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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 102763 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

My Social Features Keep closes by itself

I have already linked a facebook account and created a Meta account. But when i try to open my Social tab it closes immediately. I would try to factory reset but I don’t want to lose my data.

Controller in avatar hand as in menu scene

How do i make this happen in Unity? Am i missing something or is controller + hands not included in oculus integration? Been playing around with the meta avatars and cant seem to get this to work.

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j000rmas1 by Honored Guest
  • 379 Views
  • 1 replies
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Airlink

I am trying to setup Airlink to my oculus quest 2. When i connect to my PC it links up but the games that i have bought on my Oculus Quest 2 do not show up in my library on Airlink. Please help as i would like to play these games connected to my PC.

R.J.C.33 by Honored Guest
  • 551 Views
  • 4 replies
  • 0 kudos

Playing Population One bought on Quest 2 through Oculus link

I have been playing Pop 1 for more than a year on standalone quest 2. I now have a PC and did the oculus link, but it is telling me that i have to buy Pop 1 again for $20. How can i play my existing account on Oculus airlink. I have been told by othe...

R.J.C.33 by Honored Guest
  • 398 Views
  • 1 replies
  • 0 kudos

Delete device

I tried to factory reset and when i did i could not get back on my account

Resolved! Replacement controllers

Why are the god days replacement controllers all out of stock people are selling them for hundreds of pounds on ebay and amazon I haven't hade a right controler that works for like a week and it's very depressing for me so does anybody know when the ...

mijarat by Explorer
  • 9602 Views
  • 47 replies
  • 7 kudos

Downloading a game

Blades and sorcery nomad been trying to install for two days. Can’t uninstall it. Tried reset and Shutting it off. Keeps loading until the last .05 MB. It has been purchased.

Gorilla tag glitch

Every time I try to play grill tag I always get turned around. I want you to have a direction at random times ever since today

commerce manager

Hello im trying to create my commerce store on meta and it doenst allow me to choose my page and my linked insta profile as a store for some reason... can anyone help me what is the problem and i cant continue?

Gonousas by Honored Guest
  • 858 Views
  • 1 replies
  • 0 kudos

Do Quest 2 joystick parts, work on Quest 1 Controller?

Hey there,I was wanting to replace the Joysticks on my Quest 1 Controllers. The Joysticks dont respond to movement at all. At first it was just really bad drift, but now the right Controller joystick gave up.I was looking online for any replacement p...

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Store credit is not showing

I did a referral code not that long ago maybe a month ago around March 24 been waiting for my store credit but it’s hasn’t come through like it’s not showing I have it plz look into it

Pin reset

Hi so I don’t remember ever setting up a pin for oculus, I tried resetting it and it gives me an error message. I have tried resetting and change it several times without success please help

2d multitasking still not working Quest 2

My quest 2 is already updated to v51, but I still do not have the 2d multitasking feature from v50 on my headset. I am aware the features roll out periodically, but it's been a bit, and I'm wondering if I was left out of it.

Quest 2 wont charge when using pcvr anymore

So as the subject states my quest 2 wont charge while playing pcvr and the thing is roughly 4 days ago it was fine and at steady 70-80% on charge no big deal but as of recently that hasn't been the case and its just been dying slowly (not sure if its...

Resolved! Headset tracking bugging out after V53 update.

I am having issues with general headset tracking since the V53 PTC update. I was playing Breachers VR normally. After that, I quit playing it and went to the software update settings page and to my surprise, it said "Restart and apply." I clicked it ...

Sobbyyy by Protege
  • 837 Views
  • 2 replies
  • 1 kudos

Generic PnP Monitor

I recently upgraded my video card from an 8800 GTX to a 680 GTX and I noticed that under Device Manager, the Oculus's Monitor Driver changed from the Official Oculus Devkit Driver to "Generic PnP Monitor" driver. Is there anyway to get back the offic...

jrd3d by Explorer
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  • 6 replies
  • 0 kudos

Resolved! refund

I asked for a refund and it took the game but I did not get my money or store credit at all and would like help with this. if you can email me or dm me on discord at BOBLO#3586

Controllers

My controller keeps flashing the meta quest symbol and it won’t connect to the oculus, I tried to factory reset but it didn’t work then then the controller stop working I changed the battery but it still doesn’t work and unpair and repair on the ocul...

Resolved! DISCOUNT CODE OR NOT??

So every game I wanted to purchase tonight said to use SAVE30 code. When I typed it in, it said not valid. I purchased one game already without discount, I am not purchasing anymore until I understand why it says that and I can't get the discount.

Not being able to access occulus quest 2 files

So, I recently downloaded the last update for both windows 11 and quest 2 and I can’t access the files anymore.I din’t have any problems until now, the message asking me to allow my pc to access the files is still popping up and I’m sure that I press...

Resolved! Cant login with my oculus account on my quest 2.

Today i wanted to play some pavlov shack as I do everyday, but i couldnt find any games on my library exept the preinstalled apps, then i noticed that my account was missing from the account section, so i opened it and the account was still there but...

view with large dark outline

hi !I have a quest 2 since a while. Yesterday he crashed.And now i have a doubt because i can see a dark outline when i put the casque on. On everything.And i don't know if it's just me who didn't see it before. Or if its a bug.I reseted on factory s...

Jolazium by Honored Guest
  • 374 Views
  • 2 replies
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help

 I lost power

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Usacha by Honored Guest
  • 397 Views
  • 2 replies
  • 0 kudos

quest pro purchase problem issue

Hello, I ordered Quest Pro with the hopes of purchasing it, but have been experiencing several automatic order cancellations. I don't know what's going on, but I've had several automatic and immediate cancellations, and I've tried different orders, i...

relax0 by Honored Guest
  • 285 Views
  • 1 replies
  • 0 kudos

account status

hey have a good time. I've got a problem from ma account status that one's removed content. give me some helps for how can i fix that?

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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