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Resolved! Quest 2 and Quest 3 Oculus. Play Onward on both at the same time in Multiplayer.
I have a quest 2 with about 5 games installed. I bought a quest 3 with 2 games installed. I want to play Onward with my son using the quest 2 and me using Quest 3. How do I accomplish my son using Quest 2 and not lose the games installed on it. If I ...
Unable to login with my account
Hi there,I havent used my Q2 for around a year and when i started it up it asked me for a code, which i did imput. but i still couldnt use it. i thought a factory reset would help, which it didnt. now when i login i cant see any of my past games that...
Resolved! Asgard's Wrath 2 having stutter and fps drop on Quest3
Im sure some of us are aware of this issue as its evident on youtube videos some people are having this stutter making the game unenjoyable. I also see some people running it very smooth. I just want to report to Sanzaru and see if there's a patch th...
Does support read your issue's?? about returns
Since the 2Jan i have been attempting to return my quest 3 for replacment, i have a RMA, and return the label, the waybill number does not work on DHL systems.I have told meta what dhl have said and also what DHL have said to sort the issue, but meta...
Resolved! Error install Ocules PCVR
Today I tried to reinstall the Oculus PCVR since it had a small operating problem, without it being repaired. I tried to install it again but always with the same installation error, I have tried everything by deleting temporary files like everything...
boot loop
I am put into a boot loop it charges to 7 percent and that's all the farther it will go I can get it to the USB menu as soon as I let off of the negative volume it immediately goes off of the USB menu and goes straight back to the bootloop I cannot g...
Resolved! Shared account with 2 headset
Ive purchased Meta Quest 3, im going to give my grandson my oculus 2 with games and logged in on my user name. Most were games he wanted anyway. would it be possible to play games with him, i.e onward or gorilla tag. So we are gonna share the games i...
Accidently changed child account email address to wrong account and cannot change it back
I accidently changed a child account email address to wrong account (one that I own) and cannot change it back. says that "This email is already being used", yet it clearly isnt and I cannot recover it in anyway proving it would still exist. If i try...
Resolved! My friend sent a gift and it went to no one
My friend sent me a gift but accidentally got my email wrong and it was sent to an email that doesn’t exist is there any way for him to change who receives the gift
Resolved! Oculus crashes/freezes brand computer regularly
Hi,first of, pretty convoluted to get Oculus support for this. No direct contact, VR-fora well hidden and pushing 'Start Conversation' didn't give me any opportunity to create a post, it just send me to different pages everytime. So a bit of a wonder...
Real VR Fishing Orientation Bug
I've been playing this title for a few hours and it's been great until this bug popped up. Whenever I log into the game, move/teleport, or go to a fishing map, my orientation changes so that it looks like I turned to my left. In the cabin I can still...
Help with game
While playing the game Onward it always shows me not standing up straight. How do I fix this problem.
Accounts on my Quest 3
I have 2 user accounts on my Quest 3. I would like to know how to make it so that as soon as I turn on the device it asks me which account I want to log in with.
Need help with PIN reset
Tried to set up meta quest 2 for my son. Set a pin and it didn't take. Now he can't buy any games in his card. It wants a pin. Tried looking it up and there isn't anything like it says on here about resetting the pin. I did a request and haven't rece...
Passthrough Quality
Hello! I have a question, I just bought the quest 3. When I activate mixed reality, the camera that captures the outside does not look good, it is difficult for me to focus and read things. That is normal? Does it have to look clear, with a good imag...
My meta quest 2 is stuck in a boot loop, I’ve done the factory reset twice, still stuck.
My meta quest 2 is stuck in a boot loop. I’ve done the factory reset twice, but it’s still stuck. Do i need to return it?
Phishing scam or legit?
I got this email, after looking at similar ones it looks real, same kind of email address and everything, I just haven't found anything about meta specifically working with that company so just wanted to know if this is a phishing scam. Thanks:P
5 digit paring code is bugged
I don't want to sound rude as I know it's not support's fault, but I've had enough with Meta's faulty software. I chose to get a Quest 2 and added multiple accessories for comfort, plus the link cable instead on spending well over £1000 for a Valve I...
age restriction -> account suspension
I have been constantly receiving emails about sharing my headset and account with a person under 13 years old, I can't appeal this by showing identification since I'm 15, I don't have marriage certificate or driver's license etc.. and for some ridicu...
air link cant seem to connect. I need an idiots guide ?
Started with a cord then tried to air link. Not really sure what im doing ?I seem to get to launch but then 3 dots ?
Resolved! Buy a gift card in German and use it in Spain
Hi. Is it possible?
Resolved! Gorilla tag bundle for 2 accounts
I bought the scientist pack on my main account and the second account I have doesn't have access to this, but when I find the pack in the store it says it is purchased.Can both account not have the purchased bundles?
I get a buffering error when I tried to play movies
Movies that I used to watch seemessly now show a buffering error and do not display the movie though it shows that it is running. I was told to delete the movies, do a hard boot, and reload the movies. Which I did but only 3 of the 12 movies I upload...
Error pairing to the headset
Hello, anyone can help me? Tries to pair the Meta Quest 2 on my device using the meta app but encountered an error "Can't pair headset". Tried already install/Uninstall app, factory reset the headset and reconnect again but still it won't work. Tried...
Resolved! ZIP code requested when Canada chosen
I'm trying to add my kids to the Oculus 2 we just got, and when I get to the verification that I'm an adult, by adding in my CC info. I select Canada as country, and it's asking for a ZIP Code. I'm not sure what to tell Meta, but Canada isn't in the ...
Avatar can not be changed from female
So a kid was playing with my quest 3, and now my avatar is locked to a female. I can change the hair and basics but its a female through and through. It almost looks broken, like there is a bug or something preventing this.I had an avatar previously ...
Quest 3 stuck in a bootloop
Hi everyone , my father has a bad luck and his quest 3 is stuck in a boot loop and the device is not loading in a normal mode, the issue is that i ordered from Amazon.de to a Czech address and the META customer support said that Amazon.de ordered fro...
I can't add payment method to my account
Tried multiple cards, including fiance's card, no luck I always get an "Error: There was an error trying to add your payment method." message..
Looking for list of single controller apps and games.
Does anybody have a list of apps and games for one right-hand controller or any suggestions? I lost my left arm in a vehicle accident. I just purchased Meta Quest 3. I have purchased numerous games and been in all the free rooms and worlds, but I can...
Can't pair headset to my phone
Is anyone else having this problem? I turned on my oculus and it wouldnt let me play any games and i couldnt veiw the store and when i did press on the store it would say invalid device scoped acess token or something along those lines so i factory r...
