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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Meta quest pro controllers keep losing tracking
My quest pro is always kept up to date. But this week has been horrible. My controllers would lose tracking. I can still press the home/menu button, but the controllers would take time before tracking is restored. I've done all I could including rese...
I need help connecting Quest 2 to PC
Im trying to connect my quest 2 to my laptop but it wont work. It gives me the 3 dots screen every time. I've reset it and it was working fine until not too long ago. I've turned airlink off and on and i had just fixed this earlier today by updating ...
Can't use credit card for meta account
I have repeatedly tried to purchase a game off the meta store for my VR device and it will no longer let me do this. I used to be able to do this with no difficulty. There are no restrictions on my bank account. I am able to make other online purchas...
meta support is totally non-existent, you can only return it if you want to resolve it
I share with you my wonderful VR experience. I purchased the headset with the Asgard bundle two days ago and can't wait to try out this new game. I launch the game, do a 30 second tutorial and it freezes while I moved the character sideways. at this ...
Oculus USB 3.0 link cable detects as USB 2.0
Now I've seen all the other possible solutions on this forum page and nothing solved the problem. My link cable shows no signs of damage either, it is definitely a USB 3.0 cable and is connected to USB 3.0 port, the problem is that Oculus somehow det...
Can't install Oculus app on Windows 10
I've just bought the Quest 2 brand new yesterday and the app just won't install.
PC won't recognize Oculus Rift S
I have a Oculus Rift S that I bought in 2019. I know it's off it's waranty and that's why Oculus' staff simply ignores all my contacts, but I was hoping the community could help me. Back in 2019 it was working perfectly, but I had some issues with my...
Trouble logging into my account
Posted something similar to this but I haven’t gotten any help, looking to be able to play some new games soon on my headset. I got my Quest 2 a year a or two ago, right before it was renamed the Meta Quest. I haven’t touched it till recently, howeve...
Resolved! Rift S - Black screen (no change to PC, was working fine)
I've no idea what has happened here but my Rift S was working some weeks ago, no hardware changes to the PC, and the headset hasn't been moved from my sim rig, nothing has moved whatsoever.I tried to use it this afternoon and have spent the last 4 ho...
Quest 2 Battery Query
Hi. My Oculus Quest 2 is a couple of years old so out of warranty. It was working a few weeks ago but now won’t switch on or charge. No light, no screen, just dead. I’ve tried holding down power button and the power / volume - buttons but nothing. I ...
my headset keeps on powering off after a few seconds
when i turn my headset on by holding the power button it turns on tells me to put in my password and after that it just says powering off.I don't know what to do please help
Controller flashing when headset is off
My right controller keeps flashing white when system is shut off. You have to take batteries out and put them back in to get control to work.
Loading games
How do I get my oculus quest 2 games onto my oculus quest 3?
General device problem
Hello, I use a Quest 1 that I've been using with the link cable since i got it (a year and a half) but for some reason the Oculus app displays "General Device Problem" whenever i enable the link.I bought a new cable and it improved to launching the R...
Discount shown in headset is gone when confirming payment in app
As per the title: when adding a game to the cart in the Quest 3 headset it notified me that adding a total of 3 games would result in a 25% discount. When doing so the total amount shown in the store in the headset reflected this discount but when go...
Oculus app not working-
my oculus app isnt working and saying i have to update my graphics driver to 17.11.2. but when i try, my pc isnt compatible. if someone can help that would be nice
Warning for those outside of the US
I live in Canada and a friend of mine bought me a gift card to use in the Meta store. What she didn't realize was that the gift card was in USD, and hidden somewhere in the terms and conditions is the fact that it can only be used if you're physicall...
Account problem and no syncing
Ok so im having a problem With my headset and its not syncing i had videos synced then randomly i checked and none of them were synced and im logged out and when i go to my friends it says i need to make a account and i dont know because i
VRWorkout
I bought this game but cant get my Quest 2 to load it. I haven't used my Quest 2 in over a year. When I use it everything looks different. I'm excited about working out on my Quest but get frustrated trying to access the program. I need step-by-step ...
Referral not working
Hi, I'm getting the following error when trying to register with a referral link: "Unable to accept referralThere was an issue accepting this referral. You may not be eligible because the country or region is not supported, you referred yourself, or ...
Connection with app was fine then Meta Quest 2 dissappeared
Android user, S23 ultra.Meta Quest 2I added the headset fine to the app, made my avatar, watched the stream and all was good. Then I charged it, tried AirLink and left it for a while on charging again. I checked my app for how much battery it had and...
Accounts
when i turn on my oculus quest 2 It makes me make a meta quest account but when i log in with the Facebook account on the same email, it doesn't let me login to my old oculus/Facebook account.
how to fix : your computer doesn't meet the updated minimum specifications which can lead to poor
My Laptop is :Asus ROG Strix SCAR 18 Gaming LaptopI purchased quest pro , and I am getting this error whenever i launch the app : your computer doesn't meet the updated minimum specifications which can lead to poor experience in vr ere is my laptop s...
Meta Quest Support is NOT helping
I've asked for a support to contact me on redeeming a gift card which I got. Support team contacted me via a private message. Now, I tried to reply the message and it's showing that I've reached the limit. What is the use of this private message limi...
Problem installing Oculus
Hi allI just received my quest3 and I'm triying to install oculus in my windows10. but unfortunately the installation, never ends, any idea?Thanks Oculus just remains like this:the log file give me [Debug] [15/12/2023 15:10:37] Downloading '91429a4b2...
Oculus Quest 2 randomly disconnecting from PC
After 5 - 15 minutes playing any game my quest link just disconnects (using cable), this problem started this week and it's driving my crazy because i can't fix! i tried everything, you guys are my last chance.After some time playing, my quest just d...
Dark edges on the lenses of quest 3
I ordered a quest 3. And the right and left edge of the lenses get much darker than the center of the lens. It’s like a vignetting effect and it’s driving me crazy. Makes the field of view feel way smaller, almost claustrophobic feeling. It’s very An...
Бан аккаунта
Здравствуйте, столкнулся с блокировкой аккаунта из за нормы сообщества инстаграм и из за блокировки инстаграм мне заблокировали фейсбук к которому было привязано множество игр, я советовался с адвокатом и он не видео не каких нарушений так как я отпр...
Resolved! Will pico neo 3 controllers work on the quest 1 using pcvr
Will pico neo 3 controllers work on the quest 1 using pcvr
360 photos scale issue
Can some one resolve this issue when I watch my 360 photos on phone it works perfectly fine even the cheapest Vr head set gives me good results but when I watch on oculus rift s the scale seem too big as I am standing 10 feet high on floor and every ...
