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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Been locked out of Meta Quest for months and no help
I have been locked out of my account for months because I cannot receive the text verification code. I have contacted Meta 3 times but a different AI bot changes its name every few hours and passes me off to a different bot. I'm stuck in a loop since...
Resolved! Meta Quest 2 - Blurry
I have glasses.I have the glasses spacer.I have clean lenses.I have the correct width spacing.I can not focus on the screen unless I squint hard, and this is hard to do all the time.How do I set the FOCUS?
Transferring files from my Quest 2 to PC from a secondary account
So I have and Oculus Quest 2 that my Dad bought for the family. We set him up as the admin account because he would be the one paying for all the games, even though he hardly ever plays on it. I'm set up as a secondary account and I play all the time...
Resolved! pc Oculus library
I am not a technically challenged person but I am struggling to understand the process of purchasing games for the Meta Quest 2.I have purchased 3 games at the Meta shop online. Iron manTales from the Galaxys EdgeBeatsaber.I can see these games avail...
Resolved! Quest 2 Audio issue
Quest 2 is turning audio all the way up when in game and in menus but not in user selection
Quest 3 - Is this level of screen door effect normal?
Hopefully someone from Meta can confirm or deny this. Some people say that there is no SDE at all on their Quest 3, others that it's still there but hard to notice, however on mine the SDE is very obvious and easy to notice. I have never noticed this...
Resolved! Quest 3 link not working
My Quest 2 was linking to my pc perfectly fine, but now when I try to add my Quest 3 as a device, it gets stuck at the stage of "connect a USB C cable to your headset"
[SOLVED] Charging Light Will not Turn On, No Response to On Button - Oculus Go
Just got my new headset, used it for about 15-20 mins and then plugged it in to charge while heading out for the night (charging light was on).Came home last night and the charging light was off, with the power button not responding to anything.Teste...
Meta Quest 2 Headset
The Meta Quest 2 headset won’t power on just purchased yesterday. I’ve attempted to hold the power button and volume down button no help. When I plug in the charger and unplug it screen shows 100% chargered then goes away. What can I do ?
Quest 3 won’t start
Hello , I tried everything , reset , hard reset 2 hour on charging but still not working . No indication on charging no lights up . Nothing .. any ideas ?
Sons account blocked
Help! My little boy impatiently set his meta quest 2 account up when I wasn't there but noticed afterwards he'd entered his DOB wrong. He tried to change it but got blocked. It's asking me to follow a link to support his account but the link keeps sa...
Beat saber's update impossible
Hello,I have a quest 2 and my account is not the main account. My husband buys the games on his and then I can have them on mine. But recently beat saber can't update. I click on it and it stops even before trying. Wifi is fine. Nothing on the waitin...
Quest 3 users sound awful
I just upgraded to the Quest 3. Everyone was saying how good other quest 3 users sound with the 3. When i got the Quest 3 I was horribly disappointed to find that other quest 3 users sounded garbled and low. Other people with different headsets sound...
Quest 2 doesn't charge or turn on
Hello friends, i'm here to ask for some help regarding my my broken headset. Recently, i bought an used Quest 2 as a Christmas gift. The problem Is that when trying to charge It up, It shows a blinking red light that goes off after a few seconds. The...
Oculus source code?
Is there any way to get the source code? The software is constantly pitching a fit about SteamVR and insisting that it brings up the "Now Playing" window or whatever it's called every 2-10 seconds. It would take, like, four lines of code to fix it bu...
Resolved! Broken Charger port
Ive been using a quest 2 for 3 years and i realized the charging port was getting weaker and weaker. its at the point where i have to unplug and replug the charger multiple times for it to charge. is there any way i can fix it? (Yes i tried factory r...
How do I redeem the 50$ credit. No link was given
We had no link show when we activated Meta quest 2. Is there place in the app to access this link for the credit with purchase?
Resolved! Son unable to access Gorilla Holiday Fir pack after I purchased it for him
my 12 year old. son requested access to the gorilla holiday fur pack. I followed the instructions in the approval email, which took me through the steps of purchasing it, and giving him access. He cannot access it through his game, it will not let hi...
Silicone Scratch
So I just got a scratch con the silicon cover. Is there any way to get replacement parts for the Quest 3? They are working perfectly, its just an aesthetic issue. I dont want to return the whole thing just for a scratch.
Quest 2 controllers
My oculus quest 2 right controller took a big impact when I was playing a game in a small space now the buttons only work when I am in the menu but if I get into a game I can't click on anything can someone help me?
Trouble pairing phone with Meta Quest 2 headset
I cannot pair my Meta Quest 2 headset with my phone. The phone asks for a 5 digit code and the device gives a 6 digit code. What do I do?!
Resolved! Quest 2 Controller Thumb Sensing
Hello! I've been having a weird issue with my controllers. The thumb sensing keeps sensing my thumb and keeping it on the controller virtually. I can't thumbs up with it at all due to that as it's constantly like that. This is mainly happening to my ...
Voice commands not working. (Quest 2)
Hello, I've been experiencing a problem that may not be a problem, but I just came to ask to make sure. Every time I want to try to enable voice commands its not in the settings or the quick menu. It once, gave me a tutorial, but the headset couldn't...
Parental controls - no games work
My son got a Meta quest 3 for Christmas and I've set up parental controls for him (age 11) and yet it won't allow anything. I try and approve gorilla tag and it says can't be completed.I approve xbox cloud gaming and then it doesn't work on the VR. C...
Can not get quest to pair with my phone
Got this for my son for Christmas and tried since yesterday morning to pair but can’t not find the headset. I’m gutted because I’ve spent £250 on something we can’t use. And my son gutted because he was so excited about getting it ! I’ve tried to fac...
Problem with app sharing on quest 2
I've used the app sharing feature lots of times with different games, and it had always been working. Lately when I downloaded a game I could only download it from the main account, once I switched to the second account I couldn't download it, it was...
My child set up their account as primary and is too young for the free subscription
My son was so excited to get the quest 3 that he couldn't wait to set up his profile. I was working on Christmas dinner and he logged in and claimed the asgard game and set his profile as the primary. I was planning on setting myself up as the primar...
Seeing your friends online and offline through the Quest website
I'm having trouble downloading the metaquest app on my Mac OS. I just want to see if my friends are online without going on the quest itself. Any help would be appreciated!
Touch controllers won’t work within Airlink/Virtual Desktop games
Hello! I ran into this weird issue where my controllers stop working within VR games and apps when I connect through Virtual Desktop or Airlink. The controllers work fine everywhere else. Anyone have an idea what I can do to make them work again? The...
