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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest plus not sharing to other accounts

Quest plus apps not sharing already talked to support and we did a factory reset. They said they were escalating it and someone would contact me shortly. No one did. The support on Facebook sent me here for help.

Factory Reset

I recently performed a factory reset on our Meta Quest 2, as our menu was not appearing. It solved our issue! But now all of our purchased apps are not effectively downloading. On the phone app (under devices > apps) it just says "installing" (it has...

White pixels

Hi, I noticed that there are 6ish white pixels on my meta quest 2 screen,I've seen that this is a stuck pixel caused by sun damageIs there any way that I can fix this?Thanks

Oculus 2 Business Edition

Hello,Our business has multiple oculus 2 business edition that we would like to put to consumer one.We're not able to get help trough "https://work.meta.com/admin/direct_support" as the account is not recognized.With this account I'm loggin in succes...

Resolved! My Quest 2 won't play MP4 videos anymore :(

Edit: I have tracked this down to h.264 videos no longer playing (I've found some others that are having this same issue). h.265 MP4 videos seems to work ok, but anything encoded with h.264 won't work anymore.I have been playing MP4 videos in the TV ...

Vr chat mic won’t work

Hi! I have tried so many things to fix it- no one can hear me and my mic won’t light up.. I have restarted the headset, uninstalled and reinstalled, messed around with every configuration I could think under audio settings, tried the safety off and n...

Resolved! Meta Quest Pro has a yellowish / brown haze in top right corner of display

This is in addition to the dimming we see all around the edges, which doesn't bother me to much, but this brown haze is really distracting - especially in dark settings. It's also present in the top left, but no where near as noticeable. I'm sure the...

Resolved! Quest Link crashing/freezing

About a month ago my quest can barely play pcvr with out crashing. I can still see the game and in 3d but my headset image is just a still frame of the game i cant do anything about this, does anyone have a soultion? link has been working for the pas...

D-Link VR Air Bridge Failing to Pair With Computer

Hello all, I have recently been having issues with my Air Bridge I recently purchased in which it goes through the process of initializing and setting up, but when I put on my Q2, I hit the "Pair" button and nothing proceeds to happen. I have made ri...

cannot update quest via sideload it stops at 47% and does nothing to headset

Im trying a full update to v30 and its in sideload mode, developer mode, and I cannot get it to update through the headset or manuallyany help?

Oculus username

My brother changed my oculus in game username and I want to change it

PTC v56 on Quest 2: Stuck in passthrough view on boot

Hello,My Quest 2 is on the PTC and recently updated to v56 (56.0.0.81.656). Since then, I've noticed that when the device is booting up, I'm often getting stuck in the passthrough view and never progressing past it.- Reboot device.- See the Meta logo...

severe stick drift on right controller

i have tried everything i can find to help stop the stick drift, i have tried to blow into the hole , taking the batteries out and taking the controller apart altough nothing works i have had this headset for under a year, is there any chance i can g...

Quest 2 Air Link screenshotting problems

Hello, today while playing on my headset as usual I went on ahead to use air link to play some PCVR which in this case was H3VR, stuff worked well as usual until I wanted to take a screenshot of the game. The normal way of screenshotting with Oculus ...

Oculus 2 not pairing with phone app after factory reset

Games were trying to update but never completed. Would just process. So Oculus was reset to factory mode. Now the oculus asks to pair and provides a code. But when we look on the phone, the app says it is still paired to the Oculus. It is like it doe...

Connection problem

My oculus 2 has come up with this and for hours I cannot play any game at all it is really frustrating and has ruined my day. Tbh I feel like putting it in the bin!!!

Airlink issues

My airlink has multiple issues, it flickers black for a second every 20 seconds and also cant run games, it can run the main menu but when I click on a game, in the headset it says the game is loading, it runs on my pc but not my headset.

Factory reset stuck in pair screen

I did a factory reset because my headset was laggy and slow and loads of games were lagging so i only have 1 controller and its saying i have to pull the tags out of the controller (the tags you get when you first get the oculus) im getting a new con...

White Screen with Horizontal lines

Hi, its been a few months since I got the Quest 2. Out of nowhere, the Quest 2 suddenly breaks with white lines across the screen and then when I was looking around, the white screen thing showed what it was looking at on the menu or anything with te...

Weird new airlink problem?

I'm unsure if this is a new airlink problem or not but for some reason, I was pairing my PC to my vr, but when I tried to click "Pair". it switched to launch, but nothing happened. I then decided to click on my PC name again, but there is where every...

Resolved! How can I make the Quest 2 forget the previously paired PC?

Previously, I connected my Quest 2 to my PC using AirLink, and it worked fine. Now, I reinstalled the operating system on my PC and installed the new Oculus software. In the Oculus software on the PC, I chose to connect to the Quest 2 via AirLink, bu...

When installing an app, headset is listed multiple times in iOS Oculus app

Hi,When I install an app using the Oculus iPhone app, it shows my headset three times. Checking one of the tickboxes selects all of them.I’ve tried a factory reset of the Quest 2 and reinstalled the iOS oculus app but that just resulted in the device...

Need help setting up new Quest 2 for sane family use please

Hi, have 2 young kids that I have always set up for gaming as child accounts under my own parent account in every other gaming platform out there. Just got a Occulus Quest 2 and cannot wrap my head around how to do this so we can all share the same o...

Resolved! the screen freezes in the cable - steam vr

after connecting the cable to the mk, I go to the menu where there is steamvr and after 30 seconds the screen freezes

Resolved! PCVR FPS/Stutter issues

Recently bought a usb 3.0 cable and have been trying to use the quest 2 for PCVR. My pc should be perfectly capable of running both non-vr and vr games, I have done a cable test and have a 3.0GBPS speed so that's not the issue either. when running th...

I cant load videos recorded on my quest 2 built in recorder on the mobile quest app

When I try to load the videos synced to the mobile app, i can click on it but it will load extremely long. So long that i just quit the app, but that doesnt work... does anyone know a fix?

Weird flashing objext

So I turned my Quest 2 on which was working fine yesterday and ther was this weird faded blue object that kept flashing when I was in games, it takes up almost all of the right lens and it's really annoying. It doesn't flash when I'm in the system me...

Resolved! Horizon worlds not recognizing my location

Hello,I own a quest 2 bought while I was still living in the Netherlands,I have now emigrated to the US and I have tried to change my location on Facebook, my mobile device and somewhat also on the quest.It still seems to recognize me as being in the...

UX system has stopped

While downloading the Skyworld game on my Oculus Quest, I got the error message "UX system has stopped" and then "UX system keeps stopping". After that, my headset turned off and the installation of the game was interrupted. If anyone has had this is...

To update or Not to update, that is the quest...ion...question

Hi there, it's me again...second time caller, long time listener.. I'm having some issue with my option to update...I think.... so...here's my trouble, everytime I go to shut down my quest 2 from my second account (my account, not the kid's account) ...