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Forum Posts

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 90 replies
  • 20 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Home orientation is no longer the same

Oculus home used to start in the same orientation every time, allowing me to place virtual furniture where my real furniture was, so I could see an approximation of my apartment in VR and e.g. put my controllers or headset down on a table that matche...

Can't get past sensor check.

Hello all, I'm not much of a forum person but this problem is starting to get old. My Rift S arrived today, and to the best of my abilities, I haven't been able to get past the sensor check. I've updated my oculus firmware, reinstalled my oculus app,...

SLIGHTLY HEROES

the dev's at hatrabbit are waiting for the green light from you lot at oculus .. so put your cookies down and press the go button for SLIGHTLY HEROES to be realized on quest

Anonymous by Not applicable
  • 54 Views
  • 0 replies
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create multiple accounts

i bought 2 oculus quest. into my oculus account , i want to have 2 account one each quest glasses, but cannot. i don´t understand, because, ¿do i need 5 mobile if i want 5 glasses?. i cannot change account.

Sound volume significantly lower than it used to be

I used to keep my rift volume at around 10-30% depending on content, 30% usually being uncomfortably loud. Now I find myself regularly bumping it to 100% wishing it would go higher, I could easily see myself needing 150-200%. I believe this happened ...

Rift S pixel flashing

Hello, Hope someone can help me. I purchased 2 Rift S's today from Best Buy. I was having an issue with both having flashing pixels. Returned both original headsets and got 2 replacement. Those are also having the same issues (on 2 different computer...

INTEL NUC skull canyon >> RiftS DP>>HDMI

Hi all, has any one had experience with Rift S and an intel NUC, spec wise it looks like it could fit the bill, but i am concerned the not having native DP ports could be an issue, seem kind of silly to use USBC hub to add DP ports. any one with expe...

How to get the free apps, delivered with Oculus Ruft S?

Today I set up my new Oculus Rift S, and according to an employee at "Saturn", six free apps should been included, for example "Beat Saber".During the installation and confuguration of the Oculus Rift S with the official Oculus program, there was a b...

JoHo20 by Level 2
  • 148 Views
  • 6 replies
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My Credit/Debit Cards Are Blocked By Oculus

I just tried to order an Oculus Quest and My Card was declined: There was an error processing your request..."I did this outside of any Oculus software linked to the CV1, witch is what I have currently. 3 debit cards and two credit cards do not work....

Pablito by Level 7
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Chromatic aberration Rift S

Hi like many here I received my new Rift S on Tuesday this week, I am not sure if my headset is faulty. but my headset has severe Chromatic Aberration, never had this in my CV1, but it is almost making it unusable, looking in the sweet spot picture q...

"Jerk" problem with 3 sensor tracking

[Firstly: I'm already in direct contact with a supporter, but since my tolerance for supporters going through huge check-lists of standard suggestions is very low, I decided to try my luck here as well since others might have had this exact tracking ...

Elgsdyr by Level 2
  • 405 Views
  • 1 replies
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Headset Cable extension issues

Hello,I've been trying to extend my rift headset cables to play in my new playspace but I've had some issues. I'm using monoprice highspeed hdmi extensions, I have a 6ft and a 10ft, and I have an amazon basics 10ft usb 3.0 extender. With the 10ft I e...

New update had to repair

New update had a problem told me to run repair now it downloaded 7.05GB and all my games are gone thats not a repair thats a complete wipe WTF

The Sensors Dont Work

So Ive been trying to set up my oculus rift s for the past couple days but i cant get past the part where it checks the headset trackers. Ive already put in a support ticket to oculus but i havent heard back from them. Does anyone know what might cau...

Black Screen...everytime

In order to get the Rift S working on my rig, it seems I have to run the driver install in the support folder...every time I want to use the headset. It is getting annoying. Before running the driver installation, I am able to hear audio, but I see n...

Black screen during setup

I get a black screen during the setup process, I have installed several times but no change, I have tried a dvi to hdmi adapter and 2 DP to hdmi adapters both passive and active with no change. The LED light in the headset is white and hdmi and usb's...

Left touch controller broken? (oculus touch)

Hi, Okay i think i know what my issue is, it's the left controller.Last time i played vr i dropped my left touch controller and it kinda became laggy and now i think it died.In the video below (twitter link) , the first controller you hear is the rig...

Anonymous by Not applicable
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I know what Bug crashes the Rift S. Black Screen Issue found!

I try alot of things and finaly i find the Bug what crashes the Rift S to a Black Screen.You can reproduce the crash Bug very easy.1. Download Bigscreen2. Open a Room (Big Cinema)3. Let a Friend join you.4. Sit near your Friend and clap the Hands wit...

Anonymous by Not applicable
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Oculus apps taking way to long to open

Ever since the most recent update to the oculus software games and apps have been taking upwards to 20 minutes to start then when I close the app the oculus rift freezes and I have to restart oculus service. Is anybody else having this issue? If so d...

Oculus app not Launching Properly

Not that I have the VR Headset right now, would just like to get everything ready by the time it arrives. I open the OculusApp and it does not really launch.. I've Done 2 Full Re installations already and didn't fix it..

Red dots on oculus display

All of a sudden i’m seeing 2 red dots one in each eye. They’re semi transparent and they show red on white areas but on darker areas you can see a bit more darker colour instead of the red colour. Why is that? What might be causing it?

Huge problem with Oculus touch

Hi,I've decided to play VR for a little bit and then when i took my touch controllers they were both "off" in the Oculus menu, i've put in new batteries, took them out, and put new ones. Nothing is working, i've updated my drivers and plugged everyth...

Anonymous by Not applicable
  • 248 Views
  • 7 replies
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Elite Dangerous - No peripherals work

I cant get it to work with Elite Dangerous - when I load the game there is no keyboard, mouse or HOTAS in game - Tried starting from SteamVR, Tried using Oculus Home (I did not yet try the Oculus Home key.) Also made sure the ED window had focus and ...

AVacc by Level 2
  • 700 Views
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Turn Off Button?

So I got my Oculus RIft S up and working now, but I want to know if there is a way to turn off the Oculus Rift S when I'm not using it.

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