Featured Posts
Forum Posts
Quest 2 Cannot pair to more than one phone for casting
This seems to still be an issue. I setup my Q2 as admin and cast from my phone to my TV for all to see. Tomorrow, I will be at work (with my phone) yet family (those who created a Meta account) to also use the Quest 2 now can't cast to the TV to enjo...
Refund not working
I want to return a game named "thrill of the fight" but it won't let me I have only played for about 5 mins and just bought the game today. How do I fix this?!?! I want my money back!
Oculus Rift No Sound
Lost sound in the right ear piece first and then no sound at all. Updated Nvidia drivers, Oculus Rift drivers, disconnected and reconnected, uninstalled and reinstalled Oculus software. Still not working. Am going to try the HP headset that I have to...
Customer service
I am needing help getting the friend referral bonus. The bonus ad states buy the quest 3 at any participating dealers, which would mean any place that sells the systems right? Purchased at Walmart but when creating account there wasn’t a place to ent...
My Quest 3 Can't find wifi 6e connection
When I try to connect to my Tenda AX5700. My quest 3 can't find the SSID, my phone and other stuff that support it can find it but not the Quest 3. How can I fix it? I tried to restart router and Quest 3 too but nothing happen, the problem still here...
Boneworks Won't Install
Boneworks won't install. Whenever I try, it prepares and optimizes the download and all that and then completes it. Then it says "Downloading (7.79GB)" And gives the notification "Sorry we couldn't install BONEWORKS." I've checked my connection and i...
Please help Wi-Fi issues
Hi, I set up my meta quest at my dad’s. All working fine. I bring it to my house and find the WiFi network and connect absolutely no issue and have it saved. I wrap the head set up for Xmas for my son, then he opens it Xmas day, all working fine and ...
My Meta account is suspended
Hi Yesterday my Meta-account was suspended because my daughter was using the Oculus with my account. When we generated the account the only solution was using my FB-account. I did not get any message that this was not legal and my account was in risk...
meta quest +
i cant get my free meta quest + i have the 512 gb version of quest 3 and i still cant get itplease help
Games gone after Factory Reset
Unable to access VR games since headset reset
How to change my sons birthdate
I've tried editing my sons birthdate because he entered in the wrong year but it won't let me and it says contact Customer Support?
Fit XR Free Free Trail - Will not allot you to cancel until its too late
Fit XR Free Free Trail - Will not allot you to cancel until its too lateI signed up for a 7 day free trial with FitXR. although the app is decent I decided it was not the right time for me to sign up for the yearly/monthly subscription. I logged on t...
No Asgard's Wrath 2 redemption codes
I'm waiting over a week for support to get back to me about the bloody Asgard's Wrath 2 redemption codes. Bought my 3 kids a new Quest 3 each, at great expense and after saving for 12 months to be able to do so. As we were coming from a shared Quest ...
Into the radius won’t load (Meta Quest 2)
Been sitting on a loading screen for about 10 minutes i’m on latest software for Meta Quest 2 (as of 3/25/2023) and into the radius just refuses to load. This is my first time loading the game after buying it earlier today.
Not Receiving Notifications. chat, friend invite to games ETC on my Oculus Quest
I noticed that when a friend msg me or sends me a game invite, I don’t receive a notification & the only way I can tell is when it pops up on my Apple watch or phone, all my settings are clicked on to receive notification’s on my Oculus Quest.Is any ...
Please help
Why is my oculus saying update my account info by April 13 to continue
Resolved! The Climb not connecting to network
just as the title says. I run The Climb and I get the message that it is not connecting to network and wont save my global scores. anyone else having this issue and if so any ideas on a fix. Thanks
Can't redeem game gift
I cannot redeem my gift for “I expect you to die” after having the demo. I have deleted it but the option for redeem gift is still not there
Resolved! adobe medium
I accidentally deleted my documents folder which had all my Adobe Medium sculptures, I managed with software to recover the deleted files, but now Adobe Medium no longer wants to open them, I get an error message "file loading failed obsolete text fo...
meta quest 2 tracking and screen issues
i just got the meta quest 2 today, today is christmas of 2023 and when i used the meta quest it worked great until later this night. first it said thst it couldnt track the movement, so i unpaired and paired controllers, changed the lighting in the r...
Oculus staying on meta logo
Why is my oculus staying on blue emblem
Beat Saber package downloads
No matter what I do I can download music packages and I've tried doing it on the mobile app, headset and laptop. I get the same error message each time
Issue adding second account to headset (redirects to work.meta.com)
I have two meta quest 3's and cannot get my wife's account added to the second headset for some reason. It gives me the code and tells me to go to meta.com/device and enter the code. I do this on her phone, enter the code, and then it redirects me to...
Resolved! Denied refund for game.. So now I'm not allowed refunds?
Okay I admit I refund lots of games recently cause I just got a headset.. I just looked at it as a way to try before I buy. Anyways I put walkabout golf and literally tried it for 15 minutes and seen I just didn't have the room.. I tried talking to c...
Disgusting customer service
My sons account was removed and received an email that we can't get it back even though he is 12 and I was supervising his account!! Meta via private message tells me the email team will deal with you!The email team now tell me that they can't deal w...
Resolved! USB 3 not recognized
Hi ! Just bought the Nacon cable for my Quest 3. It is a hi-speed USB 3 cable for the Quest series, as the official one. But whatever the USB port I use, the Quest app says I am with a USB 2 connection. 357 Mb/s instead of 5Gb... I unplug from the he...
Meta needs to give me my **bleep**ing money
So today i bought fruit ninja for my headset and I played for like a couple minutes then I decided I didn't like how tired I was feeling after so I wanted to refund it. I went to go refund and wait a little bit hoping that I would be done in a couple...
Headset charge status led for color blind
I’m color blind and I can not know when the led turns from orange to green in Quest 3 so that I know the charging process finishes. Is it possible to use another colors? thank you!
Calls on the meta quest 2
For some reason i cant hang up calls . I call my friend and when i try to hang up and click on the button it shows discolered and it doesnt work. Please help
