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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Asgards Wrath 2 - Stuck in a glitch Sahkmets inner sanctum

How do I get help? I've uninstalled and reinstalled with the risk of having to start over but it brought be right back to my glitch. Which is this:My settings are set to do not die I put the sun disc in the Eye of Ra Monument and was trampled by the ...

Kymbro by Honored Guest
  • 125 Views
  • 1 replies
  • 0 kudos

Got Kicked Again, Sigh

Just had another TF2 session where a blatant cheater kept headshotting everyone through walls—then I got vote-kicked for “complaining too much.” Classic. I’m looking for a good VR or doc-style breakdown on this mess. Got anything that covers the whol...

Re: Help Account Facebook and Instagram disabled

Dear instagram/facebook/ support team. "subject: account restore request for @x_s4mar_ll dear instagram team, i am writing to request restoration of my instagram account (@x_s4mar_ll) which was disabled without violating any community guidelines. i h...

samar_13 by Honored Guest
  • 141 Views
  • 1 replies
  • 0 kudos

Unknown instagram linked and disabled Facebook page

Hi There,I have an elderly friend that’s not tech savvy that has had her Facebook account disabled for a linked instagram account that isn’t hers violating rules. The hackers instagram account is hoangngockhue56406lots of precious memories on Faceboo...

Re: Instagram account hacked and disabled

I am very frustrated that we are encouraged to share info , pics etc on platforms such as IG but there is no help when someone hacks in, I now have no info on there. But I am sure its still linked to my facebook as at the bottom of the page it says. ...

Instagram account hacked and disabled

Hi there, Today my Instagram account was hacked where the Gmail and password were changed even though I had my 2FA turned on. I don't know how that happened but I've sent a video selfie identification and so I'm wondering how long this might take and...

shehran.0 by Honored Guest
  • 503 Views
  • 5 replies
  • 0 kudos

Unable to Add Card for Ad Payments – Verification Issue

Hi ,I'm facing an issue while trying to add my card to run ads on Meta. I've already tried two different cards, and my outstanding payment is zero. However, every time I attempt to enter my card details, I get the same error message:"This is taking l...

Quest 2 account getting suspended

So my quest 2 keeps telling me that my account will get suspended April 10th with no reason why it just says that someone under the age of 13 is using this headset and that I need to provide details but every time I click the link to verify my accoun...

Facebook Account

My facebook account was hacked and eventually got suspended. Please restore my fb account. [Mod edit: protecting your privacy, we removed your private information.]

dr.zoom65 by Honored Guest
  • 122 Views
  • 1 replies
  • 1 kudos

Resolved! Connecting to my PC

I really need help with my PC I don't know if I supposed to have a gaming computer or a gaming laptop but I'm using a regular laptop to connect my Oculus and won't connect I'm using a USB type c to connect to my PC but it won't connect

Quest 3 won't turn on

Unbelievable, I bought the grandkids a used, looks like new, Quest 3, 2 days ago. The woman I bought it from said she'd done a factory reset. Yesterday when the kids got home from school, our 12 year old turned it on fully charged, and the logo spins...

DAC59672 by Honored Guest
  • 319 Views
  • 8 replies
  • 0 kudos

Oculus Quest 2 Widows 11 Compatibility Update

Why are so many Windows 11 users being insulted by Meta's making so many EXPENSIVE Games unusable without any sense of urgency? All new PCs come pre-loaded with windows 11 so not only are the lifelong users of the Windows OS being ripped off after pu...

ZedStar by Honored Guest
  • 44234 Views
  • 31 replies
  • 27 kudos

Resolved! No more WiFi connection since PTC V76

I found out why the headset no longer connects to Wi-Fi since v76. It no longer supports the MLO option in Wi-Fi 7. In v74 it worked correctly. Disabling it allows me to reconnect my headset but I lose speed. Please fix this quickly.Multi-Link Operat...

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JP_Fr by Member
  • 237 Views
  • 1 replies
  • 0 kudos

Help with free trial problem

I just bought frenzy vr after doing the free trial but when I try to start it it says to play this game I need to buy the full version. im assuming it thinks I have not bought it and are trying to play the free trial again but I did buy it. Im not su...

PCVR help Quest 2

So when I open the Meta Quest Link app it says that my Computer doesn't reach the minimum requirements for PCVR. Also there is a performance issue and when i checked the requirements it's not on the list of supported GPUs My PC SpecsGraphics Card: RT...

Inquiry About Meta Horizon Creator Account Eligibility

Dear Meta Horizon Support Team,I am interested in creating a Meta Horizon Creator account, but I currently reside in South Korea. I noticed that South Korea is not listed as a supported country for account creation. Since I am over 18 years old, I wo...

Batman arkham graphics bug

Hello, I've recently got the meta quest 3S and I've been playing batman arkham shadow and so far it was going great, but 2 days ago a bug appeared and made the game unplayable, for instance the menu when opening the game after the logo and the 3 dots...

Instagram was hacked

Hello , I need some help recovering my instagram account the person removed all my information but my birthday and added there info , now I can’t get into my account . Can I get a contact to speak to someone please .

kati124 by Honored Guest
  • 108 Views
  • 1 replies
  • 0 kudos

I can't play with my friends

I have a problem, I can't invite my friends to experiences like "animal company" to play with me, when I start the game and press the goal button on the right control it sends me to the typical home screen with the game open where the "leave" and "in...

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AXRG by Honored Guest
  • 158 Views
  • 2 replies
  • 0 kudos

2 Quest 3 purchases, both do not work

I sold my quest 2 and bought a quest 3. I have multiple games on my account, spending hundreds of dollars on games. The new headset loaded up normally, downloaded new update and downloaded games just fine. Only a few games work, most do not and got s...

Bone lab save reset itself

So, I booted up bonelab to have some fun in the sandbox, and mess around but when loaded in and try to continue playing I notice there was no continue, but only start a new game. I don't know what to do about it and there's no save file or anything I...

Hiyaaa by Honored Guest
  • 12429 Views
  • 37 replies
  • 2 kudos

المرجوا من الجميع المساعدة

"المرجو المساعدة العاجلة! اسمي: LAHOUIR MOHAMMED حسابي على فيسبوك تم قفله بدون سبب واضح. كما أن حسابي على الانستجرام تم تغييره إلى esarah_drube3365، وهو حساب غير معروف لي. أنا متأكد أن شخصًا ما قد خدعني واخترق حسابي. أرجو منكم المساعدة في استعادة حسا...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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