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Forum Posts

Resolved! 8 digit code ruining my game

I’m now having issues where it said to go to meta.com/device to put in the 8 digit code on my screen however it I have had this issue before and I had to factory reset so instead I tried to restart the headset and now I can’t even see what apps I hav...

Resolved! Lines across the screen

I had multiple lines across the screen and they are all different colors it looked like a cctv monitor static and I was running it for hours so Idk if it was that or something else

Grim46421 by Honored Guest
  • 37983 Views
  • 45 replies
  • 6 kudos

My quest 2 has a black screen

ok so when I turn on my headset it boots up normally and when it finishes there's like a split second of what I'm should be seeing then it all goes black for a bit then the screen turns off, I have tried fixing it with link but it doesn't work I trie...

Marko2012 by Honored Guest
  • 217 Views
  • 2 replies
  • 0 kudos

Unable to use quest 2 for 4 months.

Hi, I was hoping someone could help here. I have been unable to use my VR set for 4 months. I have been sending emails to meta about this issue constantly but all they do is pass me into the next person who then asks me to repeat the same steps over ...

Mrt321 by Honored Guest
  • 161 Views
  • 1 replies
  • 0 kudos

Cant use my headset

I'm starting it up after about a year of inactivity. Upon startup it's locked me into a screen that wants me to "Log back in on another device." I follow the instructions, but when I enter the email for either my meta horizons account and my facebook...

Meta update ruined my vr experience

I was forced to get the meta update back in November 2022. Since then I have not been able to use my oculus at all. I'm not an idiot I tried everything. Yes I'm logged in. Yes my stuff is synced. Yes I have the oculus app and Yes it's connected to my...

Vifoot by Honored Guest
  • 473 Views
  • 1 replies
  • 1 kudos

Lost cosmetics

I lost all my cosmetics by erasing my app dataLet me explain what happend I could not join lobbies in gorilla tagAnd someone showed me a tutorial on how to fix this Problem!The guy told me to erase app data and i would not lose my cosmetics!Is there ...

dewsdumm by Honored Guest
  • 157 Views
  • 1 replies
  • 0 kudos

My Horizon Desktop is black screen and keeps freezing

I keep getting a black screen and it freezes it never opens when I try to launch the desktop Horizon app. Is there any special solution to resolve this issue? Please let me know I am all out of ideas and I just bought this Windows 11 about a week ago...

Instagram Accounts Centre

Ive not been able to access the accounts centre for my instagram account for a few months now. This means that I am unable to temporary deactivate my instagram account (I was trying to deactivate it to focus on my exams). Also, the problem started oc...

Julia6411 by Honored Guest
  • 164 Views
  • 1 replies
  • 0 kudos

Resolved! Horizon Desktop is just a black screen

I've tried on three different computer, all fresh install of windows. But when i have downloaded Quest Link and Meta Horizon Desktop Editor and try to start it nothing happens. The screen is just black and wont respond after a while. Has anyone exper...

Discord isn't working

Discord would pick up my mic and would let me talk but as soon as I opened up a game discord would only work if I had the menu that shows up when you click the meta button open any way I can fix this

i cant factory reset i think

my plus volume button stopped working and liek do i need it to factory reset or is my thing being weird coz each time i get 2 the screen and the "are you sure" "yes erase everything" or the no option thingy my minus volume thing doesnt work and my pl...

mizu5 by Honored Guest
  • 146 Views
  • 1 replies
  • 0 kudos

OculusClient.exe buggy?

Hi guys, few days ago i received an Oculus update and since that one my ryzen cpu is taking a huge hit under the task manager.OculusClient.exe -OculusClient.exe around 20%-Oculus "" 7%-OculusClient.exe Cant play on good condition since that update, g...

Yo0601 by Protege
  • 7192 Views
  • 35 replies
  • 4 kudos

Trouble loading Yeeps Hide and Seek

Every time I open the game it sends me back to the main page. I’ve uninstalled the game and restarted my Quest, and it still won’t open the game. Any tips or suggestions?

Gorilla tag keeps kicking me out of lobbys

I was just playing guardian game mode then all of the sudden everyone disappeared and I checked my lobby but I was disconnected?don’t know if this is normal or whatever but this is freaking me out and I’m getting paranoid about me getting banned so c...

Facebook disabled

Hello everyone My facebook account was blocked after been hacked and linked to unknown instagram account. I have tried numerous ways to solve this problem and none of them worked. My personal account is linked to my Facebook business page and I don't...

Resolved! Managed by another organization

I bought a second hand VR headset from an auction and I factory reset it now I can't proceed, it says this device is managed by another organization, how do I fix this

Drskys by Explorer
  • 483 Views
  • 4 replies
  • 0 kudos

i cant purchase anything..

Two months ago, I went through the same thing. It wasn't resolved until more than a month later, but this problem is happening again of couse Of course, there is no problem with my payment method.but I think Meta AI automatically blocked my payment. ...

Locked out of account due to lost 2FA app

I factory reseted the device I had the 2FA app and now I cant acces it so I can cancel a subscription. Please help me of ways I can get it back I have any info required to reset this

Meta quest link app is not working

Ive been trying to use the link to connect my pc to the vr, and i got told i had to download the app on my pc. As soon as i enter it, they ask me what device im using. When i try to click on the quest 2, nothing happens. I have a windows 11, and ive ...

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