Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I sent my oculus referral code to my friend and he accepted my refferal invitation. After sometime he activated his new oculus quest 2 but we both have not received any credit yet. Can anyone please tell me what can be the reason ? Oculus rfferal was...
Hello i just got my quest 2 in and tried to click on the referral code my friend sended me but it kept redirecting me to the explore page is there any possible way i can get the 30 euro credits on my oculus account?
I just referred my second friend to get a quest. She went out and bought one. Started the referral process. She accepted it. My app told me she accepted. Continued with the activation. Now there is nothing. It doesn’t show her as accepted or anything...
I am told to go to meta.com/setup. I do.It asks if I want to set up with Facebook or Oculus account. I select Oculus account.It asks me to sign in. I try. It says wrong email or password.I reset the password using the forgot password link. It says "T...
Was setting up new Quest 2 after my sons old one wouldn’t pair with mobile app & now I just bought a Brand New Meta Quest 2, the 2nd in less than a year & now the New Quest 2 will not pair however … setup was done on my phone for my son & I “noticed”...
I have an older email account that was on Charter. Charter email is no longer around and I need to have access to the games I purchased. I opened a ticket with no response. This forced update has let me without access and had to create new account. n...
We cant have airbridge On while updating the apps from meta so we need to toggle airbridge and home wifi. BUT every time I connect to airbridge I must enter my password and wait, seemingly for 2 minutes, while it restablishes. Is there any way to spe...
I was referred by one of my friends I got the $30 when I first referred but I haven’t got any since and my friend has got his.
So i just got a quest 2 for Christmas, and I have been having issues the entire time I've had it with air link, I can connect to my laptop but when I connect and hit launch, it takes me to a black screen where i see my guardian, no hands, no controll...
How can we pair this?the directions haven’t worked and we’ve tried them 6x.
My husband is managing my son's account through parental supervision. He shared a link with me and I thought we were supervisory to my son on a family account. I claimed the redemption code on my account but realized it needed to be in my husband's t...
My son broke the right controller using a golf accessory and we have reordered a replacement. Is there a way to get out of the golf game and back to the main menu since we don’t have a working right controller?
When I try to connect the oculus to the app it's saying headset not found ND to go to help center
Having trouble pairing phone to Oculus
brand new out of the box just opened it up yesterday for the kids for Christmas and there is blurriness on the lens and it looks like it’s on the inside
Hello, I have tried everything and the headset will not pair. I am new to this whole experience and I need assistance. I would like to speak with someone. My partner even set up a meta account and tried to pair and it tried until we stopped it from t...
just got a quest 2 and did the setup didn’t work when I tried on my phone or my dads phone to connect to the app. So we tried the pc and it worked now I have connected the app with the quest! But the vr is still in the pairing screen and still saying...
New user trying to get up and running and could use some help. Anytime I try to launch something I get the following error message:”Something went wrong when launching Beat Saber on your headset. Please try again.” I have verified both the phone and ...
I received an email with my promo code but am unable to buy Retribution with the code. I am using my credit card and the game is not on sale and already released. I am confused as to why it is not working.
I got a Q2 for Christmas and when I set up my account I skipped the pattern option, now though when I try to go back into my account it tells me that I need to put a security pattern even though I don't have one. So I'm locked out of my account. This...
I needed to change something and I accidentally pressed delete
I turned on my oculus quest 2 headset after several months and it asks me to type a code on my computer to update the connection on their new metaquest page, which I did (twice), it tells me that the connection is made but when I turn on my headphone...
Meta oculus 2 controller pointer stopped working in videos. Pointer works fine until I go into a 3D video then it defaults to a point where my mask is pointed so I have to look right at something and use the trigger. Rather than using the controller ...
i have a facebook account that was hacked and disabled and i didn't find any help or solution in facebook help center even if i tried to request a review the bot said that my request is declined. if there is any help or a way to contact a humen suppo...
We cannot pair the Oculus Quest 2 headset with my mobile, I’ve tried everything suggested, spent hours trying and reading support suggestions, nothing works. We bought the headset in Jan 2021 and it has worked fine since then until a few weeks ago wh...
I'd like to change my username, but it is making me wait 6 months. My daughter changed it without my permission and I can't change it back.
This has just started happening. I've just had an update on the PC Oculus app. Anyone else seeing this issue? Any ideas? Oculus app version 46.0.0.215.0 (46.0.0.215.0)
Hi all,I'm currently experiencing poor performance with my Oculus Quest 2 on a MSI Ge76-UG gaming laptop, and I can confirm that every VR game I tried was using the 3070 laptop GPU and not the one from Intel.Before this I had a desktop PC with a gtx ...
I am trying to "buy for a friend" 2 VR apps, the Room VR and Rush. Each time I click on "buy for a friend" it hangs for a few minutes and then takes me back to the same screen. Why is this happening? Is your site down, and if so, when will it be back...
I purchased two MetaQuest2 VR headsets for my kids for Christmas. I have tried setting up the Meta app however it continues to ask for a 6-digit confirmation code that was sent to my email for verification however an email is never received. I have r...
