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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

No prompt for www.meta.com/setup

I am trying to change my oculus quest oculus account to a meta account, and I go to the link www.meta.com/setup, but there is no prompt to enter my code. What do I do?

Mando Perdido

Hola, hace unas semanas perdí el mando de las oculus quest 2, y puesto que no lo encuentro, no se si hay alguna opción de hacer vibrar el mando perdido, o de que las gafas lo localicen. PD: Se que solo se conectan los mandos cuando presionas algún bo...

polmtb by Honored Guest
  • 1489 Views
  • 4 replies
  • 1 kudos

Charging port melted

My usbc charging port has melted and most of the time it's caused by a third party charger however it melted while using my link cable for pcvr. Previously I was using a third party cable and had no issue with overheating but for whatever reason usin...

Resolved! White light keeps coming on when powered off

On my Quest 2, when I power off the headset, the white light on the unit comes on at times and when you put it on your head the Meta symbol is there but then goes away. It's like the unit is trying to turn itself on, but never does. When I press the ...

Blade and Sorcery infinite loading.

I bought blade a sorcery last night with my friends and stayed up waiting for our headseats and games to charge and load. Then we we decide to play both my friends games worked but i was stuck in the loading screen. I uninstalled and reinstalled the ...

Anonymous by Not applicable
  • 12408 Views
  • 16 replies
  • 3 kudos

Oculus fan cracking

My oculus makes this crackling noise and I need help fixing itive tried almost everything and it’s not the audio because I’ve turned it all he way down and it’s still there

V57 mismatch on headset and PC. Quest 2

Oculus App Version is 57.0.0.254.153. The quest version is 57.0.0.297.669 How do I fix this mismatch? Ive attempted to repair the Oculus app several times. Only updates to the lesser version, which makes it impossible for the headset to connect throu...

White screen on right lense

Hey there, my right lense randomly started getting completely white after turning the headset on (The first day I got it). It always happened when I turned my device on, and It didn't go away. The right lense was a pure white screen, while the left o...

Resolved! Cannot set developer mode Quest 2

I cannot set developer mode after doing a factory reset on my Quest 2. I'm having the black screen issues, so I did a factory reset to try to solve it. But it doesn't help and now I'm trying to get developer mode to disable proximity sensor, but when...

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alexpfba by Honored Guest
  • 1336 Views
  • 3 replies
  • 0 kudos

Pistol whip Not working after latest update with my Rift S

Pistol Whip is Not working after its latest update 1.5.54.175 on Oculus desktop app with my Rift S.. I only get to see the Unity logo then it crashes back to the dashboard. Game used to play fine before. Now, it is Not playable for me. I tried on mul...

Headphones non-functional after using Quest 3

Hi, I just got off my first gaming session on the Quest 3, and sat down to watch some YouTube when I realized I cannot hear anything through my headphones unless I am using the Quest 3. My computer audio is still set to my headphones, but I can't hea...

New account can’t log in

I added my son to the oculus 3, did the steps to add his account with his phone, downloaded the meta app on the phone. Added him in the headset, paired it, we thought with his phone. Now the app asks to pair with the headset an enter the 5 digit code...

rob.77587 by Honored Guest
  • 586 Views
  • 2 replies
  • 2 kudos

My quest 2 does not work anymore

Hello,Recently, I tried to turn on my Quest 2 headset. When I plugged it into the power source to recharge, I noticed that the Quest logo started blinking, and I cannot turn on the headset (I want to clarify that I am using the original cable, and it...

7900 XTX Constant frame drops in VR

Hey I recently got the 7900 XTX and on flat screen its fine but in VR its a mess. 1 is that the performance isn't that amazing in VR like it is on flatscreen. 2, is that about every 10 seconds I get a dropped frame. It seems like People are complaini...

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Resolved! Problem visualizing promotional videos in store app

One week ago it visualize ok, but two days ago, the promotional videos of apps and games in Meta Quest 3 Store in my VR glasses see black. The pictures looks good but the video see all the video black. Can somebody’s help me?

ICarballo by Honored Guest
  • 771 Views
  • 4 replies
  • 0 kudos

Why has Oculus Home been "sidelined"?

Honestly, two years ago, i was really enjoying Oculus home because it was still (somewhat) expanding and, with the incursion of the Quest 2, it seemingly just got forgotten or made a side-note and most people i speak to "hate" it because it's conside...

Resolved! Is there a Chinese version of Meta Quest 2?

Hi I have just bought my meta quest 2 128GB VR Head set and I found all the information written out side the box are in Chinese like in the picture.. should I return it because I don't understand Chinese I'm afraid all the system and game inside it w...

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Hoogra by Honored Guest
  • 3169 Views
  • 5 replies
  • 0 kudos

WELCOME25 doesn't work

Ich habe eine Benachrichtigung bekommen, dass ich mit dem Code WELCOME25 einen Einkauf machen kann. Der Code funktioniert nicht.Ich habe das Forum nach Hilfe durchsucht, doch alle Lösungen haben nicht funktioniert. Ich habe es in der App, im Browser,...

hibatos by Honored Guest
  • 380 Views
  • 1 replies
  • 0 kudos

People app

Every time I try to open the People app to join a call with a friend it closes as soon as it opens. I’ve looked for a solution and all I can find is uninstall and reinstall. It doesn’t seem like this is an app that I can uninstall. Can someone help m...

paypal

hello.is heve problen with paypal.when wanna buy game in store,i get payment problem.i have meta in my paypal pay list.i use several platfoms.i have spken last sunday whit meta suport,and day wil contact me in 12 ,24 ouwers .its tursday.dey ask some ...

Screenshot_20231030-125049_Meta Quest.jpg Screenshot_20231030-190359_Samsung Internet.jpg
1solots by Explorer
  • 617 Views
  • 3 replies
  • 0 kudos

Resolved! Warranty

My controller is broken i would like to know if my warranty is still good

Can't merge facebook account

Hi,I'm trying to merge my facebook account to my old Oculus account as to create a meta account, but every time I reach the part where it asks if I want to complete the configuration with or without a facebook account, clicking either "configure with...

Impossible to connect to a Meta account

Hello,I just bought a Quest 3, I had a Quest before.I try to connect to my Quest 1 account, that was linked with my Facebook.But I tried and tried and tried, and impossible to link my Quest 1 account (which is my Facebook account) to this new "Meta" ...

Waikorizo by Honored Guest
  • 685 Views
  • 2 replies
  • 0 kudos

After the fall error

I can’t even get into the hub. It reads error code 1004403. Every other game I have works fine, I’m able to play and join calls with my friends np.

Sent gift to wrong email

I wanted to purchase a game Gift for a friend but they gave me the wrong email. Is there a way to cancel it and get a refund

POMOCYASDASDASDASDASD

witam.mam problem po podłączeniu pod pc nie wyskakuje mi monit o pozwoleniu na przegladanie plików. chce zgrac pliki z googli oculus 2 i nie mogę ile razy i jak bym nie próbował to ten je^^ny monit sie nie wyswietla zaraz w44444dole to przez okno bła...

QBSN by Honored Guest
  • 193 Views
  • 0 replies
  • 0 kudos

Resolved! Dim Display Suddenly

Hi, I just bought a Quest 2 for Christmas. One of the first games I bought was "I Expect You to Die". All was well and good. Now, after only 6 days, the display has gotten significantly dimmer. I adjust brightness and there's no real difference. Ther...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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