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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Losing hand tracking while streaming to OBS & using Virtual Desktop

So this is an issue I can't see to resolve just yet so I wanted to throw it out there.My Quest 3 controller tracking seems to freeze/get lost while streaming to Twitch via OBS while using Virtual Desktop. I haven't tried streaming without using VD ju...

Resolved! OG Rift user, question about Meta Quest 3, PC and (quest) ram

In regards to the Meta Quest 3 purchase, If you are only going to use it with your PC via the link cable, does it matter if you get the 128 or 512 version of the Meta Quest 3 if your PC is driving it anyways?And does it look great going thru the PC, ...

How play indefinately while keeping the battery FULL! (wired)

It seems a lot of people struggle with the battery life of the Quest 3.No matter what you try the juice is gone right when the fun gets intense, what a bummer...The supplied charger does not help, same for any other charger you might have.And the exp...

Update problem

I have the V57 update on my Quest Pro but not all of the features ? I still can’t customize my avatar which makes me wonder if other crucial bits are missing. Sent MANY bug reports and messages with no replies. I’m old and not very techie but surely ...

Resolved! Can't redeem Asgard's Wrath 2

Purchased the Quest 3 that came with the FREE Asgard's Wrath 2. When I went to the "Store" page, it said that it redeemed with the purchased device. However, the game is not in the game lor app library, and I'm in the master account.

Resolved! Charging the Quest and getting more playtime

With the old Oculus GO we got used to our batteries running out before we could finish watching a long movie.There at least we could just stick a heatsink on the front, connect a good charger and KEEP playing.With the Quest 3 all we knew about the Qu...

Pairing controllers

So the headset went black. I done factory reset .. the headset has the controllers saying pull out the peice . Ive not got new controllers only the ones that went with it..so cant pair

V44 Missing Advanced Camera Settings

I’ve installed V44 for about a week or so atleast at this point and I have no settings (experimental or otherwise) that are camera related. I am wondering if anyone else is having this problem at this point and wondering it can be addressed ASAP as I...

I lost all my purchases

I changed the email for my meta account and lost all my purchases. All purchases were on the meta account, not associated with a Facebook account. I changed the email to a new email, then all the purchases were gone. I can barely handle this right no...

Meta Quest connected to random Facebook account

So I'm almost certain my Meta Quest account was connected to my Facebook account, which I deactivated a few weeks ago. Yesterday I bought a Quest 3 and while going through everything I noticed that my Meta account was no longer connected to the deact...

About Meta Quest TV app..

The 22.11-December update of the Meta Quest 2 basic TV app made it impossible to see the pointer during video playback and don't skip 15 seconds due to Joystick's movement. Is there a way to change it to the previous version?

Activation bonus for quest 3

Hello,I received my Quest 3 two days ago. I made new account and bought it from my friends refferal.I activated it in same country as him with same email used for purchase.My friend received 30$ straightaway.Sadly I did not. And blackfriday is going ...

Problem finding Oculus after migrating

I had not used the Oculus Go for several months, but logged in to migrate. After migrating and setting up my Meta account the Oculus screen was stuck on three dots. Reading through other threads, the suggestion was to factory reset the device. Having...

Wi-Fi can’t connect

Every other device in my house is connected to Wi-Fi and the oculus quest 2 will not seek out the Wi-Fi connection. Is there anything I can do? I tried to restart it. I want to return it back to factory setting but I don’t want to lose all my games a...

Parental supervision - allowed apps not working

I manage my 12 year olds account via parental supervision. I have allowed two apps - YouTube be and Job simulator, which confirm they are now ‘allowed’ yet when my kid goes to play and I recheck in the app they default to ‘not allowed’ I’ve closed th...

Meta quest 3 real view camera resolution problem

Hello, the camera resolution of the device is very bad, it is not like what I see in the videos, could there be a problem?

Resolved! Game App No Longer in App Library

I was trying to click a game on my menu and accidently dragged it off. Then it disappeared and is no longer in the app library. How do I recover it? Thanks.

Resolved! Account issues

We recently purchased a Meta Quest 2 for our son and we are having much difficulty with getting it to work with the parental controls. At first none of the approvals appeared to be working, so, in an effort to allow my son to play, I added myself to ...

Frozen Screen

What to do if oculus quest 2 screen freezes in place? Restarting it doesnt work, and the boot menu only says “No command”

Need advice

I purchased premium bowling using another person's referral discount. I can't find it anywhere even after updating and restarting the headset. What should I do next? I can't refund and repurchase because I can't find the purchase.

Quest 2, first initial configuration , no menu in gogle

Hi, I bought quest 2 and first time start it. It asked me for wifi network. When it connected to wifi, it downloaded 2 updates and installed it. I am on window to sync with app, where is id code and button to register in bussines account.I installed ...

Need help after factory reset

we did a factory reset on our Meta Quest 2 due to it not connecting to account. It hadn’t been used in a while and were promoted to log back into account to use the device. We weren’t able to log back in so did the factory reset. After the reset, it ...

Forgot password bug

I forgot my meta password because I made the account when I had originally intended to purchase a quest, when that fell through I forgot my password. It let me log in with a pin but now I want to change my password problem is every time I do it puts ...

Refund not given

Hello, I submitted a refund request on the 3rd of December and refunded it shortly after as the game turned out not to quite be as fun as I thought it would be. The refund request was approved this morning, yet I haven't actually gotten the money bac...

Quest 3 restarting randomly

My quest 3 randomly restarts. Sometimes It's fine for my play session (longest I've done is about an hour), but most of the time, it will restart randomly between every 5 - 20 minutes of use. There doesn't seem to be an obvious pattern, it's happened...

How to get my headset fixed or replaced?

I just bought my headset on Nov 30. I tripped and fell face first and damaged my headset. My local store will not help me on my purchase. How or who do I contact to get help fixing or replacing?

Cubism app says not available

I purchased cubism game/app and on my meta 3 it says, "This app is not available right now. (Some mixed vr games aren't available yet). I purchased this on meta quest app so I assumed all of these games would work and are available on my headset. Wha...

Mam problem z ładowaniem, mam problem z włączeniem

Witam, mam problem z Meta Quest 2, chodź o to, że nie chcę mi się ładować, a po rozładowaniu nie chce mi się on włączyć, liczę na szybką odpowiedź! Produkt jest Nowy i już zaczęły występować problemy...

Resolved! Quest 3 black ring

I see little darker black 1/4 ring.Its like little scratch with ring mode. I see it with dark contrast scenes bottom of my right lens and I see it when watching movies and power up headset.Is this normal?

Out of order - disabled

The account on our Quest 2 was attached to an email that my wife and I share. We wanted to create an account for our 10 year old child, and supervise it using my Facebook account. However, we accidentally did things out of order. Instead of creating ...