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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 76 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't login via Facebook on Oculus/Meta PC App

After hours I can't figure out why it won't log me in on the PC Oculus/Meta app. It's the latest version and gives me the 4 options of "login with facebook" "login with Instagram" "login with E-mail" and "login with Oculus". I'm wanting to do it via ...

TmanMiku by Honored Guest
  • 11 replies
  • 0 kudos

unable to get order id

Hello All, I bought an app recently, I am planning to return it. I have used it for less than 2 hours. when I return oculus is asking for the order id. neither am I able to find the order id in the email nor am I able to fund my purchase history? how...

Karges by Honored Guest
  • 2 replies
  • 0 kudos

Oculus Quest Store error / FitXR

Hello, I have a strange issue. I can't access the FitXR item in the Oculus Quest Store, I get this error when trying to access, something went wrong.We're working on getting this fixed as...

owarida79 by Honored Guest
  • 10 replies
  • 1 kudos

Resolved! Rift S controllers

are the inboard side buttons suppose to function? the ones that would be used by the thumb action. mine seem to do nothing

rhrichts by Honored Guest
  • 9 replies
  • 0 kudos

Install game on oculus device not on pc

HiiI bought boneworks game through my pc oculus app store, and I have problems playing it on my oculus can I install the game only on the quest device without connecting it to PC?Is the PC required to run the game?

Oculus software setup without headset?

I no longer have my Oculus headset, but I still have two working controllers and sensors. I was hoping to be able to still use them in some way while playing games and such in 'desktop mode', but i'm not sure if thats possible. The software setup req...

razrien by Honored Guest
  • 2 replies
  • 0 kudos

Air link

So my air link used to work just fine up until Thursday Oct 6 when I tried to boot it up and I couldn't launch it. So I tried removing the device from my oculus PC app and repairing it. Now anytime I try and pair the headset to the oculus app the app...

E779li by Honored Guest
  • 1 replies
  • 0 kudos

Oculus Controller Replacement No Updates

I've sent off my controller for a warranty replacement with only a damaged thumbstick to meta in September, it arrived September 22. I contacted support later on September 24 and they said they should send out my controller the following Monday. it i...

CastroMS by Honored Guest
  • 3 replies
  • 0 kudos

Resolved! Adapter for USB-C to USB should come in the box

I just got my Oculus Quest 2. so i'm new at it. My CPU does not have a USB-C port. i think it is silly that they do not include this adapter in the offical Oculus link cable box. the adapters off amazon are saying they will charge the unit, but cant ...

Oculus quest 2 controller randomly disconnecting

I have an oculus quest 2 and it has suddenly stopped recognizing my controllers all the controllers do are vibrate repeatedly and have a flashing white light . It randomly worked one today and then went back to its current state . I’ve tried unpairin...

DxPxS by Honored Guest
  • 1 replies
  • 0 kudos

Can’t sign in on oculus

Yesterday my quest 2 headset asked me to log in when I was on the main screen. I checked my apps and none of them were there, everything that I downloaded didn’t show up, it only did on the app. I tried logging in with with Facebook because I merged ...

No command

I forgot my pattern on my quest 2 and when I try to factory reset it says no command I have no idea how to solve this issue

Resolved! Menu bar too high on screen and can not be adjusted down

On my Oculus Quest 2, a recent problem has developed where the menu bar starts midway up on the screen when in a standing position. This is not my ideal location for this bar, but at least it is useable. I can use the bottom bar to drag it from side ...

No referral credit

Hey guys, i've followed the guide step by step with a friend of mine, but none of us have received the referral bonus yet. he followed the entire guide, step by step, and it should be fine, but don't know what went wrong,

Zuracha by Honored Guest
  • 0 replies
  • 0 kudos

V46 release

Does anyone know when v46 will be released in the UK only got v44 2 days ago and really hoping it is before the new virtual home room time limit runs out

simmo67 by Honored Guest
  • 0 replies
  • 0 kudos

Eleven Table Tennis

Only in the lobbies, I have started to see 2 balls when I hit (but not when they return). Any ideas how to resolve this please. Restarting headset does not work. Thank you 


while playing this game I had a headaches and IDK if its only for me and I thinking about refund this game and purchase boneworks instead so pls tell me if its only me if not tell me if boneworks will be ok

PatiTVR by Honored Guest
  • 2 replies
  • 0 kudos

Problems with audio volume when using earphones

I wear hearing aids because I suffer a fairly high level of earing loss.When I use my Quest 2 I prefer to remove my hearing aids and use earphones.This worked great until about a week ago.All of a sudden I've found that when the earphones are plugged...


Before you're impressed by their willingness to "replace" your Quest 2 if their hardware fails in any way. They have none in stock and will not amend your warranty while they wait for the device to be replaced. So if it takes two months to replace, y...

Rageburn by Honored Guest
  • 2 replies
  • 0 kudos

Poor Warranty Support

I bought my Quest 2 direct from Oculus last November. I was really enjoying it but it started to suffer from stuck pixels. Oculus agreed to take it back under warranty but ever since they’ve had it I’ve been misinformed about the process and cannot g...

After Latest update can't access room boundary and floor level

Prior to latest update, room boundary and floor level were asked to be set with each device ON, before being taken to Quest home. After update, I am taken directly to quest home, and clicking the option to adjust boundary or floor level in settings d...

skrmisz by Explorer
  • 9 replies
  • 1 kudos

RMA NIghtmare support has been no help!

So I contacted oculus and told them my headset was defective as it had quit working they approved a replacement told me to send it back I printed the shipping label packaged the headset and controllers sent them back they received it back two weeks a...

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest