Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I’m on a alt acc rn I have a really big problem so i setup/created 2fa on my main account and it was all set up on my phone but I recently had to get a new phone due to water damage and now I no longer able to use 2fa so I'm currently locked out of m...
Can I contact Meta by phone or chat? I have unmade charges on my account & other problems.
Hello community. I did something dumb and need help un-dumbing it.I bought an (Oculus) Quest 2 in 2020. Account name is @InedibleWhisper. I didn't want to link my actual Facebook account because this was around the time of Facebook privacy concerns, ...
I also noticed it will not connect to a Wi-Fi with a hidden SSDI. Normally the router I use has a hidden SSDI, not issues with the Quest 2, if I hide the SSDI it disconnects, if I make it visible its fine. I have checked and the Quest 3 did update to...
I have had the worst customer service ever! I sent my oculus back a month ago to get a replacement and the email to return said to send everything back so i did. I only recieved a headset back with no controllers. I reported the issue and they told m...
I'm looking to buy Quest 3 with Air Bridge for wireless PC VR, however it seems that Air Bridge can no longer be purchased from the Meta store. Was there any news about why it's no longer available or when it will be available again?
Hello,I'm having trouble trying to get the aplication Remote desktop to work on my Oculus Quest Pro. It ask for the desktop app which i have already installed. Then it ask me to open my browser to continue logging in and when i open it nothing heppen...
I messed up and tried to log into meta with my new email address. It took me to a "setup new account" page. When I saw this, I closed it (without setting up an account) and logged in with my old email. However now it will not let me change the email ...
The nose area of the FI comes loose when any pressure is placed on either side. Nothing is broken, it just seems like it's not connecting properly. It almost seems like a feature for "wide faces". It's not causing a problem, I'd just like to know if ...
Hello, I've been trying to add a new account to my oculus quest 2, but every time i try it flashes the same error message saying "Something went wrong. Please try again later". I've heard that i need to sign into my old account in order to add a new ...
hello, i am writing from a secondary account as i have seemed to lost my access to my main meta quest account with all of my purchased games. I know the email and password, and i can sign in on the login page but there is a 2FA that appears and I do ...
My VR headset has suddenly all gone to pot with all sorts of issues... can't create a boundary, won't let me get into the VR screen, hand movements not in sync - just not workiing . Not sure if this is a bug? I've tried rebooting but still not workin...
Like the title says, the BONELAB version 1.20 (or patch 3 as some call it) will not appear on the Oculus app, yet appears on the Meta app on mobile and on the website store page for BONELAB. I have tried uninstalling BONELAB, restarting and repairing...
I just updated to PTC V57, nice to have legs now but face/eye tracking (expression) is not showing on my avatar in the home environment anymore. It does however work on my avatar in other apps, like Wander VR. So, face expression and eye movements ar...
I bought a Quest 3 and was surprised to find that the dozens of apps I have purchased previously are nowhere to be found?? I've tried linking my Facebook account, unlinking it, logging in and out; factory resets, installing and updating the mobile ap...
My friend was attempting to gift me a game yesterday that he already owned. Everything worked fine, it's just when he was asked to confirm the purchase, it kept saying " you already own this item" and it kept saying the same thing no matter where he ...
When I am using the airlink connection to my PC everything works fine other than my home environment is just a plain white grid I cannot seem to find any way to change it I did have to go into graphic settings and make a change there for my virtual d...
The headset is flicking and black screen try a few thing doesn't seem to work can anyone help?
I tried to reboot my headset using power and volume buttons simultaneously. Re-boot screen never came on and now my headset won’t turn on at all. Please help!
Hello,I am considdering buying a Quest 3 but I require the ability to unlock the bootloader, is this possible?CheersTrax
Hello there,so for the past few weeks i've been experiencing some unexpected crashes and errors with my game "Bonelab" in the Oculus store.So i start the game, theres the loading screen, then it crashes.Please give me a refund or give me a solution t...
Hey Guys, my new Quest 3 Turns on when i Charge the Headset. Is that normal? Does anyone have the Same issue?
I receive my Quest 3 today, and signed up for the trial, but it said it was only a 1 month trial instead of the 6 month trial it was supposed to be with my purchase of the 512 model. How can I fix this?
Looking for anyone who can direct me on how to get assistance from either Supernatural or Meta in regards to the subscription price changing? I signed up Aug 22, 2023 @179.99 USD/year which worked out to $258 CDN and then Sept 27th (35 days later and...
I see charges by Meta on my PayPal but it's virtually impossible to track why was I charged. And then there are 5 entries of Meta on my PayPal. I had removed you folks but it's still showing. Plus you don't have any phone number we can call? What kin...
I am getting ready to factory reset my Oculus and I wanted to check that all my games would cloud save. I logged into my account on a computer, and selected Cloud backups. Only 5 games appeared. Resident Evil wasn't there. Am I missing something? I a...
My Oculus Quest 2 kept rebooting on its own, so I did the "Factory Reset" yesterday and now it keeps shutting down... repeatedly. Highly annoying. The power is fully charged and no damage to the headset itself either. How do I fix this?
Hola olvide mi patron y quiero restablecerlo y no tengo idea como hacerlo
The white plastic headset strap adjuster has just snapped. Is this repairable? Can I get a replacement adjuster clip? How does the strap come off from headset?Help.....
Hi there, I've been trying to get support today with chat but with no luck. The 4 agents all drppoed communication and are not following up in email.I have a quest pro that is on a "userdebug" firmware version and I am unable to update it to a "user"...
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