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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 2848 Views
  • 69 replies
  • 4 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

New Pc

Hey is a AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx able to run a rift S im curious cause i have a new one and i need to know

Resolved! Redeem referral

My grandson got the referal I sent him and mine is there also. He bought a game with his no problem but I for some reason cannot. I clicked the redeem and it says $30 credit but doesn't show when I click to purchase a game. I tried buying a game at d...

Trouble with account and games

So my oculus quest 2 has been giving me problems lately and it’s starting to bother me, It doesn’t load my profile and all my games are unplayable. I used to fix it by just casting my oculus to my phone and that would bring everything back but now it...

Icey_Z by Honored Guest
  • 244 Views
  • 1 replies
  • 0 kudos

Not loading

Usually it would show my profile picture next to the time on the home screen, but now it doesn't. I also click on profile and it says unable to load please try again later. Another problem I'm having is when I click people to see my friends, it doesn...

Home no longer working

Hello so out of no where home does not work. it starts then back to library. Now what I have tried is read what others said to do here the (solutions) by the mod's. I also tried deleting everything then reset and still no home works. All other apps w...

Anker Activating My Headset While It Is Docked

I have noticed recently that I can place my headset in the docking station and get the steady orange light, come back later on to see the green fully charged light on. When I get up the next day and look, the headset has activated itself and the ligh...

Logged out

I can see apps and games but When I try to play it kicks me out and then when I look at my icon it is a guest not my account

Connect to PC - Don't Show This Box Again

Hi,I've been connecting my quest 2 to my computer to move files about and every time I did it it asked me to allow or deny before showing up on my pc.I just pressed Don't Show This Box Again, assuming that it would just connect in future but instead ...

Paring issue with mobile device

Hi, We bought an oculus quest 2 device, We cannot able to pair the device and link cable is getting recognized after a minute, after recognized we can able to enter into the link option - Loading black screen. Please kindly provide the solutions. We ...

SamuelXR by Honored Guest
  • 299 Views
  • 1 replies
  • 0 kudos

Official link cable only charges but no PCVR.

Is my link cable defective? Did all the usual troubleshooting, restart device and PC, disconnect/reconnect cables, update drivers/GPU/windows/device manager. Even went as far as creating a developer account. My link cable still doesn't ask me to allo...

i really need help

hello, i hope someone can help me with this. i bought steam games and tried to play them on my quest 2 via oculus link and steam vr. steam vr openss up and when i press to play the game, it opens, show for example rick and morty- next up, then after ...

ohadcal by Honored Guest
  • 137 Views
  • 0 replies
  • 0 kudos

Help

My son was trying to play Rec Room. It told him “you did not have permission to play this game”. He also got a “system ux has stopped working” error. In addition all other apps appear to load then crash/disconnects. Anyone know what’s going on.

Problem loggin facebook in Gear VR 2022!!!!

the message: "Para proteger tu cuenta, el inicio de sesión en Facebook desde navegadores insertados está desactivado. Es posible que puedas continuar si actualizas la app desde la que quieres iniciar sesión y vuelves a intentarlo"  

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Quest 2 will NOT connect to the WIFI at all

I've tried rebooting, factory reset on the Quest, factory reset on my modem, changing passwords, signing in and out of the app on my phone but NOTHING works. It is currently a very expensive paperweight, how do I fix this?

TAJack by Honored Guest
  • 490 Views
  • 1 replies
  • 0 kudos

Quest 2

Hello I'm getting my quest 2 today and want to watch titanic in 3d on it and I also want some apps off my phone onto it like smarter pro as well as many others how can I do this plz thanx sophie ps I've no computer only a Samsung galaxy z fold3 can I...

WiFi Connected But Not Connected

My head unit shows the Wi-Fi is connected and excellent connection. But if I try to download any new games or go to the shop it is saying no internet connection, while I have full bars on my Wi-Fi connection. I can only play games that is downloaded ...

Tommy_VR by Honored Guest
  • 444 Views
  • 3 replies
  • 0 kudos

accountvnot wrking

hi,we have problem with ou accunt cant get accses.can you please advice what to do

KajusVR by Honored Guest
  • 184 Views
  • 2 replies
  • 0 kudos

Will this laptop work?

Hi I have recently purchased a Dell G15 CN55302. It does displayport over usb c and I have had this working but the rift s will not pick up the displayport connection. Is this laptop suitable or have I bought a lemon?

MLewisHHS by Honored Guest
  • 168 Views
  • 1 replies
  • 0 kudos

How do I re-enable the Quest Link popup?

Quest Link works fine, there are no issues with my device, cable or PC. However, I quickly grew irritated with the popup message asking me to enable Link each time I plugged in the cable, so I checked the box that said "don't show this again." Well, ...

Thunk84 by Explorer
  • 13413 Views
  • 23 replies
  • 2 kudos

VR Crashing

I don’t know if this is exactly what to call it but all I know is that when I’m having fun in VR Chat, around the same amount of time which might be like 10-20 mins I’m not completely sure, but VR Chat kicks me out around that time. It won’t kick me ...

hxiress by Honored Guest
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! Device gets hot and leaves burn marks

Hello. I am needing help with my device. I need to know if it is defected. Since we have purchased it in April 2022 we barely are able to use it. It gets super hot, and starts burning our foreheads after about 10m of play leaving with a traceable mar...

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