Featured Posts
Forum Posts
Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Business account
Hi. I’m setting up my meta quest & it won’t get off the add a work/business account page no matter what I do it keeps coming back to that same page. What should I do?
5 digit code - head set not found
Hello. Created adult account. Created child account. Child Account on VR ok but 5 digit pin says headset not found when trying to link headset to app on child account.
Meta Quest 2 Multiple Screen Casts
Good day to whom it may concernIs there a way to have multiple screen casts to one big TV.
Can’t gift?
So whenever I try to gift my friend an apples game called Ghosts of Tabor it gives me an error message saying that I already own this app which I do but I’m trying to gift it to him. He does not own the app so I am confused, why is that happening?
Horizon Workrooms whiteboard stuck on "Setting up..."
Hello everyone! My name is APOLLO with the Apollo Art Exchange. Currently I use Horizon Workrooms everyday, for about an hour a day, to study, and record about Art History. Yesterday I prepared my latest video to be recorded, but when I loaded into m...
Resolved! What can I do in "Meta" without buying a headset?
Hi. First time even thinking about "Meta" and vital realty stuff. I set up an account, outside of my Facebook one. I don't know if I'm going to spend any money on a headset. I used one of them a while back and while I was impressed - It just didn't i...
Help
I need help I can't log in to my account because it won't let me create a facebook account and it says I can't log in to my meta account for that reason I can't use my virtual reality
Quest 2 controllers
Is there any other place to find controllers cheap I have drift in my left one and I tried to replace the joystick on my last controller and didn’t go well had to buy another so need left one or somewhere to take it in to get that replace any ideas
Resolved! Quest 2 Controller Replacement
I replaced my controller joysticks because of stick drift. After I put together my left controller, it had stopped working(i saw a capacitor was missing from the motherboard). Is there any way that I can buy a non-overpriced motherboard replacement?
Resolved! quest 2 wont connect to airlink anymore
himy meta quest 2 wont connect to airlink anymore, it always worked fine until a few weeks agoi already have done a factory reset downloaded the app again on the pc nothing worksif i connect with a cable it works but the airlink just do no connecti c...
I didn’t get my referral money after someone else bought an oculus and I referred them
My brother bought and oculus from you guys and I referred him as I already had an oculus. I waited for around a month hoping that our credit would come through. It’s been over a month now and still haven’t received it.
quest 2 LCD half died
The bottom half of the display on my quest 2 suddenly became distorted while I was playing with it, I haven't dropped my headset any time recently and I have tried restarting it
Resolved! How to confirm my meta account on the phone app?
I have a quest 1 and I just migrated my oculus account to meta account. After this I made a factory reset. I installed the oculus phone app and tried to start it with my new meta account. The app wants me to confirm my meta account with an sms or rec...
me and my freind has not received our referal code
hello my freind asked me to buy a oculus after I said I would love to have one I saved my money and I bought it but when we did the refferal it was not working we did everything you guys said and it still hasn't worked it has been over 2 weeks and we...
Resolved! Prices are wrong on my account
Having issues with my new Quest 2. I set up my account first on my device and I bought best saber for 31.99. Then I set up my wife's account and it says beat saber is 29.99. So not only the prices are wrong but I can't share games with other users on...
Resolved! Quest Pro is stuck on Meta Logo
Hello, My Quest Pro is currently stuck on the blue Meta logo. I've tried everything to get it working again with no luck. I tried doing a factory reset, and I got a pop up that said, "Erasing" then back to the meta logo. I haven't had this device for...
When I try to play some VR games I get black screen
When I try to play Fruit Ninja 2 VR or MINI MOTORS X PARTY on my pc(I7 12700,32GB RAM, RTX3070, windows 11), I get black screen and the game doesnt start. I have Meta quest 2. What can I do to play these games?
Vertical Banding in Quest 2 after recent update
Hey Everyone - I got this headset during pandemic but haven't used much. For the past 6 months I've been using this for my workouts and occasional gaming and am loving it. After the recent update last week I see weird vertical lines scanning across m...
Can’t cast to Vizio TV with built in chrome cast
Tried rebooting and everything is on the same network. Help please
Bro please some one help me
I have a problem where when i try to play on steam vr or on the rift oculus it says that my PC disconected but its perfictly fine, what do i do
How to use an discount code
How to use an discount code
Oculus pc disconnecting.
I don't understand what the issue is. I've got a Ryzen5600G and a 3060Ti. Yet it says I don't meet minimum requirements. It's been working, but here recently it continually disconnects. I don't understand how or why it doesn't meet the minimum requir...
Missing notes on all rhythm games.
Hello. I just bought a Quest 2 two weeks ago and it was working great. I love rhythm games so I got Beat Saber, Synth Riders and Smash Drums which all worked perfectly. Then I got Ragnarock and started to have issues which apparently is a known thing...
Cannot gift to a friend
I'm having issues gifting a game to a friend. I'm seeing a lot of previous posts with no definite fixes. I've tried on the app, the in-headset store, vs on the web store. I get all the way to the end, enter my pin, and it tells me I already purchased...
Resolved! Sending a PM/Ticket
My strap (not elite) snapped and I can't send a ticket, nor a PM, Is there anyway to try and send a request for a new strap?
Oculus 2 not turning on
I havent used my oculus quest 2 in a pretty long time. I tried to get back on it recently and it wont turn on. Ive tried every method ive read about online to fix it and nothing will even pop up a screen. I cant even get it to connect to my pc or my ...
Quest 2 not holding charge
Hello,I have a quest 2 that was purchased in January of 2022. I have the elite battery pack with is and neither the headset itself or the battery pack are holding a charge longer than 30 minutes at maximum. I use the charger that came in the box and ...
Help with mobile app!
When I download the mobile app and after I click on log into my Facebook it sends me to a page to where it's asking for a four digit pin and it's not letting me put in a dour digit pin...ot keeps flashing my keyboard but will not let me put no number...
Help!
I am having the worst experience with customer care. My headset will no longer charge, I'm happy to pay to have it repaired but I'm being told I have to wait on a special team to email me....well still no email. I contacted customer care again. They ...
