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Known Issue: Closing Steam VR crashes Dash
Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Known Issue - V65 - V67 USB-C Debris/Water Warning
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Apps disappeared
Hi. All the apps I purchased have been disappeared and when I try to re install them it will ask me to re buy them. When I go to library I find them under my apps but as soon as I click on them it will ask me to pay again
My B&S nomad wont download
So I went to check on the U12.2 update so I tried updating it and it kept queueing when no other app was downloading and then at one point the installation kept failing and I couldn't download nor delete the game so I factory reset my vr cause I have...
Magnet removal
Hi, how do I remove the magnets from the quest 2 handsets without damaging them, I have lost the little metal tool
Thanks for nothing, meta.
I was setting my password, then I get distracted in forget the password and I don’t have my password anymore then I don’t have a Facebook account. Let me changemy stupid password with gmail.
Meta account created but, still getting message on VR Go that i need to set up one
I have created an account to continue using the vr device but when I go to use it I continue to get a message saying I need to complete one. The message won't go away.
Beat Saber won't download
I just cant download this game. I played like 2 or 3 month and then, one day she just magically unninstalled! And after that i tried to install, but when on a stage "install...." and tadaaaam! nothing happened!
Meta quest pro app share works then stops
I gotten app share to work but it always stops after secondary account uses the unit a few times or if I buy new app/game I'm getting tired of removing and reinstalling secondary account and apps please help
At what point can u return the controllers
I have had my ocules quest 2 for now 10 months and the Stick drift startet to kick in at around 6 months. I already Set deadzones highe which helped me pretty good, tough now after 10 months i have to set the deadzone so high now thta games Arndt enj...
Graphics Card Not Compatible
So recently I have been having the issue where my headset doesn't want to connect to my pc, I am using airlink, this what fine for a long long time, until the recent update, I have no idea what they did with the update but it broke it for me, I canno...
Resolved! Oculus Rift screen not working (had to label as Rift S)
Hello,got the old Oculus Rift from a friend to see if VR is something for me (it was working at his place). Tried to set it up but failed at the last step where you have to follow the instructions seen on the screen of the headset, but the screen doe...
Air link not compatible with graphics card
Hello, i just got a rx 580 8gb and i wanted to use it for vr, oculus air link and i cant use it because it says that my graphics card its not supported, I dont know if i have to install any drivers
Pairing issue
I can’t pair my phone with oculus quest 2 i tried many times.. when i put the code in the oculus app it shown in my mobile something went wrong please try again PLEASE I NEED HELP WITH THAT
Quest 2 Display problem(gray bar)
My Quest 2 with official link cable is not working properly. After a few minutes on Dirt Rally 2.0 the bottom third of the screen becomes divided from the top two thirds and is almost a grayish color. You can see through it and see the game behind it...
oculus quest 1 either stuck on quest logo or tracking lost message.
every time I open my headset, it only shows the meta logo or the "tracking lost" message floating around the screen while my headset has absolutely no control. I have factory reset several times and was only able to get in for a few minutes before th...
Resolved! Stolen oculas
Is there a way to track my oculas that someone has stole?
Resolved! Quest 2 headset can't be detected or paired to pc
I plug in my headset and it doesn't show up in on the headset and it just loads forever on the quest app. I click quit setup and it said Graphics card not compatible and headset cant be detected or paired. it worked before but stopped working randoml...
quest 2 charging via link cable but wont connect to PC via cable
Hi,I used to be able to connect to PC via cable link. A couple of months ago is stopped working for some reason. The headset is still getting charged though via the cable?I have tried:- Factory reset of Quest 2- Replaced cables with Quest 2 compatibl...
Inquires on try before you buy feature on Meta
Dear Meta Dev Support,As an developer I am writing to inquire about the "Try Before You Buy" feature on Meta. Could you please provide more information about what this feature is and how it works? Specifically, I would like to know if the package inc...
Oculus Quest 2 stuck on loading screen
When I turn on my oculus it starts flashing the meta logo until it dies. The only way it will turn off is if it dies. I can’t interact with it on the mobile app because it will not connect. It is getting frustrating and it started happening about thr...
I can’t hear audio on anything
I’ve tried factory reset rebooting everything. I don’t know what to do. Please help me.
Casting screen turns black while navigating to Create guardian or wifi setting
Hi,I want to cast the VR scene from the first moment of creating guardian zone, then modifying the Device setting. However, every time when I navigate to these scenes, the casting/record video automatically turns into black screen. Here are two scree...
Username Issue
Hi. I’ve been trying to change my username for months, however it keeps saying that I recently changed my username (which I have not, I’ve had the name “NukeIsLost” for the past 2-3 years) and no matter what I do or where I go, it keeps telling me to...
ข้อมูลกรใช้งาน
ชาวบ้านหมู่ที่ 8บ. หาดเสลา อ. เกือก จ.นครสวรรค์รวาหัวกันแก้ไขข้อมูลของฉันโดยใช้ข้อมูลของฉันช่วยกรุณาและปรับสมดุลและขอร้องผมหน่อย
Disabled account
My facebook account is disabled by the facebook team without any reason i think it happens by mistake.i uploaded my id and use my real infomation Please i have tried by all possible ways to recover and doesn’t work . I will be very thankfull to youfo...
Not being able to play games since meta switch.
Before Oculus switched to Meta I was able to play my games with no problems at all on my Oculus quest two. I had purchased the Oculus quest two before Facebook had switched to Meta instead of Oculus. But when I try to sign in on the app with the emai...
Purchases gone after factory reset, can’t get them back
I’ve spent nearly 6 hours wrapping my brain around a solution I’ve found no answer for, so, here we go. I’ve tried to contact some type of help but I’ve been temporarily blocked from doing so on metas’ official website, I’ve factory reset my MQ2 and ...
New Quest 2 user here...pcvr stutter is still an issue it seems 😒
-3060ti, i7 12th gen, 64gb ramIve had a quest 2 for about a week. Familiar with and used other headsets in the past (friends/family). Was excited to have my own headset finally. So, the native quest apps and environment are fine and smooth. BUT the m...
Resolved! Android phone notifications working first, then not anymore after a few days
I have this issue since I got my Quest 2 almost 2 years ago:I activate the phone messages and they are working fine for my Android phone (Samsung Galaxy S8). Then after a few days, no changes from my side, they do not appear anymore.Connect to the ph...
verification code
Hi, I am a teacher at a secondary school in Belgium. We have six Oculus Quest 2 headsets and each one works with a different meta account that requires us to log in with two-step verification. Recently, I can't get the verification code on my phone, ...
Resolved! Will I receive the proper return?
I recently shipped my oculus 2 controllers under one shipping label even though, I had made separate return orders for each remote and I used one shipping label for both, will I still receive both remotes?
