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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
v76.1023
i got the new update on monday but when i downloaded it there was no downloading bar or anything it just instantly changed current version to v76.1023 but it is still v76 when i go on another account. it says im all up to date and doesnt let me insta...
Meta Quest Link is taking up 80% of my GPU
Hello, I wanted to play some Blade and Sorcery 1.0 but for some reason I was getting 3 frames per second With Air link. I opened the task manager and realized oculus was taking 80% percent while the game was only taking 20%(Also happens with cable). ...
Quest 3 has no audio when connected to PC
I recently get the Quest 3, and for some reason I can't get the audio to come through my headset when it is connected to my PC using a link cable or AirLink. It shows as a device in the sounds settings and it is enabled in the audio Control Panel Pla...
AMD radeon RX 7600XT still not officially supported by meta even a year later?
I've had an RX 7600XT for about a year now and i use quest link wired, the issue i've been having is that every time i open the quest link app, it starts complaining that my hardware doesn't meet the minimum requirements and when i connect the headse...
Oculus Quest 2 Drops to 36 FPS when playing any game
Before I get into detail let me explain my specs. I have a Ryzen 7 5800XT and a Radeon RX 7600XT (16GB), and 32GB of memory. Now my old setup used to be a Ryzen 7 2700X and a RTX 2060S and I used to play VR games perfectly at 90hz. Beat saber, BeamNG...
Meta for Work - Subscription
I'm trying to set up a Meta Work account and subscribe to managed services. I will not accept a payment method and I cannot find a single way to get support or help.I've submitted multiple inquiries to sales and have yet to get a call. Regretting my ...
Meta AI literally hates me
I know this seems like an exaggeration but let me be clear, Meta AI on instagram, never responds to my prompts.I will be in a conversation and ask @meta ai some kind of prompt and will be completely ignored. The other person in the conversation will ...
Facebook meta account attached
My Facebook account has a meta account attached to it. Someone is using my account and I can’t get rid of them. They have an authentication code set up so it won’t let me delete their meta account.
My Meta account has been suspended
Due to being linked to an Instagram that is not mine, Meta and Facebook accounts were also suspended.
Instagram account deactivated
I logged into my instagram account, the handle being fortune.m1, two days ago to see to my complete surprise and shock that instagram had permanently disabled my account due to a violation of community guidelines, stating fraud/deception as the reaso...
Resolved! Developer Hub Casting No Game Audio
For some reason any footage I record from the MQDH comes with no audio all of a sudden. It was working fine before, I haven't changed any settings as far as I remember. Not using a mic, just trying to capture the game alone. Audio does not work with ...
Resolved! v76 Link problem occurs quicker in subsequent runs?
First run I get about 25 minutes stable before the Link performance deteriorates and I get worsening lag, screen tearing and artifacts.Then I restart both the headset and the PC and the next run I get only one or a few minutes of stable running befor...
Resolved! Issue installing Horizon Worlds
Hi, it's been a few days Horizon Worlds app is installing. Without end. And it blocks other apps from updating. Help me please cause I cannot update the system and others apps.
Resolved! How to transfer files from Oculus Meta Quest 3 to Mac
I've been experimenting with 360-degree photos and videos using my Oculus VR headset. However, I hit a snag when trying to transfer my files from the Oculus to my Mac. Every time I connect the devices via USB, my Mac doesn't recognize the files on th...
All of my recordings and screenshots are tilted
Everything is clearly tilted a few degrees to the left. I'm certain that my head is level and I see things as being level in the headset, but then when I watch a video back everything is titled. It is very obvious in some games and it makes the video...
serail number
I purchased a meta quest 3 and i need to change my serail number of this quest 3 in my account?how to change it?my new device quest 3 512 GB is s/n 2GOYCSZG8MO3S4
Resolved! Gorilla Tag Can't Buy Shiny Rocks
I am trying to buy shiny rocks on Gorilla Tag at the ATM with my secondary meta account profile and it won't let me. But with my main Meta account profile it will. Does anyone know how to purchase shiny rocks at the ATM in Gorilla Tag with a Meta sec...
Meta Quest Link App Not working/ Opening
For the past few months, I have had issues with the Meta Quest Link software, Cable link, and Air link and have found no solution to my issue on any forums or help posts. When I open the software on my laptop (Asus ROG Zephyrus 16 2024), I see the Me...
Integration of scaling and snapping using oculus integartion
Hey there, i want an interaction between scaling and snapping but the issue is when i applied two grab free transformer it scales and snap but after snap it behaves different , I am not able to pick the object from the snap position or we can say we ...
Can’t Connect Oculus Go
Got a used Oculus Go and I can’t get it to connect to the Meta Horizons app. I go through the steps for setup, it finds the headset, but then it gets stuck when it gets to the Health and Safety information. It directs me to watch a video, but said vi...
Resolved! Civilization 7 VR constantly crashing at start up
Is anyone else experiencing Civilization 7 constantly crashing at start up? Is it a known issue and more importantly is there a fix? I played for about 2 hours initially and it crashed mid game and now won't load, I have tried deleting and reinstalli...
How do I revert headset back to V74?
So I opted in for PTC and currently on V76 but I would like to revert back to V74. I turned off PTC on the mobile app and did a factory reset afterwards. After setting everything back up it still says I'm on V76. I checked the mobile app and PTC is s...
Disabled Instagram
Hi my name is Nathan my Instagram wss permanently disabled and i never ever did anything wrong on my account I will please like back my account and instagram help center is absolutely no help.!
Facebook disabled
"Dear Facebook Support Team,I'm writing to appeal the disablement of my Facebook account, Josephine chuwang which was disabled on 14 of December I understand that I may have unintentionally violated one of Facebook's Community Standards, and I apolog...
Meta Account disabled
Hi Team, my Instagram accounts @bisoa_toba and @bibi_unusualalongside my Facebook account from Meta were disabled on the 15th of April, 2025.I wasn’t given any room to appeal for a review as I believe this was a mistake.please I need help and assista...
Graphic card for air link stuff
Does anybody know what’s the minimum or recommended graphics card I need to connect my quest 2 to my pc to play pc Vr? It says my current graphic card isn’t compatible.
Resolved! No Response Yet on Disabled Account
Dear Instagram Support Team, This is a humble yet urgent follow-up regarding my disabled Instagram account @delusionofmindss. It has now been over 10 days since I submitted the appeal, and I have received no response or update yet. This account means...
Resolved! Cannot log into my hacked account - to be disabled in 125 days
On March 6, 2025, I tried to log into my Facebook account with username REDACTED and, instead, I saw that my Instagram AND Facebook account was suspended, because of "another Instagram account" that doesn't follow your rules. That message displayed a...
Resolved! Entire window freezes when i switch to a tab
So, recently i have had this issue where when i switch to a tab on the Meta Browser It will darken the screen a bit and won't let me click anything unless i use the refresh button in the top left.
Instagram Disabled
Today I was surprised that my instagram and facebook accounts is disabledI tried to appeal but then got message saying it's disabled permanently,can someone review my account again ? is there any online support (chat, email or call ) ?Please help
