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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest Pro Controllers Not Connecting to Quest 2 or Quest 3

I bought a new pair of Pro Controllers to use with my Quest 3 about a month ago at this point and they wouldn't update. I left them overnight after going to work and thought that maybe they'd be done when I got back. I come back from work and they're...

Is the Elite Strap with Battery compatible with Link Cable?

I'm considering buying the Elite Strap with battery to get some useful life out of the Quest 3. This is for Flight Training, where circa 2 hours is nowhere near long enough for typical sessions. I'd also buy the wireless charging dock, so it's a sign...

Auto suspended meta account

I'm writting this from my girlfriend's account because I can't access mine. I literally clicked the "create account" button and it said that my account was suspended. I'm really tired of being ignored by all contact methods. How can I be suspended ev...

facebook verified advanced support nonsense.

My Instagram account was closed for no reason. No one has been responding for 4 months. I pay for meta verification every month to get advanced support. Is this what I really deserve? You don't even send me a message. Please solve this **bleep** prob...

locked account facebook account hacked?

my Facebook account has been locked out for months on end with no hope of ever getting back in and meta verified support isn't helping my case it started back on august 15th 1024 i was talking to some random account i thought was an actual person but...

VR Donation

Hello, my name is Courtney Bale and I am the new Academic Fieldwork Coordinator at Alliant International University in San Diego. We are starting a new Master of Occupational Therapy Program. I was writing to see if anyone knew about a VR headset don...

my controllers won't work with rechargeable batteries

does 1800 mah rechargeable batteries work with meta quest 2 controllers?

Meta Quest Gift Card Not Working

Hi, i hope someone can guide me. I think i need to possibly make an official complaint and escalation.I received a £100 gift card on 20th March and I cannot redeem it. It was bought on amazon, just like others I have had before.I have tried through t...

Resolved! Getting bloom,lens flare on quest 3s

I just bought a quest 3s 4 days ago , i clean the lenses every day with microfiber cloth and iso propyl alcohol some times . However the lenses was looking kinda blur today so I used one more ipa spray. When I put on my headset i got an unusual lens ...

Resolved! Request for Account Recovery Assistance

Hi Sir, I respect the direction of the community and I always follow the guidelines of the facebook community. I’ve used facebook I’ve never violated community guidelines, Your Facebook protection has been accidentally disable somewhere in my account...

Resolved! Possible just to test Oculus Rift boot w/o GPU?

Hello, is it possible to test if the Oculus Rift boots without a dedicated GPU? Not to run games, but just to test if it boots. Does the display turns on at all?

My facebook is hacked and has been disabled

My facebook account got hacked over a month ago and I have still not been able to recover it. An unknown instagram account linked itself to my facebook profile, this IG account then got flagged for suspicious activity, my facebook got disabled for be...

How do I change the screen size in the PC link app?

The screen is gigantic and it's right in my face. It's quite literally a 180 degree wrap around and is ridiculous. How do I make it smaller? I'm talking about the desktop view when I'm connected to my PC.Also, how do I move the menu bar thing at the ...

Please help me get my original META account back!

Hello, a few days ago I was victim of a (silly mistake) phishing message that sobstituted my original IG account with another throug FB Marketplace message. Due to this, my FB account (and META) is suspended and I cannot find - even after hours of re...

Archery in Trimesh?

Hello, fellow builders and creators!I am creating an adventure game inside Horizon Worlds and want archery to be a key part of the experience.I know there is a bow and arrow primitive asset, but I can't seem to find one for trimesh worlds.My goal wou...

Cannot see other person Avatar

Hello,I am new to Occulus2. Sometimes, I do not see my friends Avatar at all in a multiplayer game. I can hear him but cannot see. Sometimes his avatar shows up frozen. Is this a bandwidth issue? Thanks.

Blade and Sorcery: Nomad error message "Catalog,gameData is null"

So today i tried to play nomad but this error popped up saying "Game failed to load :(" i tried to uninstall and reinstall but that did not work. Even data clearing did not work and i was confused because this worked yesterday and i didn't get new mo...

All games are empty for me in meta horizon worlds

Every game I enter, no matter which one it is all absolutely empty despite what player counts says. I ran into a couple of other players who say the same thing is happening to them. Do I need to update? If so how

Lost admin access to Facebook page, no way to contact support!

I have access to a Facebook page as an editor, but not as an admin. The previous admin gave me page access but didn’t make me an admin. After that, they removed themselves as both an admin and as the page account. Now, the page has no admin at all, a...

Date of birth

Hi! Facebook changed my birthday date, I tried to change it but it doesn’t let me. I provided an ID and still doesn’t allowed me. Can someone please help me?

Instagram account hacked.

Meta, this is extremely concerning.My Instagram account has been hacked, and despite reaching out to the Instagram helpdesk, I am not receiving the support I need. This situation is urgent, and I am deeply frustrated by the lack of assistance.What ma...

It’s not letting me add quest cash, please help

Resolved! Not receiving verification code via SMS to set up 2FA for developer mode/still not verified

I have typed my phone number in correctly many times when it prompted me to, but whenever it said it was sending the code to my phone that I needed complete setting up two factor authentication it would never send. No matter how many times I've tried...

Resolved! My Personal facebook account was disabled

Hello Dear Sir.. My Facebook Account is disabled my account Name.... has been Community disable.I Want my Facebook accountSir i'm sure i didn't break your rules and regulations and irespect you and your comunnity guidelins,sir i'm sure you have made ...

Oculus Rift Cv1 User cannot access old account.

Hello there, I can no longer access my old games that I purchased but I still have the e-mail receipts. Is it possible too get my games back? Thanks.P.S I have not used the Oculus for a few years

Casting from multiple Quest 3 headsets registered under the same account

I have two "Quest 3" connected under my account and I'd like to cast to oculus.com/casting both simultaneously. Is there a way to achieve this goal? I can't find clear instructions on how to do it. It seems that the last one casting is overriding the...

Resolved! Asgards Wrath 2 - can't clear enough space for it to install on 64gb Quest 2

Hi all,I have a an old 64gb quest 2, but thought I'd give Asgards Wrath 2 a whirl. Not surprisingly, I had to completely remove everything from the device - and after meticulously purging everything but the system files, I can see that I have 34gb fr...

Is there a difference between Valve's base stations and HTC's?

I'm planning on upgrading from a WMR headset to the beyond 2 so I'm looking into the other hardware. And since Valve's Index base stations are cheaper than HTC's I was wondering if there's any difference between them

Running WebXR using Quest Link

Hey!We are working on the WebXR application that should work on Meta Quest headsets with hand tracking and passthrough. However, we hit the limit of performance on these devices and therefore the natural shift for us is to use Quest Link to utilize p...

Oculus Quest three games to PCVR

I wish to open my Meta Quest App and find a game i know for a fact i own on the Standalone version. for other games i am able to press the fabled 'Get' button, however some don't. why is that?This question spawned when i was streaming a game, and som...