This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Featured Posts

Forum Posts

Start a conversation

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

v57 Quest 2 Controller Tracking Issue

Hi there. Since updating to v57 my controllers have not been tracking properly. First off the left controller was unpaired for some reason and the right one was going to 3DOF mode every 30 seconds or so. So I unpaired both and repaired, then it was s...

Meta Quest 2 Not getting past the pairing Screen

I just got a Meta Quest 2 256 GB model.I go to the meta app and it sees the headset and pairs the headset automatically.I put on the headset and the screen shows the controllers with the pairing code, instructing me to pair the device.I have factory ...

No.9357 by • Honored Guest
  • 785 Views
  • 5 replies
  • 1 kudos

Resolved! Controller

Hi oculusi have bought the oculus quest 1 bit the controller is not working what should i do?

Resolved! USB Link Cable not connecting to PC

Help Please - Yesterday my Quest 2 on boot up suddenly stopped connecting to my PC. Has been working great for the last 12 months without a problemMetaQuest Link cable (the posh one) and Quest 2 are working as expected when I swap them over to anothe...

Controller LED light won't go off

I noticed a few days ago my right controller LED light remains lit. The controller worked so I didn't think it was an issue. However, today I notice that it is on 24/7 and has drained the battery. Anyone know how I can fix this issue? I unpaired and ...

Alyeska66 by • Honored Guest
  • 3516 Views
  • 6 replies
  • 0 kudos

Resolved! Multiplayer crossplay, and game transfer

I am thinking about buying a quest 3 but two questions came up. The first one is if all of my friends has a quest 2 but I have a quest 3 will I be able to use meta party with them. My next question is if I buy a quest 3 but already have a quest 2 wil...

MacBook air m1

I can't connect MacBook m1 to oculus quest 2 for sent video. I was trying with cable, but it is impossible. I have an android file transfer. Also, I connected my phone; It was working. My mac could send video., I used native cable. However, my laptop...

Meta Quest 2 Microphone static

I recently purchased a new Meta Quest 2, and my microphone does nothing but produce very loud static when I speak in a public lobby. I have checked my PC settings, and they have the correct input/output settings to use the Quest as the default device...

Locked out oculas

Originally, my right controller wasn’t working so I tried to factory reset it to re-connect the controller, and when I did, it basically locked me out because when I go to sign in to my oculus account, it says that the oculus is already connected to ...

Resolved! Roblox Unavailable

@ Recently got an Oculus Quest 2, tried downloading roblox on the mobile app and oculus vr store by going to applab and it still says it’s Unavailable can anyone help me with thisI

IMG_1089.jpeg
Mvk22 by • Honored Guest
  • 1502 Views
  • 2 replies
  • 0 kudos

VR not connecting to PC

i've tried every solution even installed a USBC port and using A high speed USBC cable OCT 2 detects it as USB2 and hasn't connected to pc, which was the whole purpose of my VR was to play VR games on steam because Facebook marketplace is trash. meta...

How to get refund for supernatural subscription?

Looks like this is a common occurrence, but supernatural charged me an insane amount of money for an unwanted subscription that my 8 year old signed up for. I received no email notification that this would occur. When attempting to refund it it just ...

Almacenamiento compartido - shared storage

Hola. Tengo un visor de realidad virtual Oculus Quest 2, pero cuando lo conecto a mi PC no me sale en éste un Explorador de archivos con una unidad llamada "Almacenamiento compartido" para poder acceder al sistema de almacenamiento de mis Oculus Ques...

RiftS not working after OS New Installation

Hello, i have a Oculus rifts since 2019. 3 months ago i upgraded my win10 pc to win11. everything was working. i made a fresh install this week and now i can not get the rift to run. when i put on my vr headset, the oculus application starts, i see 2...

Reboot loop

Even if powered down with the button the Oculus quest 2 continuously restarts shows the error "Oculus core mobile services keep stopping" and then restarting again. You can't click anything before it crashes again, I've tried clicking app info but it...

Resolved! Headset

PLEASE HELP MEIm new with electronics and im terriable at it. I just bought a used Meta Quest 2 and the person wiped it clean.... Literly, everything. So i set it up and pair it with my Samsung A54 5G. Great, i downlload some games, do this and that ...

DeaDlee69 by • Honored Guest
  • 856 Views
  • 4 replies
  • 1 kudos

Resolved! Facebook Messenger

My child can see new messages through the Oculus headset. Is there any way to turn FB Messenger off on the Oculus?

Grnize4 by • Honored Guest
  • 3465 Views
  • 13 replies
  • 2 kudos

Thumbstick on left controller goes insane

So I have had my VR (Oculus Quest 2) for awhile now and recently I have been experiencing some issues with the Left thumbstick where when I play it just goes everywhere to the point I cant do anything but spin in game and I have tried to calibrate it...

TippyMan8 by • Honored Guest
  • 2624 Views
  • 4 replies
  • 0 kudos

Available ports USB3.2 (red)

Hi All, I'm sorry for such a reapeated question about cables but, I'm no tech and I need a little help with ports and info about the cable plase. I've ordered the Quest 3 and read that If I want to use non library games I need a quest link cable. lon...

Anonymous by • Not applicable
  • 1436 Views
  • 5 replies
  • 0 kudos

Is quest 3 work in india

if i import meta quest 3 from other country to Bharat then is it work it here or not and is there any other way to order in bharat

Controller issues

My Left controller isn't working. I removed the battery for a few minutes, still doesn't work. In the app it showed that the battery for the left was at 90%. So I tried unpairing and now I can't pair it up. I did a factory reset, controller still doe...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Top Kudoed Authors
View all
Labels