Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
HiI submitted a ticket on the 21st October due to an error message on my new Quest 2 telling me the cooling fan was not functioning properly. I got a reply within 15 minutes asking for further details which I gave. The next response from Oculus was o...
Hey, I have a problem with the videos at my Go. Previews at the store do not work anymore and some of the videos that I have on the Go drive have no sound anymore. Can it be some codec problem? If this is the case, how can I update it?
Hi. A friend played my game. Do I have to uninstall it to start over? Thanks.
Has anyone had trouble with hearing back from Oculus Support? I bought a Quest 2 at Launch and after a week later, the device will not load up anymore. It will turn on and I see the oculus symbol, then its just a black screen. I've completed a hard r...
I can't connect my headset to my pc for some reason. It doesn't even recognize its plugged in. I am using the oculus quest charging cable though. Anyone know anything about this?
Hi Guys, the new ptc has fixed the issue with the pinned windows correctly displaying when you select them, however I have found a pretty annoying and feature breaking issue in that anything that will not allow the window you have pinned to be ontop ...
When attempting to pin a window in Oculus Dash, I used to be able to then view that window in-game (in this case, DCS: World) after closing Oculus Dash. Instead the pinned window disappears along with Oculus Dash as I go back into the game. See a dem...
My oculus quest is telling me I have to go to the website and log in so I can choose to use my oculus account not facebook. I log in but am not prompted to do anything and there are no settings apart from the facebook bit which thankfully says I am n...
Ok so, I was wondering if my laptop, which uses intels for CPU and GPUs, I was wondering if it could run the Oculus quest 2 link cable. If someone knows, please reply to this. CPU: Intel(R) Core(TM) i5-5300U CPUGPU: Intel(R) HD Graphics 5500Installed...
I have the oculus rift and Ive tried stuff from updating usbs to disconnecting devices from my pc and im not sure if its my oculus or the cable (where would i go for a replacement cable?) and if there is anything you guys can find out that could poss...
its been now 40 days and you still have not returned my unit very time i come on here its the same thing we will be in touch within 3.to 5 working days 40 days I have been waiting i have asked you for a refund over and over and you just fob me off .....
Hello, my Oculus Quest 2 used to give a low battery warning midgame, at 30 percent I believe. However I have just gone through 2 battery cycles without receiving a warning. This resulted in my Quest dying midgame. I know this was an issue with the qu...
the headset and both controllers has white light and they are well connected, but when i put the vr on my head i see only black anyone help?
had the rift s for bout 3 weeks and have only not had problems once, when i installed it for the first time, the first time i had problems it was with my tracking a restart of my pc fixed that though, the next it was with my games not properly launch...
i don't know how to describe this but for the past month whenever i try to use the oculus rift my view keeps moving from side to side, front to back for no reason but a month ago everything was fine and i didnt do anything differently, could someone ...
Bonjour je viens de m'acheter un casque de réalité virtuelle oculus quest 2. Je lais etuliser 2 heures et apres je les brancher pour qu'il charge apres 1 heur et 30 minutes de charge. je les est enlevé de la charge pour les etuliser et la quand je le...
Noticed this shortly after receiving my Quest 2. Just before the home environment screen appears, after powering on the HMD, there is an odd flicker or POP in the left eye as though someone has just poked your eye with their finger. It is actually a ...
Hello,I have been playing around with Oculus' Mixed Reality Capture on my Oculus Quest and it works really well, until recently when for some reason the MR plugin source aspect ratio changed to 4:3 which really is quite annoying. I haven't changed an...
Hello,I had purchased an Oculus Rift S on October 23rd, and my order status is still marked as "Open". I have not received any more updates other than my original Order confirmation Email. I have not been charged yet.Today's date is October 31st. My ...
Unable to log in to oculus, I have been bound to facebook
I can't use my Oculus without Facebook account. And I don't want to create account. I used to have one. It is still around but I can't access it, cz I did not manage to prove it was my account. All my attempt to restore access were answered with "no ...
Hi,I have a malfunctioning right hand Oculus Rift S Controller, I opened a ticket with support to troubleshoot. After a few back and forths, they asked for my address, serial numbers, and a few things about the order. After which... nothing. Ive been...
I plugged it into my PC and pressed 'import pictures' and nothing, so I pressed file explorer and it jjust shows a blank drive on the PC. The Quest shows as portable media. I've been told you need to give permission on the Quest when plugged in, itne...
I have used a guest login to order a Quest 2 but I get an email saying there was a snag with the payment information I provided so I click the link to open the order information and I have tried changing from Paypal to credit card but I get another s...
My Oculus Quest headset has no power no charge lights whatsoever...followed all the troubleshooting via email. It's an obvious dead brick at this time. Purchased it in July. Gave all my info for shipping. Last reply: We are going to look into your is...
The issue is that when I use my vr, I see like white lines all over the screen.When my big brother came to test it, he told me he doesn't see anything.Please help this is so confusing.I'm using rift S if needed
I bought a used rift few years ago, prev. user game me his login credentials for oculus account, (because of bundled games and software) I changed every password pin mail and information to mine, even linked my facebook account. no problem, but few d...
I am having trouble launching Steam VR with the Oculus rift. I did enable Unkown Sources in Oculus Rift software. When I launch Steam it detects VR headset and steam suggest me to install SteamVR drivers. But when I install them and launch SteamVR I ...
First the microphone on Quest 1 worked fine through Oculus link, then it just magically didn't.Then I Purchased the Virtual Desktop to try through that, it worked fine for few times and now it just doesn't.I've tried to reinstall Oculus Software, rei...
Guys, I could really use some help here. For over a year I've been using Oculus Rift headset. It worked fine didn't have any problems and I was really happy with it.But when I turned on my PC and tried to use it yesterday, it simply didn't activate (...
