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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 76 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

facebook account

yous close my facebook accunt where i had my two sons vr sets on and i **bleep** up with my age i need yous to fix this yous have my ID info **bleep** i had to set up another account so my kids can play on their vr and i still can get one of them ont...

Resolved! VR "blackout" issues

So this has been happening to me an awful lot, randomly when playing VR, it suddenly blacks out, but I can still hear the audio, but I cant see anything, and after a few seconds, my VR turns off by itself. I cant fix this issue temporarily unless I d...

Resolved! Quest 3 Facial Interface

The Facial Interface comes with the headset is it covered under warranty or do i have to buy a new one for a replacement

Twd saints and sinners wont start

I got saints and sinners when it first came out, and it has worked fine until now. When I try to launch it, it shows a black screen with the saints and sinners logo with 3 dots underneath it. It stays like this for a few seconds, then I am returned t...

My friends can get free trials but I can't

So when I first got my headset I could get free trials on my quest 2 but now i can't even see any free trials, like my friends where able to get a free trial on "No more rainbows" but I can't.

Resolved! I lost all my games after switching to a Meta Account

So, when I migrated my oculus account to meta, I lost all my games when i look it the "Purchased Items" thing under my Meta account. And I can't get past the 8-letter code thing after switching to Meta because it says it's not linked to the info I us...

Quest 3 USB-C slow data speed

HelloWhen ever I connect my PC or USB sticks or USB SSD to the headset I have low speeds .When i try to watch movies it even stutters and can´t keep up, so its impossible to use.All my cables are high quality (and speed) and my USB devices are also h...

Resolved! Stick Drift quest 2

Hello. My son gave me a quest 2 in January and I’m now experiencing severe stick drift. It keeps moving down and it has hindered my game play. I have tried all of the trouble shooting steps. I think it is still under warranty. Not sure how to navigat...

kimm6075 by Honored Guest
  • 5 replies
  • 0 kudos

Resolved! Where is chromecast feature?

Hello there! I installed the 65 update on Quest 3 for the chromecast function, but it doesn’t have it. How can I return this function?

Kurban135 by Honored Guest
  • 1 replies
  • 0 kudos

Quest 3 Launching Apps

I just got my Quest 3 and the app launcher isn’t working as I’d expect. At first I seemed to only be able to launch games randomly. Most games in the app menu, I’d click them with my controller trigger and they would just make a “bonk” sound and noth...

Controller grip not working

For some reason my quest 2 controller grip doesn’t register that I click it, obviously this is a big issue for any games that require that grip to hold weapons like super hot

jayden002 by Honored Guest
  • 6 replies
  • 0 kudos

Oculus doesn’t want to turn on

I have oculus quest 2 and i haven’t used it for about 4 months now. Today i put it on charge and it has been charging for hours but theres still red light and it wont turn on. The charger is not the problem. I held the power button for 10 second then...

prvc.l by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! Meta Quest 2 headset entitlement failed error

Whenever I try to play my favorite exercise app (Supernatural)on meta Quest 2 I get a entitlement failed error and I'm directed to a website where I receive another error code because the website is not operational.

Anonymous by Not applicable
  • 9 replies
  • 0 kudos

Quest 3 suddenly not charging from battery packs

I've been successfully gaming for long periods of time using things like Nirvana and Bobo battery backups, in addition to my Elite strap w/ battery.But suddenly, my Quest 3 has stopped charging from any and all battery backups, aside from the Elite s...

Resolved! Update Concept

I am hoping someone can provide me with a direct contact to either the developers or creators department of Meta Quest. Because I am the overseer and parental guidance regarding the letter that my daughter wrote providing the summary of the concept, ...

Oculus quest 2 caught fire

My oculus quest 2 almost caught fire last night, I bought it 3 months ago as a Christmas present for my son. The charging port and charger were smoking and melting. I bought the extra protection plan and contacted both the retailer and manufacturer. ...

Spedizione meta quest 2 italia

Salve lunedì 25 sera ho ordinato un quest 2Il quale mi diceva che sarebbe arrivato mer 27. Oggi 27 luglio ancora nessuna informazione a riguardo, solo: "ordine effettuato" ed hanno cambiato la consegna prevista per il 28, non mi hanno ancora addebita...

PCVR games stopped working suddenly with Quest 3

HiI have used succesfully my Quest 3 with my PC (a new gaming PC with Windows 11) via Steamlink and Questlink for about a month. I have played Half life Alyx, Lone Echo 1&2, Star Wars Squadrons (and had a great time!), everything worked fine. Suddenl...

Mindanex by Honored Guest
  • 4 replies
  • 0 kudos

No Man's Sky is always crashing.

I pre-ordered my Quest 3 (512GB) when it released. I always wanted to play No Man's Sky on it. No Man's Sky has been crashing repeatedly on my headset. I have played Asgard's Wrath using Oculus' software and No Man's Sky is working on my PC perfectly...

Meta Quest Pro Controller

Hi my quest pro controllers are not paring and it flashes green, white, and blue i do not know what the reason is for this i do own a quest 2 and its the left controller so please help.

Strange popping noises

I don't know why, but there have been strange popping or Clicking noises from the inside of my oculus device. I don't know if I should be concerned or if this is normal. I had this device for a year now. And I'm getting really concerned because I hav...

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Tips and Tricks: Charging your Meta Quest Headset

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