated correctly and I was wondering if any of you wonderful ladies or gents would be able to assist in fi...
Apps won’t load after factory reset
Hello! My sons oculus went through a Factory Reset and now he is having issues with his games re-installing. They start to install and never finish or just stop. Any help is appreciated!!
Can't get past the lobby
My son just bought a Meta Quest 2 today. We installed everything and set up an account, and thought we were ready to go.But it seems like we're stuck in the lobby ( a blue room with balloons) whenever we push the Oculus button, we see the symbol, and...
Disappeared menu bar on quest 2
My menu option is completely gone. I'm only stuck in my vr living room. @MetaQuestSupport @allmember @Metacommunity
My oculus won’t update or download any apps!
This has become a very big problem because I saw an update for a game I like but when I installed the update (it said 6GB/6GB) then it stops installing. When I launch it the app says I need to update it when I just did. This is the same with download...
Set up
Do you need the metal work account to use the system? I made an account but when I go online to work.meta.com/login and I type in my email it says there isn't an account with that email? Don't know what to do next.
Graphical interface failure, square corners instead of rounded
Before the windows had rounded corners, now I realize that some have the upper square corners. This seems to me to be a flaw in the graphical interface. I even installed third-party applications to fix the time of my glasses, but I've already done a ...
Phone authentication
I tried several times to add phone authentication on my account. And i do not see 6-digit code on my phone. Please help with this problem
Did a factory reset, now all my purchases apps are gone.
I had to do factory reset recently because nothing was loading and my headset wouldn’t connect to my phone. When it connected and everything else was caught up I put my headset on only to see that all my purchased games were gone and I had to buy the...
Headset turns on and off
My oculus quest 2 keeps turning off and on by itself, it will turn on and I will see the blue meta logo and then it will immediately turn off,it repeats this until it dies. I've held the power button for 5 minutes straight and even factory reset it, ...
Resolved! What do i do if my general menu wont show permanently?
What I mean by this is I turn my oculus quest 2 on and it won't show games or the general menu at all. I've tried every way to fix this but it doesn't work and I don't know how to reboot it. If anyone has any tips or tricks to help please reply.
meta quest 2 doesn't turn on nor I can reboot or reset.
I can only see the charge UI on the screen while plugging it in. Holding the power button and volume does not work. What should I do?
Air Link Showing Pc But Not Pairing
I have tried to connect my quest 2 to my pc but I cannot. I have connected it with air link before but now when I try to air link in my quest 2 it shows my pc on the menu but that it is not connected and I can click pair, but it never does. I have ev...
Help
I need help my oculus keeps saying “social platform keeps stopping and if I try to access the boot menu it restarts my headset and idk what to do
Still possible to switch a 64 Meta quest 2 device versus a 128GB?
Hello, I randomly saw that you guys had decommissioned and replaced the 64GB meta quest 2 version for a 128 and that it was possible for early adopter to replace it. I am asking as, on top to enjoy the extra space I am running into more frequent issu...
Meta Quest 2 not launching apps
I just got a new Meta Quest 2 and things were going good but whenever I try to play a game like Rec Room or Gorilla Tag it doesn't do anything and acts like I never selected "start" at all except for a little sound. The same thing happens when I try ...
Charged twice for a subscription
I was looking over my bank statements and stuff when I noticed I was charged twice, on the same day for the same subscription. I purchased Vrchat+ a while ago through my oculus account, and noticed this month’s payment was taken out twice.
Gift Card problem
I bought a 50$ gift card for my friend in UK, but he can't redeem the card. Anyone knows the reason?
Resolved! Refund money
So I got a confirmation that my refund was successful but it's been about a day and I still have not gotten my money back, what do I do
Resolved! Cant log in to meta account because of old phone #
I have a meta accoutn with all my games and badges and I can’t log in because when I put my email and password it asks for 2fa with my old phone number that I don’t have access to anymore. PLEASE HELP ME
Oculus 2 headset not pairing after factory reset
I performed a factory reset a few days ago and then attempted to pair the headset to the app on my phone. The app stated that the device was paired but for some reason the headset refuses to leave the pairing screen. I tried uninstalling the app and ...
Tips and fixes for problems since v53 - Stutters, Crashes, Lags and Artifacts in Air Link\VD
Alright!Since we are now in v56 in PTC with no fix in sight here are my tips to make your Q2 usable again, especially if you are using PCVR most of the time.Problem #1: LagsSomething has changed in the wifi driver of the quest - that is a fact! this ...
That Demo Reel that fist came on during install
How can I pull it up again to show people.. I really liked the one where you where on top of the skyscraper :smiley:
quest 2 problem ovr error (pls need help)
anybody can explain to me what is this ?the same if a use link usb or air link !!!!!
My left controller isn't working
So recently I decided to play some VR and my left controller wasn't connecting, I found out the battery in there was leaking and I had to replace it. After I replaced it multiple times the controller didn't want to reconnect or wake up. I don't know ...
Horizontal lines on headset
I have horizontal lines on my oculus quest 2 and this is my 3rd one I did a factory reset and it didn't do anything it really shows in light areas I this headset is a replacement I got its a older version its a actual oculus not meta and I don't know...
Resolved! Rechargeable Batteries Stuck on 40%
So I have the Anker charging dock which completely charges the headset but not the controllers. It takes approximately 3-4 hours for the LEDs for the controllers to go off, however, when I turn on the Oculus the batteries show 40%. Someone help me.
