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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Quest 2 games not showing in Oculus PC library

Hello Oculus Support, My grandson has a Oculus Quest 2 VR headset. We hooked the link cable to his gaming PC and none of his games are showing in his Oculus library on the PC account. I cannot figure out why or how to get them to show. I have the Ocu...

Looking to enable kiosk mode, or limit access to the oculus's home

Hello, I am looking to enable a kiosk mode (or something similar) for my oculus quest 2. I am aware that the kiosk mode through oculus business is no longer available. I am using an oculus quest 2 for an exhibition at my universities senior art galle...

Problème de tremblement

Bonjour, J'ai un petit souci actuellement avec mon Quest 2, Alors voilà, le casque fonctionne niquel mais quand je lance Quest Link l'interface tremble dès que je bouge la tête, mais il tremble vraiment fort et je ne sais pas comment règler ce souci,...

Version 37 has broken AirLink for me.

Yesterday, My Oculus app on my PC automatically updated to version 37. My headset was still on version 35 for the update didn't roll out for me just yet. When i went to use airlink to play VRchat, it was constantly searching for my PC. Restarting my ...

Resolved! Can't connect through airlink to quest 2

Hello, when i wanted to play some games on quest 2 through PC i couldn't join through airlink. When i turned on oculus app i noticed new update is available on app so i downloaded it same on quest 2, when i tried connect to my pc i couldn't connect i...

Oculus Video / Quest TV - can't exit app, can't control videos

Device: Quest Pro, v56When viewing videos from the Quest TV / Video Player app I am unable to exit full screen, quit, pause, FF or REW. No controls appear on-screen no matter what button I press. Pan controls do work. Pressing the Oculus button bring...

When I use Airlink, my monitors freeze and I get an error message "GPU not compatible".

hey, I'm using a 2080 Ti and it should work, but every time I play a non-Oculus app my monitors/PCs crash and the air connection drops. Then in the "home world" I get the message: not compatible with GPU. I don't understand what the problem is as two...

App Sharing free trial glitch

I downloaded the free trail for "Tactical Assault VR" and the next day bought the game through app sharing (my brother bought the app on his account) But for some reason, everytime i try to open the app it still says i’ve ran out of my free trail. It...

Can we select multiple recordings/ delete all the recording data

I'm trying to get rid of every recording on my oculus to free up space but it's very tedious doing it 1 by 1, I wanna know if there is any way of doing it faster

Casting issue on private network

hi, I am working in organization where i use private network for casting. but it works sometimes only .. so which sites and ports needs to be unblocked so i can seamlessly cast my screen ?? OR what else i can do please suggest ?? Thank you...

Can't find friends on server

The people I am following on Meta quest app are not showing up on the server when I click to show friends, what would I be doing wrong that they are not showing up?The game we are playing in Onward

Sloping ground/horizon that is not flat

Hello, sorry for the automatic translator. I have my quest 2 which has the ground in bias, always the same tilt. It’s light but disturbing. I don’t want to reset. Is there an option or app to recalibrate the floor? It’s like there’s a problem with th...

Quest 2 constant crash com.oculus.presence.PresenceApplication

I turned on my quest today and kept getting an error saying that com.oculus.presence.PresenceApplication keep crashing. I can't do anything because the app comes up very quickly. I factory reset the device and that did not help at all. After repairin...

one of the cameras of the headset is broken and the handset no longer tracks

I buy the oculus quest 2.... I just buy it... the first day try it it fell and one of the cameras brok and the device no longer working... how I can fix it.... is the warranty included the situation???? What to do???I just buy !!!

Resolved! Rescue broken WiFi headset

Any hope for a year old Meta Quest 2 that now has intermittent WiFi ? Has worked great for a year - suddenly started getting random intermittent connectivity issues, sure it's hardware (have been doing extensive testing all weekend and giving up), an...

SIDEQUEST - 3rd party apps gone - before you reset to factory

I found my 3rd party apps had suddenly disappeared from the 'Unknown Sources' menu. Everything was fine the day before and nothing new had been installed or changed. I also was unable to connect to my Q2 via iPhone app. After logging on/off everythin...

Virtual Keyboard Not Appearing While Pairing to a bluetooth module

I am following an issue while trying to pair with a bluetooth module in my quest 2 device. It can scan the bluetooth module but while pairing with the device, the virtual keyboard does not appear. As a result i can not type the pin number. also the "...

Resolved! Air link keeps crashing after few seconds from launch

After I launch air link it keeps crashing after maybe 15 seconds. It worked just fine yesterday. My software is up to date, I restarted my pc and headset few times. nothing worked.

Resolved! Last meta quest 2 system update bring some bugs to my device, it says "Wi-Fi Connection lost"

Hello everybody, did you get the same issue? i get that error everytime even when im in my lobby, there's a notification that says "Wi-Fi Connection Lost" and then any download is cancelled, but none of my other devices have this issue (my phone and ...

air link not working

the air link was working without any issue but to day i test it and not working any more it wont pair or lunch

5 digit code not working

When I put my pairing code into the app and it tryst to pair it it says headset not found. Please help me.

Buying controllers and them getting canceled

I tried to buy a pair of quest 2 controllers twice now and both times they would just cancel on delivery day. There never was an explained reason and it's getting on my nerves waiting for something only for it to cancel on the day im gonna get it. Id...

Plastic clip on headstrap snapped

On the elastic strap that goes around the back of the head are two plastic clips, to tighten it. One has snapped. Is it possible to get this repaired somehow? Or a replacement clip? Not sure how you'd get them over the strap tbh

Airlink isn't paring and taking a long time

i have tried many methods such as allow OVRserver through firewall, restarting my head set and pc, redownloading software but nothing seems to work when i try to pair to airlink for the first time, i usually use virtual desktop but for the current ga...

Erroneous "Meta Quest 2 Not Set Up" message

When attempting to purchase anything this message pops up we’ve tried logging out and updating the quest any and mobile. Is there anything else to try?

Beatsaber disappeared from my library and my headset

I purchased it years ago, and have purchased numerous DLC packs. Haven 't played in a few months and when I signed in to play, it was gone. I checked the desktop app, and it shows as if I never purchased it.

oculus link not working/not loading

I am experiencing issues with quest link with my oculus quest 2.I have a quest 2 that i have had for a really long time (pre-ordered) and have just now considered using it with link (cable), however if i try to start link i get a black screen in the ...

META QUEST 2 - Wifi disconnecting and reconnecting, sometimes not even letting me turn it on.

So I just got my headset yesterday and since taking it out of the box I am completely unable to use it in stand alone mode. When I first set it up it was fine, but since updating it when putting in the pin, I keep getting the cooling fan overheating ...

Resolved! Browser and Updates

Browser doesn't open WebVR videos anymore, no pop-up to view video.Browser is stuck in desktop view which prevents videos from playing, when I change to mobile view nothing changes but the video now plays but with only audio.Also is there a way I can...

Resolved! Air link connection problems

My air link sometimes work and sometimes doesn't and idk, why. Basically it doesn't connect to my pc and when it does it says some requirements are missing (idk which ones tough), i tried restarting the router, oculus app, the visor and the pc, switc...