Can't click on anything in supernatural

my left controller

My left controller is glitched it keeps moving to the right it doesn't get stuck it just moves to the right i do not know what to do with it and i wanted to ask is there a fix or i should buy a new controller thank you

Nvidia GeForce GTX 1650

Hi there. Can you tell me if this is still an unsupported graphics card and if there are plans to support it in the future? Could you also tell me why it's not supported, when there are cards with lower spec' that are? Thankyou.

Account Issue

When I purchased the Oculus for my son I created an Oculus account using the Oculus app. Note we have not used the Oculus or logged into the app in quite some time. Today I tried to login to the Oculus app and it said my account was not recognized. I...

Can’t connect with air-link.

Whenever I try to connect my pc with air-link it just says searching for pc.

This needs to be addressed

Why am I not receiving emails to change my “pin” when I never even see one up? Please tell me what to do so my son can actually play his birthday gift.

Down loading bone labs

I resently bought bone labs but every time I try to download it the download fails nothings worked deleting games to free it extra space even though I have over 90GBs trying a different internet connection I’ve tried restarting my headset even factor...

I can’t log back into my original meta account

So awhile ago I enabled 2fa and had the app on my old phone, that phone ended up breaking and now I have a new one at the time I didn’t really care about the codes because I was already logged in on my oculus but now I need them, it says I have to lo...

Unable to select person to send gift to in the quest app

When I click the gift button I am prompt to put in a user's name or email. When I put in an email it just spends nothing comes up.

Dance Central VR Network offline

I know I'm not the first one to mention it and I'm sure that I won't be the last."Dance Central" would be an absolut amazing game. It is really fun to play and beautiful to look at. But it's unacceptable, that most features aren't usable. The game wo...

Unable to log into account on headset

Im trying to log in but it shows the email or password is wrong in the pc software and i phone app i did reset the password re installed the software Tried with Facebook id @MetaQuestSupport

Can’t pair a headset i but off my brother to my new account I set up on the app

I’ve tried pairing my sons ocuols 2 with the meta app. We bought the unit from my brother an I started a new account on the app. When I try to pair the headset it says to enter a 5 digit code on the screen. It never gives me a code. What do I do plea...

Controllers causing tension and agitation

I have been experiencing problems with the controllers since yesterday yet today they have become worseI cannot even control this thing the controller markers are going all over the place is there any way to re-pair the controllers?It seems like some...

I purchased a Quest + but the games did not show up on my secondary account. I have 2 Quest 2s.

I have 2 headsets with my primary name. On one I have 2 secondary names. When I purchased the subscription on my primary headset (the one without any secondary names) the games showed up on the other headset (since it also has the primary count name)...

bluetooth not connecting

Hi, I was having a problem with my quest not working so I done a Factory reset. Now it won't connect to the app at all. I'm uninstalled the app, Factory reset it again still nothing. I've used an older version of the app still nothing. I'm out of Ide...

Shipping?

Well I order a right hand quest 2 controller but it say it doesn't ship to new mexico is that true

Cant login on to my oculus account on computer

I can login in to my oculus account on the app on my phone but when I try to login in on the app on my computer it says “ wrong password or email address”. I have changed my password and it still doesn’t work, i even tried to delete it and reinstall ...

Quest 2 Link suddenly stuttering, lagging, and glitching

Hey all, so ive had my quest 2 for more than a year now, got it sent in and refurbished or whatever a couple months ago to oculus because my usb port wasnt working with link, everything was going fine but today i tried booting up wired link and now i...

Quest 2 pairing issues.

Hi has anyone else ran into an issue where their headset randomly unpairs itself from their phone app and then doesn’t re-pair? I just tried getting on and I share remote at the moment because my right remote randomly stopped working (whole other iss...

I cannot connect to my Oculus account and can’t play my games

I used Facebook account that is connected to my oculus account to create a Meta account because I wanted to get my games back. But now I can’t log in on the oculus app and therefore can’t connect to my Oculus Quest. I want help to get my account back...

Why won’t this Wi-Fi sign go away?

New update causing air link issue

Every 20 minutes or so of using air link, my latency jumps from around 10ms to 60-130ms. The screen also stretches around the edges and then mirrors itself behind me. This happens every time and I have to turn off the headset and that hardly works, o...

Account

My hubby (redact)has passed away, June 13th, I’m his wife Ellie, I’m not sure what this account is! And I need to change the payment type. Is this for my sons Oculus?

Cancel account deletion

I need to cancel the deletion of another account I have but I can't log back in to delete it

Oculus Rift and Windows in HDR Mode

I've found that when I try to use my Oculus Rift when I have my PC in HDR mode, I just get a black screen. I can solve this by going into settings and turning HDR mode off and then launching the rift, then turning it back on when I'm done, but that's...