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Forum Posts

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...


Why is my real name being displayed when I log in I have never typed in any personal information and it’s really creeping me out. I’m honestly contemplating on deleting my account now. How did they even get my information????

I cant see my tickets

Been trying to contact meta support for days with no luckKeep getting emails about my request have been updated.. what to do

deterthor by Honored Guest
  • 1 replies
  • 0 kudos

Oculus 2 not showing account & games

Hi everyone, My oculus quest 2 is connected to the wifi , connected to my phone but will not bring up my account, it just says try again later ?any ideas ?

Gavin_P by Honored Guest
  • 3 replies
  • 0 kudos

lost oculus 2 controllers

Almost a month ago i lost my oculus quest 2 controllers but i still have the headset. Is there any way i can locate my controllers with like bluetooth or something?

7Xaber11 by Honored Guest
  • 1 replies
  • 0 kudos

Resolved! India payment issue

My friend is unable to make purchases in the Oculus store with her Quest 2. She signed up for 7 days trial of FitXR and the trial has ended. Also the payment for this isn't going through. Is there a work around? I've gifted many games/apps, but not s...

M_i_c_a by Protege
  • 2 replies
  • 0 kudos

Resolved! Qeust 2 Battery obsolescence issue

Hello, It may be lacking because it is a question through a translator. Please understand.My Quest 2 battery, which has been in use for a year and two months, has had a problem.No matter how you use it, it doesn't charge more than 56% and you can onl...

Quest 2 won’t reset

Hi, we have tried the factory reset through the headset and also through the phone. Neither approach works. The reset doesn’t load a reboot screen and the phone can’t find the device because it won’t charge. We are using an oculus charger purchased t...

App store not working and some apps not working

When I turn my oculus on to play it I tried finding an app I. The app store to play but we I clicked a app it said something about auth module so I tried playing g one of my own games it was Vader immortal and it wasn't working but all my other apps ...

Help me

When I go onto my oculus and try to access my account it says unable to load please try again later but its been going on for a day and I was wondering how to fix it.

New Parental Controls

So I got the parental control setup but when I request access on my guardian's phone it never came through and I've done it multiple times and waited and nothing happened I'm just trying to get a game-Swordsman VR


I can't download horizon only allows me to add to waitlist and says coming soon....

Mishlei by Honored Guest
  • 1 replies
  • 0 kudos

Nothing opening or loading fully

When I start up my quest, it shows all of my games are there, but when I press them, and load into them for a few seconds, it kicks me out of them and sends me back to the main menu. When I click on my profile, it just says “please try again later”. ...

Swootyyyy by Honored Guest
  • 3 replies
  • 0 kudos

Oculus quest 2 account won’t work

This has been going on for about a week. I turn on my oculus and all my apps show up but when I open them it works for a couple second then crashes. I can’t access anything, my profile icon is blank but when I press switch accounts it says I’m still ...

SpeedQB by Honored Guest
  • 4 replies
  • 0 kudos

USB 3 "unknown device" in Computer Manager

Hi, i just bought the Q2, the air link works perfect to my PC, but when i connect via the link cable (made for q2) i got "a new hardware was found" but then i got "unknown USB device" so i can not connect my q2. I have disabled te powersaving for the...

Profile wont load

My profile wont load and wont let me play any games at all whatsoever is anyone even fixing the issue ?  seems to be happening to a lot of people and still nothings been resolved.

New Parental Controls

So I got the parental control setup but when I request access on my guardian's phone it never came through and I've done it multiple times and waited and nothing happened I'm just trying to get a game-Swordsman VR

Oculus air link with windows 11 hotspot does'nt work

Recently, I bought pcie wifi 6 ax210 to my computer to use oculus airlink on my quest 2 to conected diretly on my PC through wifi hotspot and worked it, but suddenly it started not working, when a select oculus air link, my computer apears but it can...

my quest 2 isnt connecting to my phone or pc

so ive had the issue for a while but never really bothered me since i didnt need to use either but i was trying to use sidequest and obviously you need developer mode for that (ive sorted this all before) and i realised it had been turned off, so i w...

Tried to send my girlfriend a referral link

From the Oculus app, but I messed something up, and decided to unsend the message on Facebook .. Now I can't resend her the invitation for her headset. Is there anything to do? The Oculus app still sees it as 'referral sent', and I can't find her in ...

Quest 2 stuck in meta boot loop

For the second time it has gotten stuck in meta boot screen and won't change i have factory reset and waited days still isn't working please help

Casting Issues Shouldn’t Be An Issue

I just want to know why is it that we spend hundreds of dollars on a device that doesn’t care enough to let you cast more than one account. My husband (admin) can cast to his oculus app in his phone.. But when I play my Oculus app won’t let me cast i...

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