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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Гарнитура Oculus Quest 2 не подключается к приложению Oculus на телефоне

Была проблема с подключением к компьютеру, решил сбросив настройки ПО на шлеме и телефоне. После чего ввел код с гарнитуры в приложение Oculus на телефоне и выдало ошибку "Гарнитура уже связана с аккаунтом Meta Quest". Просьба отвязать гарнитуру от а...

Fognevo by Honored Guest
  • 2690 Views
  • 1 replies
  • 0 kudos

How to set texture format to "R11G11B10"

I have a problem and I hope to get help, I want to set the game package texture format to 'How to set texture format to "R11G11B10"',According to the official documentation, I set 'DefaultDeviceProfiles.ini',The content is as follows[Android DevicePr...

Blade and sorcery nomad is not updating

Hi there! I got on a hour ago learning that blade and sorcery had the U12 update but when I tried updating it it was stuck loading I have spent 30 minutes looking at people having similar issues I tried manually updating it, I have tried resetting th...

My audio

Whenever I put my volume up on the meta quest 2 it automatically goes down by itself

MJG17393 by Honored Guest
  • 430 Views
  • 2 replies
  • 0 kudos

Resolved! Headset failing to connect to PC

I was playing with my Quest 2 via airlink 2 nights ago on my newly built computer. I was playing Skyrim and when I turned everything off the next day I went to log in and I could no longer connect to my Desktop. I am stuck with the blue pair button i...

Can't cancel Meta account deletion

Hello, My son has started the deletion process for his Facebook account, but he has changed his mind within 30 days. He has tried to cancel his account deletion by logging into https://auth.meta.com/ However, when he tries to log in to Meta accounts ...

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Resolved! Refund

I wanted to refund and add on for beat saber but it’s not allowing me to do that. How would I refund the add on for beat saber?

erlae by Honored Guest
  • 629 Views
  • 2 replies
  • 0 kudos

Oculus Link freezing frequently.

This is my first post here, sorry if I’m posting wrong or in the wrong place.Long story short, my friend got a quest 2 last year and handed me down his quest 1. It has worked fine since February of 2021, until January of 2022.So for the last 2 months...

Quest 2 won't connect to the app after factory reset

Sorry, first post I hope this is the right place,My quest 2 is stuck on the "pair headset to mobile app" page of setup after I factory reset it, I've tried disconnecting all my Bluetooth devices on my phone, made sure Bluetooth was on and deleted and...

vaction simultor

the game i just got from vr just stole my money and they took the game back how do i fix this asap

Oculus 2 not charging

I have a oculus that isn’t charging. I had held the power button and `volume button, nothing. Changed blocks and cords again nothing. Block and cords works on a iPad Air fine.

[HELP] Quest PRO im very upset after factory reset

Hello world.. i had problems using my Quest Pro Device. After Factory reset. i cant pass the initial setup when told the CODE for attach to Meta Quest Mobile App. say error, or something wrong. and retry retry, Same Wifi, Updated iOS NothignUpdated A...

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UsagiVRx by Honored Guest
  • 984 Views
  • 5 replies
  • 0 kudos

No audio from Oculus Remote desktop Audio Device

Hi- I am attempting to use the Oculus Remote Desktop Audio Device input on Mac, but it does not register any audio. When I'm in Workrooms, the audio works fine. If I go to Settings->Sound and select the device, I do not see the input levels increase ...

sacarius by Honored Guest
  • 4940 Views
  • 3 replies
  • 1 kudos

Won't boot at All

The oculus 2 had a black screen and then we factory reset it. During an update, the oculus got turned off. Now it won't boot at all. I tried, waiting 24 hours. I tried power and volume down button (for 20 seconds). I tried power on for 20 seconds. No...

maxkai2 by Honored Guest
  • 341 Views
  • 1 replies
  • 0 kudos

Resolved! Air link help

Meta Quest 2 Air Link randomly just stopped working. It detects my PC cause it lets me select “Pair” but when I select Pair it’s just stuck there nothing changes. I’ve restarted all my devices several times. I’ve had this problem for 2 days. I do not...

Unohxna by Explorer
  • 2890 Views
  • 18 replies
  • 1 kudos

Unable to play games

Just recently got my oculus used from a relative. I am unable to play or access any games without making a meta account with the original email that the headset was set up with. I don’t have access to that email and I also don’t have the option to ma...

gepgrace by Honored Guest
  • 338 Views
  • 1 replies
  • 0 kudos

Debug Tool

Please tell me how to initialize the Oculus debug tool

NSmikumo by Honored Guest
  • 482 Views
  • 1 replies
  • 0 kudos

Help! I got a warning about my Meta Quest 2

When I was just playing a game, my Quest 2 was low so I charged it and continued playing while it was charging (I mean by playing on my Quest 2 while it was charging) After 15 seconds, I got an OVERHEATING WARNING I got super scared so I turned it of...

Resolved! Problem solved

UPDATE: I recently contacted a meta quest support agent and my question was answered and I was informed that if the oculus quest two previously had an account or if it was refurbished that neither you or the one you referred would receive referral cr...

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Headset wont charge, no light, seems totally dead

HiMy Quest 2 headset wont charge at all. I have tried multiple chargers and cables, verified with other equipment, and no reaction/no light on side. I have left it charging for two days and am now at a loss.Can anyone point me to something I can try?...

Lens seems to have 2 bright spots-

Can you please help me, when I use Oculus Quest I can always see a bright dot/spot that moves with my head movements. It's like I can see the light bulb in the middle of the cover of the headset. Do you know how I can fix this. this problem started l...

Can't move app build to Store channel

Hi, I'm trying to upload a new build to the store channel of an app listing and I keep getting a very generic error message: MessageGraphQL server responded with error 1675030: Error performing query.Error Code1675030Trace IDDcXFfdv1Op0Any indication...

Resolved! Quest Pro controller tracking in V56 is terrible

Ever since V56 update, the Quest Pro controller tracking has become terrible. Have to restart multiple times just to get it to work, and it keeps losing tracking after a while. Didn't have this issue in V55. Using on Quest 2.Things I've already done:...

Oculus won't charge and no LED light indicator

My Oculus was in the box for a few months and I decided to charge it to play. After plugging it into the wall with the charge it came with, the light indicator didn't turn on and the screen won't stop flashing the logo almost every 6 seconds. It's be...

knottsz by Honored Guest
  • 634 Views
  • 2 replies
  • 0 kudos

Can't move around, and stuck below ground as well

The other day I was trying to show my friend VR, but what is happening is that we can look around in VR but our position is messed up. On top of the position being below and to the left, attempting to move my head in the physical world results in no ...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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