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Quest 2 randomly turns itself off
My quest 2 just randomly turns off by itself with a slight click noise. (not the power button) I would understand if it was dead but it's not and honestly it's quite frustrating.
Meta Quest App error messages when adding payment method
I keep getting these error messages when I tried to add credit card or paypal payment method in the Meta Quest app.Error Message when adding Paypal:Account IssueWe couldn't complete the transaction with this account. Please try again with a different...
Lost my email and accidentally did it during factory reset
I wanted to say for the past month I haven’t been able to play with any games that I’ve played for. The email “ritznjif” or “ritznjif2011” is a 2nd part of the vr with another account being an admin, I use both accounts and I can’t switch to the unad...
PC Meta App - Rift vs Quest 2 Libraries
I have a Quest 2 (hoping Santa brings me a 3). When I first got it I used my link cable and purchased several games (Stormland, Asgard's Wrath, etc) that were only available in the Rift store. I also purchased a bunch of SteamVR games which show up i...
One email address but multiple meta accounts on multiple glasses?
I belong to a scientific institution that uses VR glasses for their research. I have 40+ glasses and want to have a separate account for each pair of glasses. Unfortunately I have the problem that I can't generate enough Gmail addresses because Googl...
Quest pro v59 pcvr unplayable
I did the mistake to turn on the WiFi on the headset and get updated to v59 and become useless again.Meta please fix the issue.Can't believe I have useless £1000 brick.
Cant refund a game
I recently bought Golf+ on my oculus quest 2 and i wanted to refund it but when i tried to refund it it said that the refund is not available and that i have played more than 2hrs or had the game for over 14days even tho i only got the game today and...
After 14 days no spp credits have been deposited
It's been 15 days since my initial referral was used and I have more due today yet I don't see any app credits deposited in my account. What's going on?Some of my due credits have 0 days to be deposited listed on them. Esta the point of the countdown...
Need to get a hold of an agent for my Brother to purchase Assassins Creed Nexus on Quest 3!
Topic says all, I either need someone to call me asap or get help. We tried. I made contact information so hoping someone can help us. It wont let my brother add his debit card and it wont let him purchase the game saying it's a Security problem, etc...
Oculus Quest 2 Cuts Out Laptop's Internet
Hi,The laptop is connected to the modem via ethernet cable. Quest 2 is connected to the modem with 5ghz.When I launch the laptop via Oculust air link, the connection is disconnected after working smoothly for a while. In fact, at this moment, the lap...
My game is gone after I requested a refund!!
I bought a game (NFL PRO ERA II) and decided I wasn’t liking it so I requested a refund. Later I saw that the refund was not approved which I didn’t mind, I just went to bed. I woke up the next morning and the game was gone and out of my library. Ple...
Rift S just stop working when open Steam VR and some games
After I formatted my PC, my Rift S stopped working as it should. The screen starts to flash and goes black after starting Steam VR, any session in Automobilista 2 (in the menu it works normally) and when starting F1 22 in VR. These are some occasions...
Quest 3 headset losing tracking and restarting
Hello. I have an issue and not sure if it’s hardware or a bug. my quest 3 with pro controllers loses tracking and restarts after 30 minutes to a hour. I suspect it’s when it gets warm. first time it happened was in les mills when tracking started goi...
Garbage..... will not go past "Device setup complete"
Done everything here and will be returning this to Amazon, spent hours doing all of the tips, you don't pay me enough to spend hours correcting your programming mistakes.
Free elite strap with Meta quest 2
Hello,I bought a Meta Quest 2 and by the online store was a note,that you get a Elite strap for free. Where can I get the strap? I bought the Quest 27 of November 2023.
My headsets display stopped working
My headsets display suddenly stopped working and I have no idea what to do and who to turn to I hear sound and the controllers react to when i pass over a button or something but the screen is just black and in the right eye shows a flashing white ev...
Referral not received
Hey!I followed a friends new device activation referral link, and logged into my Meta account.About 45 minutes later I then activated my new (and first) Quest 3 and linked it to my Oculus app. I have not received my £23 referral store credit. I under...
Can’t copy device referral link
There is no copy link button when I go to the device referral tab. I can only share it through Messenger but my friend doesn’t get the link.
My vr headset wont-won't charge
For some reasons my vr head set won’t work like, I charge it for 2 days straight and it won’t turn on, but I see the orange light is on. To be specific I charge my vr head set with a Nintendo charger because it’s long and I could still play then. But...
Purchased game using 40% charged twice
I purchased beat saber last night as I had 15minutes to use £4 credit left over or I'd have lost it, but also added the code to get 40% it said I would pay a total of £7.98, however my credit card shows double! How do you sort out billing issues as i...
Connecting with my teenage son in games on quest2 & 3
I've recently upgraded from rift S to quest 3 and bought my son a quest 2. We have been excited to play in vr together. And was hopeful that it would be way less painful than it has been for me to connect with my friends between rift and quest. After...
Meta Quest 3 games
Ordered Beat Saber and Onward at same time as Quest 3. Neither available to download to device that’s been delivered (only as paid installs).
List of issues with the Oculus Quest 2
Hi to all,Owner of an Oculus Quest 2 since several months, I encounter many issues since two months, mainly since the V28 firmware, which still occur with the V29 et V30 firmwares.I will report them here and how I managed to deal with, I hope it will...
Appreferral Issue? Also, Error performing Query when attempting to add a review?
Can you help me check whats happening to my app referrals?For example: https://www.oculus.com/appreferrals/cowmoohard/1654565391314903/I'm getting "Sorry, something went wrong."
Permission access
Im unable to give my son permission to buy a game. He sends the request and I click allow and then when he goes back into the game it just says again that you need to ask your parents permission. Are we missing something?
game
I bought game online. how to use it on my app becouse i not see it there
Payment method quest
So I have money on my card and it is a debit Mastercard I have only started to have this issue with this card and it has worked before so I don’t know why it’s doing it now and oculus payment accepts the card just when I go to buy something which the...
Referral credit
Hi Alli did the referral via my friend who already has the quest 2.he has received his credit but my credit is not showing sadly.anyone have any ideas who I should contact?
Resolved! Among us unsupported
Can I get refunded for the among us vr purchase that was made. I'm new to Oculus and I didn't know it wasn't supported even though it is able to be purchased.
