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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Payment

I’m trying to add payment. It’s not working

oculus driver update broke my dual monitor setup

so about two weeks ago i got my quest 2 and went to play with oculus link on my pc and when i opened the oculus pc app i realized there was a new driver update (i dont remember which update it was), so i went ahead and downloaded the new update, ever...

Invoice request

I need an invoice for my company. Here is my order nr: [removed]Is there a way to download it from portal?

Is it possible that Q3 can cause burnt cornea? I felt burning pain in the eyes after using it.

I felt dry eyes and burning pain after using Q3 for an hour. Can Q3 harm the eyes in any way?

Facebook account deleted and no access to my Oculus.

The Facebook account that was used to set up my Oculus has been deleted and Oculus has also locked me out of my account. How can I access all the games I purchased on my Oculus now that I don't have access to that Facebook account?

Invalid return address/incorrect country

Hello,my Quest 2 is damaged and according to the support page, my device is eligible for replacement. When I try to submit the warranty ticket, however, it says:Enter a valid delivery address. Creating an order with an invalid address may cause probl...

Account Creation help

I have changed my current email on my account to a new one so I can make a new account with it and it only pops up “The entered email is not registered to the account.The account currently has not registered an email, or the submitted email is not re...

Disconnection problem when using link

Hi, i bought new cable for my quest 2. Cable is original but when i connect quest link and open some apps on my laptop, it appears lost connection and disconnection of usb sound from my laptop. My laptop is has very good hardware. Source of problem i...

My game got deleted.

A while a go i bought and played job Simulator vr but now when i look for it, it tells me that i need to purchase it. I know for a fact that i've played it before and didn't imagine it. Please help.

Quest 3 returned to sender - no update almost 30 days later

I ordered the Meta Quest 3 on september 29 and on october 12 got an email saying the delivery failed and the headset would be sent back to your warehouse. I haven't heard anything since then. Is there any way to receive updates regarding this?My orde...

Bluetooth XInput device not working when using Quest Link

So I want to use my Xbox One Controller in VR: I connect it to my computer, test on normal/flatscreen games (all working), I open up City Car Driving in VR mode (the controller stops sending input, but it is still connected and vibrations work perfec...

Unable to purchase anything with PayPal

Hi there, today I was trying to buy Zero Caliber: reloaded, and it gives me this message; “Your PayPal payment could not be completed. Please update your PayPal information or try using a credit card. If you continue to experience this problem, pleas...

Is there a way to Import pictures from mobile to vermilion ?

As the title says. Thanks in advance...

App Lab Game and Oculus Event

Hi,I have two questions about Oculus Events:1 - Why there are just little events in Oculus Events section? I saw Tribe XR & Multiverse events merely even if it is amazing tool to increase retention.2 - Is there any chance or opportunity to promote Ap...

Resolved! Didn't receive store credit for referring the friend

I referred my of my friends with my game referral for 25% discount also they purchased with the similar link, but I never received the store credit, why?

Meta Quest 2 Preview video for Apps not showing!!

On a new 256 gb quest 2 had it for 4 days now and the app store stopped working right. Preview video for Apps on the app store are not showing while playing but there is sound for the preview video. What's weird about this it's just the apps store vi...

Resolved! Arizona sunshine 2

How do I purchase Arizona sunshine 2 as a gift???Thanks!

Resolved! Won't Let Me Leave A Review On Bonelab (Oculus Quest 2)

I was attempting to leave a review on bonelab (Oculus Quest 2), and it is stuck on loading. I even tried it on the mobile app, but it just says "we are having trouble completeing your request." I did factory reset my headset a couple months back, res...

Quest 2 not powering on

I have an issue with my Oculus quest 2. It will not switch on. I have followed all of the suggestion online. Held the power button and volume button to take me to the command screen... I have performed several factory reset and it still doesn't power...

Resolved! Quest 2 Elite battery strap charging issues.

Hey there! This is Kyocedra...uhh when I attempt to charge my headset the light does go on, but while it's charging the extended battery tag likes to disappear, but the headset percentage remains. (When it does so my elite straps tag the charge reads...

Resolved! Quest 3 serious battery (including addon batteries) issues

Quest 3 has a serious hardware or software related issue.... Its killing batteries fast...Playing a video stream (not gaming just a looking a netflix video) and headset fully drained to zeroe within 1 hour 50 mins??? 5000MAH fully charged addon batte...

Resolved! Oculus quest 2 flat screen glitch

So sometimes when playing games on my oculus the screen will randomly stop moving and there will just be this flat part of my screen I was just looking at around me in a void with that part of the screen in front of me and behind me is the same image...

Blurred Lenses After one Week.

I bought a Meta Ques 2 and i used it about three times in a week and then i just put it in a box. After a WEEK and lot of updates i tried to wear my headset to play some games again - but the lenses had BLURRED EFFECT. I feel like im blind.Can anybod...

Huge PAK files in the oculus directory

I've recently been running low on space on my hard drive and I found a very large .pak file in the oculus directory. "C:\Program Files\Oculus\Support\oculus-worlds\Home2\Content\Paks\Home2-WindowsNoEditor.pak" is 6gb. Any idea what this is or if it c...

quest2 cannot connect to my computer

2023 年 1 月，我开始使用 quest2 连接到我的电脑。连接后，任务 2 屏幕上会在加载时出现三个点。加载一段时间后，屏幕变黑。我试图找到一种连接到互联网的方法，我关闭了集成显卡，然后重新打开。我尝试使用 quest2 连接到计算机，过了一会儿它就连接了。两天前更新显卡驱动程序后，我尝试在新地方使用原始方法连接到 quest2。我关闭了集成显卡，然后又打开了。这一次，过了一会儿，它仍然无法连接。我尝试了各种方法。仍然无法连接，我来到论坛寻求帮助。

Rift S can't detect display port after firmware update to v2.2

Recently just firmware updated my Rift S to v2.2 and now doesn't work. Does anyone have the same issue? Has anyone fixed it yet?

Quest 2 Rec Room issues

Every time my son tries to load into Rec Room it goes to his dorm then crashes to the main desktop. I have re-installed the game so many times I can't count and cleared the app data. Completed many hard restarts to the device. I don't know what else ...