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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
promo code not working?
i tried using the promo code for 40% off and it said please try again later now won't let me use the code.
Help can't install game and won't show up
Hey, so a friend of mine bought me Beat Saber with a key. I activated it on the meta quest page, and it was accepted, but in the Oculus app it was not purchased.I tried to reinstall the Oculus app and I logged myself out and back in, but nothing seem...
Poor video recording by the glasses themselves
When I record a video with the glasses themselves (Quest 3), the finished video is out of sync with the audio, and from time to time the sound simply disappears. Here's a screenshot of the recorded gameplay. It doesn’t matter what game it is, this ha...
Referal Credit and Account
I sent my roommate a referral link and watched him set up the new Quest3 i got him after following the link and was wondering about how long it takes for us to get the credit. Another issue is that under people on our headsets we are unable to find e...
Red Cross when on Quest 3 stream to Chrome.
Hello: I followed the following steps because I’m streaming in Chrome but the Red Cross on Quest 3 still appears. How can I turn it off if this isn’t working. I followed these steps below. “The red dot in the upper right corner indicates that the dev...
Air Link suddenly stopped working
About 2 or 3 weeks ago I was playing with air link and it was working fine. and I stop playing my VR for about a week and it stops working out of nowhere. I try to pair my VR to my PC and it says pair but never gives me a pairing code. All it does is...
Problem Standy
My Q3 changes without any warning into standby (battery full).Whren i reboot, den problem is gone for some time. But it comes back...
Start up issues
Brand new to quest. Ended up with a used headset. Turned it on and all it does is show a headset with a plug, then it animated plugging it in, then the headset spins and shows the charging light. When it pairs with the Meta App, the app shows it has ...
Tracking Lost
We have followed every recommendation to fix the issue we could find. Today we finally did a factory reset, now the controllers aren't pairing so we can't even set up the headset.
Slow download + buying problem
Hello I have 2 problems:Downloading anything from Oculus is incredibly slow, like bytes or kilobytes/seconds! Some times it goes up to 1 or 2 megabytes/seconds then drop for several minutes...I uninstalled the Oculus PC application to reinstall it ->...
Quest 3 shipment lost in transit, support not answering emails
Ordered a Quest 3 along with an Elite strap w/battery September 28, received the Elite strap about a week later, the Quest 3 disappeared somewhere after leaving Germany according to UPS tracking. Contacted support and they got back to me quite fast t...
Quest 2 Developer Mode
I am trying to enable developer mode and have followed the steps by creating an organization and verifying my account however when I go to my oculus app on my phone, under the developer mode setting there is only a slider for debug mode. Any ideas ho...
Quest Referral
Hi, I am trying to use a referral, I have never used it before, I need help
How long dose it take for meta to send the tracking number?
Have been sent already broken Meta Quest Headsets 2 times now (this is the second time) and usually they send an email as soon as they got the package as for right now i still yet have to get an email with the tracking number for my return pac. Dose ...
Stuck on meta
when i open my VR Headset it has a downloading symbol and a green bar fill up, and then it goes to the meta symbol spinning and doesn't stop spinning. I've let it die, and then turned it back on. I've factory reset it, but i still keep getting the sa...
Meta quest 2 will not charge
My oculus meta quest 2 will not charge or come on. I have tried holding the power button with the volume button. I have also held the power button down for 30 to 60 seconds with nothing happening. I have tried a new charging cable and nothing. Can so...
No code showing
My VR is asking me to remove my headset, log into another device - meta w my Facebook account and then enter a code when prompted. the problem is when I do this, no code appears. What is going on? please provide advice.
Help!!!!!!!!!!!!!!!!!!!!!!!! Pairing quest2!!!!!!
I'll make an APK with UNI.TI'm trying to turn on developer mode with a mobile app to run Apk, but it doesn't work outFirst, the Wi-Fi is the same, and Bluetooth was connected to the Oculus screen after the information, and it was registered on my pho...
Broken Oculus Link Cable
Hello, I made the mistake of putting the wrong end of my cable into my headset, and over time it eventually got so bent, that yesterday it finally broke, and it won't work at all, and not to mention, my cats chewing on the cord didn't help much eithe...
Defective Display
I ordered a quest 3 and turned out to have that black powdery display affect, so I ordered a replacement (at higher price because the price went up thanks meta) and the display is again, defective. $700 headset and you cant even get the display right...
Oculus account deleted
I had an Oculus rift s, and a quest 2 a while back. I had several games on them, I recently bought a quest 3 and my account is gone!?!? I go to sign into the new meta app and it says it doesnt exist!! Please help! I had around $200 worth of games and...
credits
I bought my headset yesterday and supposedly it was supposed to come with $50 store credits. How do I redeem those? (I haven't found any kind of code in the package)
Transfer games
Ill try my best to explain my situation but its a self inflicted problem I had the oculus quest 1 for my dad, he made an account, eneded up not wanting it and gave it to me. Couldnt change emails at the time cause that wasnt a thing you could do for ...
Resolved! About sharing games from master account to other accounts in the same quest(Real VR Fishing)
I have quest3 and quest2, my family and I have accounts A and B, both of which are logged into quest2, account A is the main account for Quest2, I used account A to purchase Real VR Fishing and turned on sharing on Quest2, but account B plays Real VR...
Resolved! Apps won't install from my mobile oculus app
I've been trying to install an app to my Quest 2 from my phone for the last 5 hours and every time I click the button, it loads for a minute and then says install to meta quest 2 again. I've been trying to do this all day and it is getting irritating...
Resolved! Oculus 2 issues
My son was playing his quest 2 and tried to log on and it started the dreaded boot loop. So I did a factory reset. Which it went straight back to the boot loop. Tried to access it on the app on my phone. Says device not found. So it’s not connecting ...
Meta account stuck in constant emaill address code loop
Hi,I am trying to set up a quest 2 headset.I have installed the meta app but when I try to continue with email address, I enter the code sent to my email address and it loops back to the same continue with email address page.No matter how many times ...
Resolved! Quest 3 really bad latency/lag on pcvr
Everything works fine until I try to link it with my pc, I suddenly get extreme lag spikes or minutes in latency.I use a cable to link it with my pc, my pc should be more than capable for vr, according to the Steam test and I use an Ethernet cable fo...
mismatched serial number
after 2 weeks i have had several quest 3s that were faulty but my current one has a different serial number on the box,app,site from whats printed on the headset
Meta Quest 3 memory management and Wander App
issue resolved. please close.
