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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
The next big thing in VR I want to see is VR live streaming
I've spent a bit of time watching live streams now, I'm especially a fan of vtuber streaming, what would be a cool evolution from here is if it is VR. If you put a head set on and you're right there with them. That would elevate it to a new level. To...
My quest cash won't work
I have 12 dollars in quest cash from a refund, but it won't let me add it, it will say "quest cash unavailable for this purchase" but it won't work on anything, no matter how many times I tried
Meta Quest 3s black screen.
Hi, my Quest 3s, told me that it could not determine my location and to continue or turn on travel mode. But there was no way to select continue. So I did a factory reset, now the device has trouble booting up and repeatedly tries to boot. Sometimes ...
Iin PCVR with Meta link, my controllers regularly disconnect.
For some time now, when I'm in PCVR with Meta link, my controllers regularly disconnect for a few seconds, causing my hands to freeze in Horizon World. I'm now in V76 and it still doesn't work.
Stuck in a grey box whenever I open a game on Quest 3
I'm having an issue where whenever I try playing a game on quest 3 it will let me play for a minute but then send me into a grey void with a grid pattern. After I get stuck in the grey room it wont let me open any menus or select any power options. I...
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Pairing
When I select pair headset It takes me to this allow permissions screen but I keep tapping continue and nothing happens 樂is there a problem with the meta horizon app?
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The "People" app changes the audio recording settings on the entire helmet
I spend time in online FPS games like Population1 and Contractors Showdown: Exfilzone.Sometimes I use screen recording. Previously, the recording captured both my microphone and the sounds of the game (and my team's voice chat). But then a problem ar...
Instagram Business Account access
I have a business account inciya_heavenlyevents but I recently changed my password and got signed out of all my devices. When I tried signing back in it was asking me to use two authentication to login.I had accidentally deleted the app and had not s...
No in game audio recorded on various games on quest 3
When recording in apps such as Rec Room, VRChat, First Steps With Hand Tracking, and Laser Limbo - AR Battle Games, the audio is not recorded. During recording, all in game audio is heard as normal but upon playback of the recordings all in game audi...
Vr broken and is not loading up games
My brother is having a issue with his vr that doesn't let him join a game or let him set up his link cable without it pulling up the boundary scale with no confirm button or anything just stuck on it. Does anybody have a similar bug too this and any ...
Cannt complete registration
Registering Quest 3 setup account but system will not recognize the Email. Say's Email not recognized when you go to the account summary they are the same. Spent three hours on this I am at a loss.
Cannot create a Meta For Developers Account
Hello, I'm trying to create a Meta for Developers account using the browser and PC (same with a smartphone) that I always use to log into instagram and threads, but I keep getting this error when I input the code sent to my email:You can't make this ...
Vr 3 not working
My meta 3 golf + wasn't working so I was going to factory reset it now it doesn't work at all and air is coming out the top and it doesn't work at all now
Accessing Facebook account
I can't access to my Facebook account anymore. It was scheduled for deletion. And then the date is over for cancel deletion yesterday. I want to get back my account. Is there any way to get it back? Help me please. I want it anyway.
META Simple Question
Meta Quest Link App Version 76.0.0.396.315 (76.0.0.396.315) Everyone is trying to resolve the Mysterious [Oculus VR Library Service]. It shows up in Event Viewer as a problem. Then, when people try to start it (thinking it's supposed to be started) d...
Resolved! Meta Quest 3 will not show computer in Meta Link or Steam Link
My Meta Quest 3 will not allow me to connect to my computer. This was working several weeks ago. Since then I updated the software and switched to a new graphics card (5070ti). The graphics card is VR compatible and has functioned well since using it...
email isn’t working
i just got this and the email thing says something like check if you have another email incorrect try again and i’ve went to like another place on meta and i can type that same email and it will work it just will not work to set it up please help
Secondary profiles completely borked
Has anyone encountered issues with secondary profiles in Meta Quest 2?When switching profiles the main menu may not load and the device needs to be power cycled.Secondary profiles show an empty menu "handle" (the white bar that you can grab to move t...
Resolved! Connected to device. Cant provide internet on my quest 2
So awhile ago My headset started up this problem where when I connected to the Wi-fi it'd say "Connected to device, can't provide Internet" So I disconnected and forgot my WiFi reconnected but it didnt work, It's not my router because I'm sitting rig...
Oculus crashing while playing VRchat (Steam
Hi there,I've recently had an issue I've run into where after loading up VRChat (through Steam via Oculus Link) , About 15 minutes or so will pass before Oculus will crash and the headset display will stop working. The App itself, (Vrchat) does not c...
META LINK STUTTERS
I have a massive lag in meta link interface similar cases have been documented over and over in the last 5 years by other users seemingly. Most of the cases linked the issue to AMD drivers or GPU settings for system or process level to make sure mixe...
Hacker issue
My girlfriend’s instagram account was compromised. We managed to get it back and add 2factor auth, but there’s a Meta Horizon account linked to her instagram that we can’t get rid of.We need 2factor auth to get access to the Meta account and that acc...
Resolved! Can't receive emails from Oculus on password reset.
At first after attempting to send email through pc I then tried mobile it did not work. I then thought it was Facebook so I reset my Facebook password and tried plugging that in as password. That did not work so I began to guess many times until Ocul...
Quest keeps breaking down
I had the Quest 1 and I now have the Quest 2. I've received so many refurbished Quest 1s it's ridiculous! I just bought the Quest 2 a couple of months ago, and I've had 2 break down already! I never drop the units or expose them to sunlight, yet, the...
I can’t change my Payment method
I have been trying to change my payment method and it just spins
