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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 35 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Link cable - much worse connection after 47 update

My Quest 2 upgraded itself! to newest software and now cable link connection is terrible. Stuttering, frame drops - used to be perfect... Any tips? Wait for another update?They really need to enable roll back to previous software.... It is the same i...

Stuck on meta logo

I have been Stuck on a looping meta logo for multiple hours, I have tried turning it off, rebooting it, and factory reseting it.

Controller update error

My left controller fails to update repeatedly, it no longer is functional. I've done everything to try to fix the issue but no luck. Is there a debug setting in the headset allowing me to view a log, the information presented is useless for debugging...

Real VR Fishing Japan Part 1 add on

I'm using Real VR Fishing as a shared app. Was able to buy US West Coast as an add-on and play it with the shared account. Trying to now buy Japan Part 1 but being told that I have to buy Real VR Fishing (full game). Why can't I just buy the add-on a...

Lost resident evil 4 redeem code

Hey i purchased the Meta Quest 2 with bundle package my daughter got it for Christmas. She miss place the resident evil pass code no knowing the booklet was the game code to the game. Is there any kind of way we can get the redeem code.

Horizon Workrooms will not open on Quest 2

Whenever I try to launch the Horizon Workrooms app, I am immediately taken back to the home screen. I have completely erased and reinstalled both the app and the entire device multiple times and still am unable to use the app. I use this app every we...

Change viewing perspective

When I'm playing Wonder I often find my viewing perspective to be facing the opposite direction of what I would like to be looking at and I'm constantly having to turn around. This does not work well in stationary boundary mode. Is there a way to cha...

BIZMapper by Honored Guest
  • 2 replies
  • 0 kudos

Logged in with facebook, but this is a different account

Hi everybody,I have a problem with the fact that with the same data, I have different accounts on the oculus and on the website. I found a similar topic on the forum, but the administrator who answered, as I understand it, is temporarily on vacation)...

Vik_S by Honored Guest
  • 1 replies
  • 0 kudos

Quest Pro Controllers Grab is buggy

I bought Quest Pro controllers to play Echo VR with my Quest 2. Tracking is better, but there's this really annoying issue where quite often when I go to grab things it will instead slap (slap happens when you lightly tap). So it's registering a tap ...

Downloaded Resident Evil under my account by mistake

Hello, my parents were setting up my oculus and downloaded resident evil 4 under my account vs theirs by mistake. The game can’t be played under my account since I’m not old enough per the game’s age rating but the game was for my parents not me. The...

devloper mode

I can't enable developer mode on my iPhone. Is there a way I could enable it through the desktop app?


I had to setup a new account and I accidentally deleted my meta acct. I need to transfer all my purchases to my new acct.

Trina26 by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! WELCOME25 is just a scam

Today I was about to buy the game population one. I saw that I've gotten a notification full of games (including population one) that get a 25% discount if you use the code WELCOME25 during the purchase. But it also somehow showed that every game wou...

Resolved! No referal credit

Hi, I ordered a quest 2 on coolblue 2 nights ago and yesterday my friend sent me a referral code to get 30€ to spend in the store and I made my account and accepted it I wanted to know if I will get it or not? Please help.

oculus quest referral

I want to purchase an oculus quest 2 (I live in Germany) and my friend send me a referral (Netherlands). When I open it, it just shows me invalid country. Can you please help me with that?

Add a parent account

I setup my Son's quest 2 through the App on my phone.How do I now add a Parent Account on the same device?when I send a link to my other email account it gets stuck on the cookie concent page!!! I feel this should be easier than it isn't at the momen...

Microphone Problems with Quest 2 via Link Cable

Hi all,Not sure if people here have run into the same issues, but I seem to be having a never ending gauntlet of problems with the microphone on the Quest 2 when connected via link cable. I've gotten it to the point where it can now pick up my voice ...

Rawrskyes by Honored Guest
  • 2 replies
  • 0 kudos

Multiplayer does not work

Multiplayer does not work!!!! I'm not able to use multiplayer, i have already made factory reset on n my quest 2 but nothing seems to work, i have tried to use multiplayer on different games but nothing works Please help

Gift card problem

I have a $50 Visa gift card and I put in all the numbers right and I have it in my Oculus account I have tried buying an in-game purchase and it's saying my card is declining when I have everything right

mooshloom by Honored Guest
  • 2 replies
  • 0 kudos

Meta code

I need help trying to figure out why my code won't connect to the mobile app. I just bought this and it's not working.

data transfer to/from oculus quest

Before I continue I want to stress, I do not have a meta quest 2. I have the original first gen oculus quest. It seems the MANDATORY choices offered to me on this forum for "ASSOCIATED PRODUCTS" is lacking this selection.Now...I have a first gen ocul...

Download Issues

Ive been trying to install Pistol Whip, but when I press install, the download bar goes up, then it says it is installing with a little spinning wheel, then says not installed. I don’t really know why it does that but this hasn’t happened with any ot...

Referral link

I am trying to send a referral link to my brother but when I press send it just says error. Can I fix this or what can I do?

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