We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Hi! A friend of mine with a ROG Zephyrus M16 laptop (https://rog.asus.com/laptops/rog-zephyrus/2021-rog-zephyrus-m16-series/spec/) with Nvidia RTX 3050 and Intel UHD Graphics is trying to get a Meta Rift Headset working, but is having issues. We dete...
hello guys i have my oculus rift s how do me green screen he say my graphic card are not ok but its a 79000xt he works yesterday i have download all device avalable but still told me . someone have an advice for me ??
Hi, its been a few months since I got the Quest 3S. Out of nowhere, the Quest 3S suddenly breaks with white lines across the screen and then when I was looking around, the white screen thing showed my nothing but i can hear everything . I don’t know ...
i was playing gorilla tag and i saw these cool cartoon gloves so i bought them for 2200 shiny rocks but i didnt get them and now i only have 500 shiny rocks i am NOT happy refund NOW thank you
I've had the glasses for quite some time. They worked fine, but a few weeks ago, they started having a problem. When I try to connect the glasses to the Wi-Fi that I usually use on most of my other devices, they connect but I get a message saying the...
I'm looking for any sort of help with removing a meta account from my instagram. Someone gained access to all my accounts. I've changed passwords but cannot remove a linked meta account that I did not create. There is no way to contact IG that I've f...
I need support to contact me, i have been going round in circles trying to fix my problem, but you really make it difficult, so i had to make a new account just to post.I cannot log into my account, i was about to purchase a new Meta Quest 3, but whe...
Bonjour,Je dois être la 2ème quiche de service, mais j'ai 60 ans et je me lance dans Asgard II.J'ai enfin réussi à grimper sur l'oiseau et je me retrouve dans le bar où je dois attraper l'ankh.Le problème est que rien ne fonctionne sur ma manette gau...
Since v42 I have had strange charging issues, and after much testing have determined this to be solely a software issue. I have tested my chargers and cables with a USB tester and meter, they provide up to 2.4 amps of power no issue. When On or Off, ...
HiI have some credit on my account and have been waiting for either a sale on Stormland or a discount store voucher that I get sent from time to time ..... however I did a search today and stormlands is not there. googling directly for it finds the s...
I just turned 19 and got a meta quest 3 I was 18 when I had a meta quest 2 and could still play r rated games why has this changed
I am trying to set up a secondary account on my Quest 2 but i am stuck on trying to create a boundary. I hit continue and then nothing happens. I have to turn it off to get out of being stuck. Can someone please help?
Quest 2 headsetWhen you try to adjust the Thumbstick Angle or Thumbstick range and deadzone the settings app crashes with or without the "Settings keeps stopping" popup.Restarting headset does not solve the problem.Factory reset not tried and will no...
When i click install on any of the games i want to download it says downloading installing and then just auto cancels sometimes once i have just restarted my pc i can download a little bit before it cancels
The joystick on my right controller is drifting badly. I enter the settings app, select devices, controllers, and see an option to calibrate left and right joysticks. When I click on either of them the settings app just closes. If I reopen it and try...
rest my quest 3 made sure computer was up to date replaced cable can't get quest 3 to connect using usb 3 stuck on usb 2
Hello, I have a question about purchasing support from Meta/Facebook. I’m trying to recover my Instagram accounts, dayo.brandon2018 and dayo.savage2018, which I created. However, the email accounts linked to them were hacked. I ended up deleting the ...
heya!!! i would love some help to get my 2fa working again:(( i cant log in to my oculus and its just been sitting around since this started in 2024/22/10 or somewhere around that time. i would love some help to change the phone number of the acc so ...
Please can someone help. My Instagram was hacked and they are using an email address @oletters.com I don’t know how to gain access as instagram are not replying and the links to their support for a hacked account keeps refreshing and not going anywhe...
Dear Meta Team,I am Annie Cen and I am here to seek your kind assistance regarding the mentioned subject. For your good information, my facebook account was blocked by your meta support team and I had been told that I broke the Community standards of...
Hellow!Meta I wish you can help me to get it back to my old Facebook account and the name Stephen Mahinay Belardo,and also nickname tember.This account was hacked by hacker a long time ago!so I didn't to logging,I try,try,try!I don't know how to doin...
Hello, My Facebook page account was wrongfully suspended we spend over $1500 a day in marketing, and do over 5 million in sales with them in a 5 month span. Our account was running for 3-4 years. They suspended us and we have missed out in the last 5...
My Facebook account has been hacked, my email and phone number connected to this account have been changed. I have no way to access my account. I established meta verification through my instagram account and reach out to support. Still nothing. The ...
Hi there, I have two-factor authentication enabled on my account but no longer have access to the Authenticator App or back codes. I have linked my phone and email to the account, but I keep getting stuck at the two-factor authentication part. It giv...
I just reset my Oculus Quest 1, and now it is stuck playing the safety introduction video and cannot be activated. Is it still my device?
I think my Quest 3 is completely done, I bought a 2.5 GB link cable and it worked perfectly, I did a USB test and it was the correct speed but today its stuck on 365 MB link speed and it says its USB 2 even though quite obviously its USB 3 because I ...
I just updated my Nvidia driver to the most recent version (537.58), and now Quest link just isn't working at all. Tried uplugging and replugging the link cable, nope. Tried restarting the headset, nope. Anyone else having this problem?
I'm thinking about running a server where people can play modded Minecraft in an smp fashion. I've gotten large mod packs to work before but I want to make it specifically for VR. Would anybody be interested in the project? Any recommendations of mod...
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
If you need to speak with an agent directly, please contact our support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.
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