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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My refund was denied
About 5 days ago I purchased onward and I’m not having a great experience, I requested a refund and it got denied. If someone can please help me to get my refund, please reply.
Quest Pro with child account
Getting this message when trying to setup the quest pro as a kids device."this device doesnt support accounts for your childs age group"Support cant confirm or deny the qpro is not a valid device for a child account, so its just an endless loop of "t...
1 account and 2 quest 2 : bug with youtube VR
HiI have an account for two quest 2 AND i have 1 account for youtubeVR. i fi want to see a video of my playlist on the first quest 2, it's OK BUT if i want to see a video of my playlist, it didn't work : "Simultaneous access from multiple devices to ...
my quest 3 no bottom navigation bar when i finish all set.only show meta store panel.
shut down,restart,factory reset,i do all i can do,but its not work,and i know v59 is released,why i cant update.
Why can the gift sender directly apply to reclaim the gift without my consent, and it was approved?
The redemption code was purchased from them more than 30 days ago when there were some issues with my credit card. Who would have thought that now they are taking advantage of the situation? Since last week, I've been receiving emails telling me that...
Resolved! My Quest 2 restarts in loop when connected with my Elite strap with battery
Hello everyone, After an update (v54) my headset started to reboot in a loop when connected to my Elite strap with battery. When I unplug my Elite strap, the helmet starts and stops normally. If I want to be able to use my strap's extra battery, I ha...
Quest Pro struggling with wireless VR over same network as Quest 2
I've been using my Quest 2 for the last two years on Wireless PCVR with no issues whatsoever via Virtual Desktop. My router is connected to the headset, my PC and nothing else; it offers a 5ghz connection and the image is always very clear and respon...
Metaquest 3 link cable to PC port issue
I purchase the link cable which is USB-C to USB-C. I have a USB-C port on my desktop and it is USB3.1In the user interface it stated I should use a USB 3.0 port. So is it better to get a USB-C to standard USB 3.0 ?
Quest 3 battery won't charge with direct link
As previously stated by many, the Quest 3 apparently can`t charge while using the direct link cable supplied by Meta for THEIR product. Not only that, controller battery life is horrendous. I use VR for my flight simulators and only use my right cont...
quest link disconnects after about 5 minutes from the Pc (meta quest 3)
Hello there!As the Title says, I´m having issues with the meta quest 3 which disconnects from my pc after about 5 minutes when playing beatsaber. i haven´t tried any other game, because this my go-to vr game. I tried it with another Meta Quest 3 from...
Gift card wrong account
How do I switch the gift card account I accidentally put it on the wrong account
Oculus link disconnects randomly, launches with no audio, or infinitely loads.
Apologies for the weird formatting, just trying to make this as legible as possible.For a long period of time I was simply dealing with these issues, mainly because it happened once in a blue moon. Lately, its been impossible to even view my desktop....
How to contact Oculus
I'm pretty much posting here as a last hope. It seems I've been ignored the entire time. I recently bought the Oculus Quest 2 along with the Carrying Case. I got the Oculus Quest 2 and everything is fine with it but I have yet to get the Carrying Cas...
Just purchased meta quest 3
Having just purchased my 1st VR headset being the meta quest 3 was really excited today but found myself in the dark about the whole set up,eventually I've got there but found the whole experience frustrating tbh,had to google loads of stuff just to ...
Meta quest 2 issues- not fully loading
I have an oculus quest 2 and the browser, app library, and shop just load and won't ever finish loading, I have tried to update and it still does the same thing. Can someone help?
Question about quest 2 and 3 store
Hey!I want to upgrade my meta quest 2 to quest 3. I have beat saber on my quest 2 so I was wondering do I have to buy beat saber again on quest 3?thanks in advance.
Laptop app empty
I am trying to view my games on my laptop in the library, however it is showing as empty? It is not giving me an option to sync. I am logged in and not sure why it is not working. I have downloaded the app on my mobile and that works and I can see th...
Your Credit will be available in 0 days.
I'll start with stating this has been an extremely frustrating ordeal. I'm sitting on 85+ referrals and after reaching out to support and even providing screenshots they've either kicked me off chat or just stop responding. I have dozens and dozens o...
Resolved! Horizontal Scanlines in both displays on my Quest 2 for about two days
Hello everyone,I've been getting horizontal lines on both displays of my Quest 2 for round about two days. The lines can already be seen in the Meta Quest logo as soon as the quest boots.The lines can be seen both in Quest standalone mode and via PCV...
$50 credit with purchase
Purchased the Quest 2 yesterday with the $50 store credit promotion. I see some great discounts available now on the Meta game store and would like to buy them now using that credit. If I wait till the headset arrives, the deals will be expired. Can ...
Monetize
How can you get Monetized? To have kudos in your world?
Gift card is only 16 digits
I got a gift card today and when I entered it it was only 16 digits, I don’t know if this is a bug or something but if anyone knows what to do please tell me
Gift Card is only a 16 digit code not 25
Dears,I purchased a gift car "meta quest gift card". after the purchase I received my activation code which consisted on solely 16 digits I tried using it but the app tells me the gc is 25 digits long??? Please Help.Thank you in advance.BR,Michael
Device not charging
Hi, my oculus quest 2 will not hold a charge.
Can’t subscribe to meta quest + service.
Hi just recently got my quest 3 but I can’t redeem the 6 month free trial of meta Quest +. Going to settings on my app and getting to the right page is fine. It’s only when I tap on “start 1 month trail”, it takes me to a blank page that says “unable...
Tracking and controller problems
I’ve had my occulas for a year and a half and I’ve looked up evrey posible way for my occulas to stop saying “tracking lost” and my controllers vibrating each 3 seconds and I’m a little pressed
Severe bullying
Hi ! My son and his friend keep getting followed and bullied by another kid.how can we block this kid with his Gorilla Tag user name? We do not know his meta account.
Pro controllers tracking ruined again. Meta incompetence must end.
Since v57 and now even worse on v59 my pro controllers just freeze in the middle of the gameplay for a random amount of time. Often enough that it's unplayable. It's random. It can be good for 15 or 40 minutes and then be unplayable. Or be unplayable...
Ridiculous tracking lost problem on oculus quest 2
So my son has a oculus quest 2 that he can't even play on because as soon as you turn it on it just says tracking lost then reboots over and over and over and over again and again till you turn it back off. I have managed to restart it, didn't help a...
Can't download a game that I bought
I recently bought a new game using oculus phone app, but I can't see it on my oculus quest 2 library so I can't download it
