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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Help! I think my account has been flagged or something

I have an inability to buy anything from Meta. This started when I tried to preorder the Met Quest 3 512 gb version TWICE (and within 12 hours both were cancelled by Meta). I tried contacting support but they were useless and told me they were escala...

CosmicDev by Honored Guest
  • 1034 Views
  • 2 replies
  • 0 kudos

Quest 3 controller disconnecting.

My right controller is disconnecting mid game. I get a little "right controller has disconnected, press any button to reconnect" pop up. It usually happens 3 or 4 times in a row, always at the least convenient time. I have the rechargeable batteries ...

Account Suspension

I've received a notification in my Quest 3 to "Provide your account details by 2 Dec or your account will be suspended" but it doesn't say what account details it wants me to provide - everything has already been completed as far as I can tell.There'...

Resolved! Sharing a Headset

I'm a newbie to Quest 2. I just got my headset and have it all set up and working great!I decided to show my brother how cool it is. I got the screen set up and then gave him the headset. Immediately my screen was gone and he was looking at my living...

Meta quest 2

Idk what’s wrong with my meta quest 2 anymore i cant play anything , everything keeps freezing and crashing on me and when i want To play VRCHAT i have To wait 15 mins for loading then it freezing and everything turns black

mommyLazy by Honored Guest
  • 412 Views
  • 1 replies
  • 0 kudos

Home Environment no ambient sound

Hi, I’ve turned my Quest 2 on for the first time in several weeks and when I’m on the Home Screen I can no longer hear any of the ambient sound eg wind, birds etc. All other audio is fine it’s just the ambient home environment sounds. Anyone know how...

benkilla by Honored Guest
  • 1015 Views
  • 2 replies
  • 2 kudos

Can’t access games bought on quest 2, on pc.

Hello. I recently bought Superhot on the quest 2, so it’s stored on the cloud. However when I connected my oculus to my pc, and downloaded the oculus app and logged in to my account, I couldn’t play or find Superhot. It shows up on the oculus app on ...

No referral credit NL

Hi, I just got my new Meta Quest 3 and followed a referral link first before setting it up to get my €30 store credit.However when I'm in the store to buy games I don't see it.Please adviseRegards,Michel

Resolved! Rift user Quest 3 referral question

If you have only had a Rift S headset on your Meta account and never a Quest headset, can you get the Quest referral when activating a Quest 3?The referral program link says that you must be a new Meta Quest user and activate a new Meta Quest device....

JeepJoe by Honored Guest
  • 2291 Views
  • 3 replies
  • 0 kudos

Battery Drain While Using Oculus Link with Quest 2

I am using the official link cable plugged into a USB 3.2 port on my computer with a USB-C to USB-A adapter. During a 2 hour play session, the battery drained from 100% to 32% while plugged into link. At one point, I even got a low battery warning an...

Rift preventing Computer from going to sleep

I was trying to setup 'Put the computer to sleep' in my Power Options, but noticed that something is preventing it from actually kicking in. By running powercfg -requests in Powershell, I get this;DISPLAY:None.SYSTEM:[DRIVER] Realtek High Definition ...

Nibre by Expert Protege
  • 6382 Views
  • 11 replies
  • 0 kudos

Switching account

i want to change my meta account from my old email to my current one. i was wondering how i can switch accounts to my new one on my oculus quest 2 without losing all of my games and apps? i have access to my old email if that helps. thanks.

cnys by Honored Guest
  • 1624 Views
  • 4 replies
  • 0 kudos

Quest 2 link not working

Hi my quest 2 was working perfectly but today it seems like it doesnt want to launch quest link anymore. When i try connecting it, i see the 3 dots but i never get past that part. my cable seems to work perfectly while testing it using the app, i res...

VoXiteX by Honored Guest
  • 480 Views
  • 2 replies
  • 1 kudos

HELP! my quest files will not show up!

I have been at this for well over an hour and nowhere in my computer does my oculus pop up. I am trying to move video files and when I plug it in with the cord it came with into my PC nothing pops up. I have looked for a developer thing I need to che...

Multiple issues with the boundary system on Q3

There are a few glaring issues with the boundary problem currently on the Quest 3.1. Disabling boundary in developer settings disables passthrough / mixed reality. I have always used my Quests with boundary disabled entirely so I can utilize my space...

hadean_uk by Honored Guest
  • 3103 Views
  • 2 replies
  • 4 kudos

Trouble Setting up a boundary

I just got my new quest 3 headset and when i am first turning it i have to set up a boundry like everyone else, but it wont let me. Whenever i press "set up boundary" the screen either freezes, turns black or inverts and goes crazy. I haven't found a...

Trouble connecting Quest 3 to SteamVR

Hey all,I have ready through many posts and tried different setting GALORE on my PC to get my Quest 3 to work with SteamVR. This is my first VR headset so I have no experience with it. I got it to connect one time to SteamVR started Phasmophobia and ...

Does the Elite strap with battery have internal battery bypass?

I read somewhere that there’s software to prioritize the elite strap with battery power source over the main battery. This is huge because that would greatly improve my main batteries health overtime. I have one and it does behave that way, but I can...

BRUZ1 by Explorer
  • 1059 Views
  • 4 replies
  • 0 kudos

I hear game sound twice during gameplay

While playing some games, I hear the game sounding twice in my headphones (Wireless Arctic 7 via bluetooth). For example, during Iron Wolf, I can hear explosions twice (when only 1 occurred). Also in Iron Wolf, when someone talks I can hear them twic...

Gobo75 by Honored Guest
  • 467 Views
  • 2 replies
  • 0 kudos

Lefty lucy.....

Hi there metaquestual gods of help and support and stuff like that... so... me here, babettes....I was wondering what sort of things i must do to get my left controller to come back online... I absolutely read some previous posts y'all got here about...

Quest 2 repeatedly turning off

Hi, my son has a quest 2. It has just started turning off and re starting repeatedly.it is fully charged and hasn’t had any damage to it.any ideas?

Continuous vibrations

When I turn on my oculus the main screen where I login keeps moving around and my controllers continuously vibrate but will not show in VR. I changed the batteries on the remote and restarted the device as well. I have tried numerous resets of the sy...

Quest 3 won't launch through cable or airlink.

Hi, Recently bought the Quest 3 and a decently priced link cable (not the official meta one) to play some PCVR using the Oculus app and Steam on my pc.The cable was working fine, but today all I get after clicking to launch is the loading 3 dots, thi...

Oculus Not Backed up

I already found a solution for this but i cant get on my oculus to back it up because its "restarting loop" and saying "System Utilities Not Working" so i think i have my oculus backed up but i want to be 100% sure that it is so when i factory reset ...

ItsAxqua by Honored Guest
  • 405 Views
  • 1 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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