Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Meta Quest 3

my account was suspended due to an age verification.My husband and I have both used credit cards to confirm our aged.My daughter (10) uses the Meta quest 3 but has her own account.I'm.getting very confused someone please help... I've put in codes, ba...

Whites28 by Honored Guest
  • 582 Views
  • 3 replies
  • 0 kudos

120hz not working with Link+cable on Q3?

Hello, Did anyone manage to get 120hz working with Link+cable since the new update on the Quest 3? Whenever I try to enable it, it can't capture the desktop so I can't do anything, shows a big orange exclamation mark. Dropping down to 90hz everything...

bavss by Honored Guest
  • 1203 Views
  • 3 replies
  • 0 kudos

Resolved! Boundaries wigging out

So today I powered up my quest 2 and got a symbol which I assume to be an update taking place. I've never seen it so I'm guessing here. It shows a box symbol with an arrow pointing inside the box and a status bar underneath it. When the update is fin...

Support is incapable to resolve an address issue(it seems)

I scratched my Quest 3 and my prescription glasses by following META's directions in their printed instruction that stated you can use the unit with glasses. DO NOT USE QUEST with GLASSES YOU WILL SCRATCH THE LENS. Contacted support on Jan 5, 2024, a...

Can't connect meta headset

You tried to connect this headset with (redacted), which isn't associated with your original account and purchases. To continue with your apps and purchases Log out of this account, select Continue with Facebook and log in with (Redacted), the Facebo...

adityaooo by Honored Guest
  • 910 Views
  • 4 replies
  • 0 kudos

Mic not working, its really annoying.

I have tried everything. Muting and unmuting, allowing games to use mic, restarting oculus, it doesnt work on videos. I havent tried factory resetting. The issue has been over 2 months but i just didnt do anything then. Can somebody just please help.

missserr by Honored Guest
  • 2180 Views
  • 6 replies
  • 0 kudos

Resolved! Light not turning green when 100% charged

I’ve noticed the last couple of days when charging the Quest 2 that the light remains on orange even though, when you check the charge, it says it’s at 100%. Will this damage the unit if it continues trying to charge when it’s already fully charged?

settoyak by Explorer
  • 7684 Views
  • 24 replies
  • 0 kudos

Resolved! Quest 2 not charging pass 55%

That is unless I go into USB update mode and leave it there. So this seems to be a software issue, which means I might have to factory reset. However, I would like to find an alternative solution to this problem. Does anyone know of a way to fix this...

Yannius by Explorer
  • 89911 Views
  • 192 replies
  • 22 kudos

Restore my headset please!

My daughter has reset my oculus and I would appreciate it if you could reset it back, with my games and apps that I can not find, like Tribe XR, Spheres etc...I can not find my original page or details!Please help, this has caused much stress in our ...

Problema con Meta Quest 3

Acabo de comprar mis Meta Quest 3 ayer y creo que vinieron con defecto de fábrica, el lente izquierdo se ve mucho pero mucho más oscuro que el derecho, al punto que diera la sensación de no ver por el lado izquierdo, no creo en lo absoluto que sea al...

Parcel stolen by yodel and Meta are now ignoring me

My Meta quest replacement headset has been stolen by Yodel. I have been in contact with them and Meta for the last week. I have for the last 2 days sent WhatsApp messages to meta support and they are ignoring me. I have sent emails to the “escalation...

Quest 3 no longer able to airlink

I bought this quest 3 not too long ago, I would say a week ago, and I was able to connect to my pc via airlink, pc is connected to an ethernet cable (5g) and headset is on wifi of it. It was going well till 2 days ago while I was playing vrchat, my a...

Hexizt by Honored Guest
  • 647 Views
  • 1 replies
  • 1 kudos

Play areas suggestion

It'll be useful to store different areas on the device. E.g. i have 2 rooms where i can use device and a bed where i'm watching movies etc. I must set up game space every time. Maybe i missing something... If not? it'll be useful 2 save this spaces a...

X0PEK by Honored Guest
  • 364 Views
  • 0 replies
  • 1 kudos

Quest 3 not loading

I've been trying to play anything on my meta quest 3 but none of the menus or games will load. I've looked to see if there was a system update but there isn't any. I've reset my wifi thinking that maybe the issue but it's running fine.

Quest 3 Broken After Charging

Hello, I can't pair and use my Meta Quest 3. One evening I left them charging but didn't turn them off completely. The next morning they just stopped working. Three flashing dots are visible on the screen and then just a free mode, I can't even open ...

m1k1ta by Honored Guest
  • 954 Views
  • 6 replies
  • 0 kudos

Store credit not showing

I received store credit for a device referral. I can see it in referral but not in the store or wallet.

Screenshot_20240216_032134_Meta Quest.jpg
Tee.R3x by Honored Guest
  • 622 Views
  • 3 replies
  • 0 kudos

Meta award fund winner

So a woman who who posed as a meta director of funding program said that my name was picked as a winner to receive 100,000 of free money from meta she asked for personal information and seemed legit she literally said she was going to send my money t...

Asgards wrath 2- game play issue

I am playing Asgard's wrath 2 and I am in the temple of shu. In the later part of the dungeon I fell and got teleported to a place with a lever that I pulls. Now the lever is not accessible. The main quest will not progress unless I pull the lever. I...

wthceehh by Honored Guest
  • 4528 Views
  • 13 replies
  • 0 kudos

Meta quest 3 and beat saber

When I click on Beat saber to open the game, I get nothing, just a purely black screen.No audio or controller shake, nothing! It shows me the beat saber logo then goes to a black screen. I have tried everything I can think of. I uninstalled/reinstall...

Please add headset resolution options to the UI

Hi - My Quest 2 was running perfectly for many months with a crisp clear image on everything and looked amazing.Unfortunately with a new update to Skybox it crashed the headset and locked up the UI, so i had to do a hard restart by holding the power ...

STOP AUTOMATICALLY RESTORING LINK

Meta have actively been making the Quest line an absolute pain to use as of late, pushing developer-assaulting features like draconian uncommanded app updates, a cloud backup you can't disable in apk builds and a handful of other intentional heinous ...

Community Upgrade

Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime


Still need help?


Facebook Support

Facebook Login
Facebook Disabled Account
Facebook Hacked Account

Instagram Support

Instagram Login
Instagram Disabled Account
Instagram Hacked Account

WhatsApp Support

WhatsApp Login
WhatsApp Disabled Account
WhatsApp Lost/Stolen Phone

Search and Post

Search the Community
Create a New Topic

Device support

Store Support Team
Top Solution Authors
Labels