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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
BLACK SCREEN AFTER REBOOT
I am extremely frustrated with this issue… did a reboot per your instructions and now the screen is black and it OBVIOUSLY A HARDWARE/SOFTWARE ISSUE and the only resolve I was given was to purchase another one because mine is out of warranty!!! There...
Meta Account Notification???
Hi allThanks in advance. Recently got a notification to say "Please provide your meta account or your account will be suspended". So I checked the Meta Quest App and when I click on the notification it just makes me sign into.my meta account. I never...
Second Account
I’m trying to set up a second account on a headset that I am the admin account. I log out of the app but still get an error message after entering the code on the meta/device page. Do I have to use a different phone? does it need to have a meta app a...
Oculus PC App
Tried to log into the Oculus PC app and after I click "Continue with Facebook", my browser opens up and I click Continue As, I'm then redirected to a new page with Continue in the Oculus App at the top. My Oculus PC app now says, Unsupported Post Req...
Apps uninstalling themselves
Ever since I got the meta 3 maybe a week ago this has been a concurrent problem. Apps go missing, on both accounts on the meta 3 not all of them but one or two, they are uninstalled. Even when I just played it yesterday now it's Uninstalled. We turn ...
oculus app working but Oculusdash.exe is crashing/Faulting
Faulting application name: OculusDash.exe, version: 0.0.0.0, time stamp: 0x21472c00Faulting module name: OculusDash.exe, version: 0.0.0.0, time stamp: 0x21472c00Exception code: 0xc0000005Fault offset: 0x00000000003a9493Faulting process id: 0x0x858Fau...
Shared Quest 2, password required every time she logs on.
Hi, I have a quest I share with my daughter. Every time she tries to play on it, she's required to use my pin, this is very annoying. The only reason I want a pin is so that she can not log onto MY account. I don't want her able to play VR Chat and I...
Zoom in/out Matterport Virtual Tour
Good evening everyone,I wanted to know if it was possible to use the zoom in/out function in Matterport virtual tours.
Wall charging Q3
Greetings,just purchased the Q3. Great set up. Curious if I can use my 30w wall charger with USB-C to charge the device? I typically use this wall charger to charge my IPad Pro. thank you.
Arizona sunshine 2
How do I get refund on Arizona sunshine 2? I can't find any info.
Bad meta quest 3 microphone quality
Since I got the be meta quest I saw the difference when I was recording gorilla tag on pcvr, I tried to fix it somehow, watched YouTube videos and looked at forums and have no idea why new microphone sounds so bad compared to quest 2
Resolved! Aagards Wrath install
HiI'm getting this message:-You'll have to free space to download Asgard's Wrath to the Oculus library F:\program file(86)\oculus\softwareI have checked this location on my PC and there is nothing installed there. The whole Oculus folder is only 152k...
Resolved! Quest Referral Issues, both in the USA.
I have a Quest 2, and when I try to generate a referral code, I get an error that I am not in a qualified region. (I am in the US.) I have a referral link that I had used for my husband a year ago, when he got his Quest 2, though, so I used that refe...
Quest app forgets Quest 3
Hi, I have a pixel 6 and Quest 3. I was able to pair the Quest 3 with the Quest app on my phone when I made the first configuration. But after about 24 h the app completely forgets my Quest 3 and when I try to pair them again the app finds my Quest 3...
Meta Quest 2 app flag
New PC build and I'm getting "Your computer doesn't meet the updated minimum specifications, which can lead to poor experience in VR." when my computer is above the minimum standards. What I'm running listed below. Please help. TIAProcessor Intel(R) ...
Quest 2 installation issue
I've cleared plenty of space for the game I've unplugged and plugged back in my router and I've reset my head set countless times and no matter what I do games over 400 megabytes will start downloading then when it's almost done it will cancel and I'...
Update/delete review
Can not be able to update review or even deleting it, both on browser or phone app
Game referrals at 10% now
I would love it if Meta specified somewhere what causes the referral discount to decrease from 25% off down to 10% off. We get a message stating the user has reached their 25% referral limit. But which limit is that? I've had people show me that they...
Sound issue even bigger tech 'support' issue
Figured i would post here for a solution and maybe open up a discussion. First the occulus issue. Unless in a game, so all menus and video apps, there is a loud jet fan like hover craft sound that will play out of one speaker at a time and is dependi...
Android settings, user accounts, developer mode and more
We don't really own our headsets and Meta does not make it easy to get a better access either.If you want or need a bit more then first you need the developer options active, otherwise things like sideloading can be a total pain....According to Meta ...
Weird Problem??
I am trying to set up my Meta account for the avatar thing and it’s telling me to enter a 5 digit code, but when I look into my Ocolus, it shows a code like AAAA-AAAA (An example.) What do I do?
Resolved! Unable to upload movies from Mac to Quest 2
I load up Android File Transfer, the Quest file folder shows up, but when I drag and drop a movie into the movie folder after a few seconds of uploading it stops and am error message pops up stating "could not copy file" and then a second message app...
New headset connection to controller
I just received a new warranty replacement meta quest 2 headset. Trying to start setup but it's asking to pull tabs from controllers which they don't have since they are the originals. I can't seem to get past this screen and the controllers won't co...
Calling an audible
Is there a trick to this? Wheel doesn’t turn, pressing the audible flag doesn’t work. Do I have to be in Pro mode?
Why Do I Need a Boundary In Passthrough?
OK this one has me perplexed. I would prefer to always be in passthrough mode unless I enter a VR game. I work in an office and I use the Quest for work. I don't want a boundary - I'm in passthrough mode - I don't need one in passthrough mode. If I t...
HELP!! Quest 2 black screen
UPDATE: Now my whole headset is COMPLETELY black screen. Attempted many times with hard reboot and factory reset, which didn't work at all...So to describe my issue, I've looked through Reddit posts, YouTube videos, and many articles to resolve the b...
Resolved! Raw data and quest platforms
HiThis game is on my 'wish list' in the oculus app ( waiting for version that fits quest 2 - without using air link and a gaming computer). A few days ago, I noticed that under "Platforms", instead of 'Rift s' which was written before, now it says 'm...
Left controller will not stay connected
My left controller will not stay connected. It's only a few months old so I shouldn't be having issues already. I have tried everything.I have changed batteries, left batteries out for several hours, rebooted headset, unpaired and repaired controller...
My game blades and sorcery isn't loading
I've tried Uninstall and reinstalling the game, Loging out and back in to my account on the mobile app, and Restarting my oculus
Resolved! Quest Link /Air link desktop doesn't show 2nd monitor
Quest 3, I have dual monitor setup. I can open monitor 1 and it floats in front of me in the virtual space.If I open monitor 2, it shows and hides, basically flashing between the monitor and a black screen. When my mouse is on monitor one then monito...
