Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I brought the creed and among us game and did a factory reset on my set and now I can not find them the meta was set up on a Facebook account now it is a Meta account and I do not have my games. Can someone help me restore them or I need a refund bec...
so ive had stick drift in my right controller for a while but ive learned to deal with it until it was starting to cause major issues in games like bonelab and others where i couldnt ignore it, and ive also started to get stick drift in my left contr...
So I got my Quest 2 from a friend who didn't use it anymore and I'm trying to set it up. I need to set myself as the device owner and not just another account. Do I factory reset it to clear their information as 'the device owner' or is there somethi...
I bought a ten dollar game on my oculus quest 2. It said something about a card limit. It charged my account, but it didn’t give me my game. I can’t get a refund because it doesn’t say I bought it. What do I do?
I need step by step to get te headset set up. It's on that put your code in. I used my cellphone to do it but it's still on the put this number in.
We did a hard reset because they couldn’t log in, but we did not hard reset account. None of the games purchased and downloaded is appearing on our account. I had the app downloaded to my phone. Before they reset the headset the research said all gam...
Hey, today i wanted to download the oculus software on my laptop and at first it was going well then at 15.10gb it was stuck so i closed it and then it said cleaning up and i let it sit for a while and then i closed it cuz it was annoying but now whe...
My Oculus was working fine then all of a sudden it doesn't work. The desktop app fails to launch."Cat Reach Oculus Service"I followed all the advise on the internet, reinstall the software, deleted all the folders, restarted the services etc. I now h...
On my drone there is a camera and connects with my iPhone through WiFi so I can see where I am flying. Now I want these views that I am seeing through my iPhone casted to my Quest 2. How do I fo this?
My son's Quest 2 will open Gorilla Tag and then kicks him as soon as he opens it. We removed and reinstalled the app, etc., as well as restarting the headset several times. Any other suggestions on how we can fix would be great. Thanks!
OK so I claimed a 25 dollar e-gift card from amazon but I am unable to use it how do I transfer the funds to my wallet?
Hi!Im missing gamepad option to connect with.What am i doing wrong?Tried to reinstall app. Resetting bluetoth.
I’m on version 47 and I still don’t have the camera settings in settings or experimental I don’t know why does anyone know what’s wrong or have the same problem
Hi,The Oculus Quest 2 casting from the Meta Developer Dashboard stops working after the device is left inactive for a couple of minutes. I have to restart the device everytime for this kind of situation.Is this a known issue? How can I solve this?Tha...
we own two oculus, same main owner on both one oculus of which being the main oculus because app sharing, this is the headset that the games have all been download it on and app sharing has been enabled on and has owner and one other person-the other...
Hoping to get some answers on this. We just purchased our Meta Quest 2. The system keeps saying “com.guardian.” Something like that, or “object in play area” which the play area is clear. Can anyone shed any light? It’s frustrating because everything...
I haven't used the device for almost a year, I charged it a bit and I get a flashing red light and then a white light and you see the sign of Meta. The device does not turn on. Can someone tell me what I should do? Thanks
HI my name is Tyrell Hines and l’ve been trying to change my name but a sibling changed it but I am trying to change it back but I have to wait 6 months. I really don’t want to wait that long so I was asking that can anyone help. @MetaQuestSupport
I’ve done all the troubleshooting procedures, and it only connects to the router if the router has been reset within that session. I was wondering if there was a fix for this?
I recently sent my Quest 2 back due to a broken charging port and in the emails that were sent to me it was not made clear that I was not supposed to send my controllers back. The issue is now I have my replacement headset but as I have no controller...
I’ve been trying to add a friend of mine for a little bit now and when I view their profile the only options I am given are block and report and me and him already checked and both of us are not blocked and have public accounts
Every time I turn on my oculus quest 2 and put the pattern, it doesn't go to the guardian area, rather the headset restarts and it's like a loop
My Oculus 2 will not charge, nor will it power on. The head set is less than 2 yrs old. I even have an extended warranty from Best Buy but they don’t want to replace it with a new one. Best Buy support is only willing to send me a gift card for the c...
A while ago I bought beat Saber after a while my account was removed. I went to reinstall beast Saber and it say i need to buy it again. Beat Saber is t even in my purchase history so have no idea what's going g on.
My VR app is connected to my headset — but my headset gives me repeated pairing codes. I follow directions, pair device again, return to headset, and a new pairing code appears. I have entered the pairing codes 20+ times, and every time Meta says I a...
My mother was gifted an Oculus Quest 2 a couple years ago that she has only used a few times. There are only a few paid apps on it. She is going to give it to her niece after a factory reset, and her niece will create a new Meta account. I recall tha...
I can hear the physical click sound, however the quest 2 does not detect when I press the right analog stick.I checked by holding down the right analog stick in the home screen, it is unable to select anything. Meanwhile the left analog stick is able...
Every time I turn on my headset my tracking keeps Id say buffering, just moving my perspective and inch away from where I’m looking every second and my controllers aren’t even appearing, its not even letting me make a guardian because it can’t track ...
I had to reset my Oculus with factory reset. It's an Oculus 2 because it wouldn't pair with the app.. as a result I lost all of my games and how do I get them back?
Is it okay if I can send my left controller off to you to get the drift fixed? my deadzone is now at the max and it starts drifting, i try alcohol it works for a while then i have to do it again and now its completely broken. Please fix or give me a ...
