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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 77 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Asgards Wrath 2: God Inventory pages (Seller)

I cannot see past page one on each of the Gods inventory lists for items that are for sale. Ptah has 3 pages of inventory to sell but I can't look at page 2 or 3. I hear a sound when I click the arrow, but it stays on page one. Any help please?

Resolved! Creating child acount fails with credit card validation

Hi,My daughter got a Meta Quest 2 for her 10th birthday. I've made my own Meta account and via the family center I tried to create a child account. After entering the day of birth of my daughter I as a parent have to prove I am an adult by paying a s...

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guidors by Honored Guest
  • 2 replies
  • 0 kudos

Resolved! How to buy a game if it was already redeemed with Quest+?

Hi!I'm in a weird situation where I want to buy the game Walkabout Mini Golf VR and the DLC it has, however I am unable to buy the game, only the DLCs due to the Quest+ subscription?What happens if I only buy the DLCs? Can I somehow buy the game+DLCs...

Martlns by Honored Guest
  • 3 replies
  • 0 kudos

My oculus's battery is fully discharged?

It wasn't turning on and when I plugged it in it would only show the boot screen then it would power off. I saw on a website that a blinking orange light mean that it's fully discharged. Can you help me?

Da_Gam3r by Honored Guest
  • 2 replies
  • 0 kudos

Cant Purchase a game

This is the message i get over and over trying to purchase a game ... Purchase Failed We noticed something unusual and, for your security, this request couldn't be completed. Please try again later, or visit our Help Center.If this issue continues, p...

YAKTOE by Honored Guest
  • 2 replies
  • 0 kudos

Unable to connect to your headset

Starting on Tuesday, during the Meta outage, the headset stopped working. It kicked us out of a game, and said we needed a code to sign in. But it wouldn’t give a code.We tried pairing with app on phone but, when the phone said to type in the code, t...


Refund was not approved

I bought bonelab and the game constantly crashed and bugged out so i requested a refund but it was not approved and didn't tell me why. Now I'm stuck with a game I can't even play.

Oculus 2 link

Hello, I have a problem with my Oculus Link on Oculus Quest 2 goggles. The problem is that when I turn on Oculus Link (via cable), the screen always freezes after some indefinite period of time and I have to restart Oculus Link, it's tiring

malpa_09 by Honored Guest
  • 2 replies
  • 0 kudos

Meta 2 screen stuck after factory rest.

I attempted to locate a similar issue and wanted to solve it before resulting to this.My entire screen one day became stuck. Normally can look around and the appearance is what ever you're looking at stays center while you can look around. Now, no ma...

Quest 3 right controller not receiving power from battery.

My brother got his quest 3 roughly 6 months ago and its has been fine up until recently. His right controller has stopped connecting to his quest and there is no led showing on the controller to show its receiving power from any battery we use. I was...

ZarfallYT by Honored Guest
  • 4 replies
  • 0 kudos

Cant play online games how do i fix it?

When I try to join calls or play online games it just loads forever, and i think it was from something i clicked that said something about “disable” so if you know what this is please help me fix it.

Resolved! Oculus cable question ( Rift S )

I recently dug my Rift S out to play a game and had to go through set up again.I have a green "connected" tick for both USB and Display Port.Both controllers paired with the headset.During Device Setup the app tries to test the sensors. This test fai...

NewtSoup by Explorer
  • 10 replies
  • 2 kudos

App not updating

I have been trying to update Beat Saber on my Quest 2 for a long time now. It always says an update is available, but when I press update, it says it is updating for a few seconds, then goes back to waiting in queue. This repeats a couple times, unti...

elip100 by Honored Guest
  • 6 replies
  • 0 kudos

Resolved! Meta Quest 3 Battery and Lamp concerns

I am a new VR user and I have two questions.Does the meta quest 3 dock protect from overcharging? As in when the device and elite strap battery pack are full is it safe to keep the devices docked without unplugging it? Can it be docked for days as fu...

BRUZ1 by Explorer
  • 11 replies
  • 2 kudos

Broken controller

Hello, so today i woke up and turned on my quest, and then the right controller just broke out of nowhere, basically it just holds the trigger but i dont press the trigger, i cant grab anything with it, so please help.

xtyze by Honored Guest
  • 2 replies
  • 0 kudos

Any Support for Asgard's Wrath Crashing

Is there any customer support for Asgard's Wrath? I can watch loading screens like a champion, once the game starts it blacks out and crashes.I have done everything I can think of and just cant get the game to work. I enjoyed the little bit I got to ...

Connected to device. Can't provide internet

I just got my oculus about a month ago and today it started saying "Connected to device. Can't provide internet" but I can use the internet just fine on my phone and anything else but my oculus. I tried everything and my last resort wad factory reset...

AllInRei by Honored Guest
  • 2 replies
  • 0 kudos

It wont let me download my game

I have just bought saints and sinners and when i bought it i went to download it but it only said launch and nothing came up and went i went on my vr it showed the price and wouldnt let me download it.

Dani_Boii by Honored Guest
  • 2 replies
  • 0 kudos

Charging erros

Bro my quest 2 is charging hella slow and I don’t know why I had it for a little over a week and it’s already tweaking first one side my my headset sounded distorted and now my vr won’t even charge normaly it’s been on the charger for 4 hours now and...

Oculus VR Plugin (Unknown Engine)

when I try and launch gorilla tag through the meta quest app it opens in steam as "Oculus VR Plugin (Unknown Engine)" and I want to open it with out steam because steam just breaks it for me I've tried uninstalling and reinstalling that didn't work p...

Maxcap_Q3 by Honored Guest
  • 4 replies
  • 0 kudos

pc wont connect to oculus

I can't connect my oculus to my pc. It says that the meta app and my oculus aren't compatible, but my quest 2 has the latest update. And im using a cable

enchohhh by Honored Guest
  • 2 replies
  • 0 kudos

help me please

I bought my controller today but i clicked sign up as guest and when i bought it i didnt get the receipt and it only said your order as been placed then i go to log in then i log in i couldn’t go back where it said “Your order has been placed” and al...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest