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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Logging in to this website

So I INITIALLY went on a forum on this site due to an issue with my Meta Quest 2. When I went to reply to a comment on a forum, I was redirected to "log in." So I log in and it takes me back to the forum. But as soon as I click the button to reply, i...

PTC v57 Hands (tracking/controller) lost in AirLink/Virtual Desktop

as per request in the PTC v57 Megathread im opening up a seperate thread.the issue atm as diagnosed sofar by @TomCgcmfc and myself in AirLink and in Virtual Desktop upon starting the hands disappear. in Virtual Desktop opening the dash brings em back...

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PTC v56+57 - Flashing white/colored pixel artifact problem (introduced around v53)

I just updated to PTC v56, and as per the instructions in the recent PTC v56 Un-Megathread request by the Community Manager, I am posting this to its own thread with the PTC Tags. I can report that there has been no perceivable change in the ongoing ...

Oculus turning itself off

My oculus is turning itself off and back on. It’s turns back on the shows “system utilities keeps stopping” and turns off again. I have tried rebooting. My son is concerned if I factory reset he’ll lose everything her has achieved/purchased in games....

Resolved! Referral link not working

Hello,I've an account already paired with a Quest 2 (since 2 years), i've decided to take a Quest 3 and migrate to it (not activate at this time), and my brother (who just take a Quest 3 too) send his referral link, but it's not working.When i click ...

Locked out of account by 2fa

I’ve been locked out of my account due to having 2fa enabled for a phone I no longer have and have tried support since December 9th and haven’t gotten any help at all does anyone have any tips or advice

New account for Child

Hi, my child has been using my profile quest 2 and I now want to give him his in profile so I do not get messages from his new friend on quest. If I create a new profile for him to login to, can I transfer his friends and also game progress (such as ...

Quest 2 - Universal menu pins

Hello,From what I see, the situation is the following: 1. In the universal menu, there is room four about 8 apps (physically).2. The menu only allows 5 icons / apps.3. Of the 5 apps, 3 are forced to be Explore, People and Store.4. That leaves users w...

Warranty Checking

Hi! Im buying a USED Meta Quest 3 from someone that was purchased 6 days ago. Im wondering how I can check the warranty and what I will need to do so. Please let me know with any information you have.

Resolved! Quest 3 automatic updates.

Hi, I have noticed that sometimes when I turn on my Quest 3, it immediately starts updating apps. This never happened on the Quest 2, it allowed me to update if/when I wanted to.Is there any setting for updating when I choose to?

Vr Has Corruped My Hard Drive Twice

I have an oculus quest 2 and often connect it to my pc play steam games and live stream it. Since I started doing that, my PC has frozen twice upon closing two separate games. I brought it to two different pc repair places, and both found that my har...

Quest Pro as USB Drive

I connect to my Windows 11 USB-C, see the Quest Pro in add/remove hardware, but never see it as a drive in Explorer. So frustrating when a simple task to copy files to the headset doesn’t work.

Resolved! Need Help to connect

How do I connect my phone to the game

Resolved! Bonelab caught in a limbo

Spoiler (Highlight to read) Ok so i was deleting bonelab because it diden’t load but it is like it halfway finished and now it won’t load and i cant delete or redownload it

Stuck at After the Fall Hub door with auth fail

Bought After the Fall on Quest during BFCM.IT's a cross-buy so I got the Rift version as well.I tried to run with Virtual Desktop.Able to access the game, finish the intro, but got stuck at the hun door.It keeps saying trying to auth... and after 30 ...

Oculus Quest 2 not charging

My oculus quest 2 was working perfectly fine yesterday but when it died I tried plugging it in to charge and it will not charge, tried it overnight and nothing. It will not turn on and no lights light up. I have tried different chargers and even trie...

Resolved! can't find airlink

I have a quest 2 and when i go to experimental, airlink doesn't show up, I have developer mode already enabled. Please help

Beat saber free

how do I get my free version of beat saber I just starting using my oculus quest 2

Workrooms show more than one monitor at a time

Its great that Workrooms now supports multiple monitors but i should be able to view them at the same time. Would also be nice to have more monitors than you have in RL. edit: I figured out this is only a limitation if you are in a a "Workroom" and n...

Quest 3 delivered with empty battery

Anyone know if its bad? I don't want a damaged battery before I even try it.

First Person Tennis

I was enjoying this game until only a few days ago. Suddenly when I toss the ball to serve the racket fails to connect to the ball about four or five times. I’m trying to figure out what’s causing this. Any help would be greatly appreciated.

Help with dual accounts

Hi I had my son on my account and instead he is 10 and instead of putting My details in to verify I put his in and the account had been disabled. All his progress ect and games are locked is there any way I can fix this ? He is heartbbroken or can yo...

Pre-order not working

I pre-ordered silent wolf awhile back and it said it was preordered all the way up until it launched than it wasn’t. That’s about all I got

Connection issue to PC on Quest 2.

Hi all,I've been using a cable to connect instead of airlink. Everything was working fine up until today. I tried to use the headset when connected and all I get is 3 loading dots. Can anyone help please?Thank you in advance,Ciaran.

Oculus PC doesnt download/install games

I have tried to install Asgards Wrath probably 20 times. I have fully downloaded it at least this many times. This includes all the Vader Immortals and a few others. They fail to install after downloading.I have tried on different computers. I have r...

How to locate GPU?

how do u check ur grapics card

Quest 2 stuck in some kind of loop.

My quest 2 is dead. i plug it up to charge it and it flashes red in the led 3-6 times then itll turn on and the oculus logo will pop up, then itll stay on for a random time sometimes short sometimes longer. more long than short, butt it'll just cut o...