Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I am the admin for my kids three Oculus quest 2 VR headsets and they have been blocked from playing their games until I transition all of their accounts to Meta/Horizon profiles. Problem is as I attempt to do this their original Facebook accounts are...
My friend changed my username I been waiting a long time but I am getting tired of waiting is there anyway I would be able to change it as soon as possible?
My Quest 1 keeps Constantly disconnecting every time I'm playing games it just keeps disconnecting any solution to stopping this CPU i7-11700F GPU RTX 3060TI RAM 16GB
I have one oculus that's shared between my wife and I, when I'm at work she uses it and needs admin privileges and vice versa. Is it possible to have two administrator on one device?
Hi guys! I am building out a PC for VR and want to know if any intel processor is compatible with air link or if it has to be specifically Intel i5-4590? Thanks!
HiI am considering purchasing an occulas quest for my husband who only has one functioning hand.will he be able to use it one handed? Will his gaming options be very limited?appreciate any advicethanks
My Quest is fully charged and the white light at the front on the top is on but the power button on the side shows no light whatsoever. I have tried holding down and at the same time as the volume button but it doesn't work and the screen is blank.
My son had to replace one of his VR controllers I need to know how to pair the new one
Hi, Since I reinstalled my Oculus rift and oculus change for meta, I lost all my games that I still have my invoices.Can you please help me to get back my games?
Both controllers are damaged and not working properly. The vibration is almost completely gone, and Im having tracking issues from time to time, either not hitting a block in beat saber or in other games not reacting at all for a short time. How can ...
my left controlled ring broke and my other controller lags out like every 8 seconds and i was wondering if i could get a replacement for both of my controllers because theyre both glitchy
Hi , as i mentioned in an earlier post i am having an issue with me left controller. I have gone through the meta quest return page, and it mentions it will 1) email me 2) give me a prereturn label. Problem is it i never get an email and it never sho...
Dear Meta Support, I request a RMA for Meta Quest Pro and everything went alright, except that I am not getting confirmation email for several hours. I checked spam mail but nothing was there. Could you please resend it so that I can print labels? It...
When doing record and shaking your head, or with low fps, you can see black borders on the edge of the records.I know this is due to Asynchronous Time Warp (ATW) and apparently there is no way to disable it? (https://communityforums.atmeta.com/t5/Uni...
So I updated to V51 today on my Quest 2. Multiple issues so want to revert back to V50. According to the steps here: https://www.meta.com/help/quest/articles/headsets-and-accessories/using-your-headset/quest-ptc/ disabling public test channel will au...
While viewing computer inside the headset, if I have a larger photoshop brush (soft round or anything with soft edges) that's 1000+px the the cursor lags significantly. In addition a giant black box appears in the middle of the cursor. After a few se...
Hi, I have a code for 30% off and would like to use it on Lone Echo 2 but when i enter the code it displays an error every time
When I attempt to redeem the code that came with my Quest 2 bundle I get an error. The error states that the code has already been redeemed. I’m not sure how that’s possible because it was new out of the box. I would really appreciate some assistance...
Having trouble getting email for pin reset. Tried changing email on the account. No Luck. Checked inbox, spam, junk folders. No luck. Tried DM meta support, wouldn't allow me. Can I get some help?
Have Occulus 2. Got into fight with family. Deleted facebook account. Just tried to get my occulus going. Obviously it needs to sign in with a facebook account that no longer exists. Any suggestions from someone that deals with this for a living if t...
Still waiting on a refund of 2x £18.99. Only been told I’ve had the refund and to wait 2-5 days but no word on my second refund for the game you charged me twice for. Terrible customer service Meta do better!!!
So my right controller isn't working it was working yesterday and today I wake up and it shows SOS in Morse code. I tried factory reset 2 times I tried to reconnect it on the oculus app it said updating but nothing changed I swapped every battery in ...
I have installed a free app from app lab on the quest store, I would like it taken off my account as it still says "not installed" - I would like it to be removed entirely.
I added a wrong phonenr when i did my account , now when i try to acces it at my pc it sends the sms to another phonenr not mine.i created a new account now to be able to send this message , it doesnt give me the option to send a code to my original ...
I sent out a referral link for a game and got the store credit for it. But I sent other links for other games and people accepted them (and it says they have,) but there is no option to claim/receive the store credit. How do I receive it?
My credit card is not being accepted or saved. Therefore I am unable to purchase games for my recently purchased oculus 2. It is NOT due to my card or banking issues. What is the fix for this issue other than returning the unit?
hello, my name is antonioI'm having some problems with internal downloads in the quest, the most frequent problem that is happening today is to download the game "blade and sorcery", the download rate is low and it reaches a point where it stopsI alr...
