Quest Pro struggling with wireless VR over same network as Quest 2

I've been using my Quest 2 for the last two years on Wireless PCVR with no issues whatsoever via Virtual Desktop. My router is connected to the headset, my PC and nothing else; it offers a 5ghz connection and the image is always very clear and respon...

Metaquest 3 link cable to PC port issue

I purchase the link cable which is USB-C to USB-C. I have a USB-C port on my desktop and it is USB3.1In the user interface it stated I should use a USB 3.0 port. So is it better to get a USB-C to standard USB 3.0 ?

Quest 3 battery won't charge with direct link

As previously stated by many, the Quest 3 apparently can`t charge while using the direct link cable supplied by Meta for THEIR product. Not only that, controller battery life is horrendous. I use VR for my flight simulators and only use my right cont...

quest link disconnects after about 5 minutes from the Pc (meta quest 3)

Hello there!As the Title says, I´m having issues with the meta quest 3 which disconnects from my pc after about 5 minutes when playing beatsaber. i haven´t tried any other game, because this my go-to vr game. I tried it with another Meta Quest 3 from...

Gift card wrong account

How do I switch the gift card account I accidentally put it on the wrong account

Oculus link disconnects randomly, launches with no audio, or infinitely loads.

Apologies for the weird formatting, just trying to make this as legible as possible.For a long period of time I was simply dealing with these issues, mainly because it happened once in a blue moon. Lately, its been impossible to even view my desktop....

How to contact Oculus

I'm pretty much posting here as a last hope. It seems I've been ignored the entire time. I recently bought the Oculus Quest 2 along with the Carrying Case. I got the Oculus Quest 2 and everything is fine with it but I have yet to get the Carrying Cas...

Just purchased meta quest 3

Having just purchased my 1st VR headset being the meta quest 3 was really excited today but found myself in the dark about the whole set up,eventually I've got there but found the whole experience frustrating tbh,had to google loads of stuff just to ...

Meta quest 2 issues- not fully loading

I have an oculus quest 2 and the browser, app library, and shop just load and won't ever finish loading, I have tried to update and it still does the same thing. Can someone help?

Question about quest 2 and 3 store

Hey!I want to upgrade my meta quest 2 to quest 3. I have beat saber on my quest 2 so I was wondering do I have to buy beat saber again on quest 3?thanks in advance.

Laptop app empty

I am trying to view my games on my laptop in the library, however it is showing as empty? It is not giving me an option to sync. I am logged in and not sure why it is not working. I have downloaded the app on my mobile and that works and I can see th...

Your Credit will be available in 0 days.

I'll start with stating this has been an extremely frustrating ordeal. I'm sitting on 85+ referrals and after reaching out to support and even providing screenshots they've either kicked me off chat or just stop responding. I have dozens and dozens o...

$50 credit with purchase

Purchased the Quest 2 yesterday with the $50 store credit promotion. I see some great discounts available now on the Meta game store and would like to buy them now using that credit. If I wait till the headset arrives, the deals will be expired. Can ...

Monetize

How can you get Monetized? To have kudos in your world? 

Gift card is only 16 digits

I got a gift card today and when I entered it it was only 16 digits, I don’t know if this is a bug or something but if anyone knows what to do please tell me

Gift Card is only a 16 digit code not 25

Dears,I purchased a gift car "meta quest gift card". after the purchase I received my activation code which consisted on solely 16 digits I tried using it but the app tells me the gc is 25 digits long??? Please Help.Thank you in advance.BR,Michael

Device not charging

Hi, my oculus quest 2 will not hold a charge.

Can’t subscribe to meta quest + service.

Hi just recently got my quest 3 but I can’t redeem the 6 month free trial of meta Quest +. Going to settings on my app and getting to the right page is fine. It’s only when I tap on “start 1 month trail”, it takes me to a blank page that says “unable...

Tracking and controller problems

I’ve had my occulas for a year and a half and I’ve looked up evrey posible way for my occulas to stop saying “tracking lost” and my controllers vibrating each 3 seconds and I’m a little pressed

Severe bullying

Hi ! My son and his friend keep getting followed and bullied by another kid.how can we block this kid with his Gorilla Tag user name? We do not know his meta account.

Pro controllers tracking ruined again. Meta incompetence must end.

Since v57 and now even worse on v59 my pro controllers just freeze in the middle of the gameplay for a random amount of time. Often enough that it's unplayable. It's random. It can be good for 15 or 40 minutes and then be unplayable. Or be unplayable...

Ridiculous tracking lost problem on oculus quest 2

So my son has a oculus quest 2 that he can't even play on because as soon as you turn it on it just says tracking lost then reboots over and over and over and over again and again till you turn it back off. I have managed to restart it, didn't help a...

Can't download a game that I bought

I recently bought a new game using oculus phone app, but I can't see it on my oculus quest 2 library so I can't download it

Issue with Golf+

I was so looking forward to Golf+ new tournament play, now I can't play at all. 

Controller pairing screen

To be honest I've never seen a more frustrating machine on this earth...It's like you made it to stress the hell out of the users.Like ffs what happened to user friendlyness. I couldn't add an account had to factory reset and now I can't go past the ...

Pc quest error

I installed yesterday TwD on my pc and now when i want it to launch it says Entitlement is not currently valid (1971032)

Oculus setup not working

Whenever i run the oculus setup it says something around the lines of "looks like we can't reach the oculus server please check your connection" I've done everything i could find like disabling my firewall and running the bypass hotfix check in the c...

My meta quest pro controllers have a thumb tracking issue

When using my meta quest pro controllers on my quest 2 i noticed that my controllers would not track where my thumb is correctly. This happens when i take my thumb off the controller, it would track is as the thumb is at the empty part(where there is...

how to i fix my meta quest 3 charging dock