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Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

airlink and cable link not working

i had to uninstall my oculus pc app. when i reinstalled it it said my headset is connected but when i hit launch it will not launch. please help.

Resolved! Unable to Pair With One Controller After Factory Reset

My headset and controllers have a couple of problems. First, my left controller no longer connects with the headset, even after I tried the recommended repairing so I set it back to be repaired. I have another problem such that when I power the heads...

Oculus Software Problem

Hello. I have a really big problem. i would like to install the oculus application on my pc. my problem, however, is that when i want to install it, he tells me i have too little memory on my pc hard drive. but this can not be because I still have 30...

Boundaries

Iv never been able to get the boundaries to work. It won't turn on. I click it to set it up and when I do it dosnt even turn on.

Resolved! Oculus App download speed despite having 30m connection while still using all bandwidth

So Ive for an unknown reason had to redownload several games and for something that shouldn't take 20minutes is taking hours to download.and example is Onward. 25Gb. Will download .01 or 1mb a minute while it completly has Both my Down Rate and my Up...

Pin Issues

It says my pin is incorrect even though im positive it is. I have reset my pin numeral times and even turned off the pin confirmation yet it still wants me to put in a pin. Please help

Controllers wont pair

I replaced the batteries on my controllers and they wouldn't pair with the oculus afterwards. I tried to disconnect and reconnect them through the app but they wont be found after forgetting them. I now cannot use either of my controllers for anythin...

Cant input a pin Code

Hiya can anyone help ive got a Samsung Galaxy s22 and brought a quest 2 today But I can't pair the headset to my phone as I can't input a pin.The keyboard flashes on for not even a second and vanishes so im completelty stuck.Is there a workaround

I need HELP. I'm stuck on the pairing screen for the Meta app and my headset

I’m stuck on the link screen to link the oculus to the meta app, but it’s already linked. I think the problem is the controllers. I’m only limited to one controller so I’m not really sure what to do I’m so lost please help 

Resolved! Pin number - can't set it up

I've installed the app and was happily filling it in. When I got to create a pin number it won't let me do it. I tap the first place to get the keyboard up (on my phone) but it doesn't stay up so I can enter the pin number!So lookin forward to play b...

Paring meta quest controllers to oculus quest headset

I accidentally broke one of my oculus controllers and my father got a meta headset for himself but he doesn't use it, so i tried paring it to my oculus but it didn't work. I tried unpairing both of the original controllers but that didn't work either...

Stuck On pairing and Passwords not recognised

I have spent hours trying to set up my Meta Quest 2!!!Briefly: stuck on pairing with mobile phone (I will be using PC with USB so don't need mobile?) phone doesn't see quest headset, tried mobile app but won't recognise password despite several reset...

Controller Drift - Would Like a Replacement Left Controller

I have been trying to play some of my favorite games that requires the left joystick on the controller, but my drift has gotten so bad, it makes almost every game unplayable. I even tried the following:Cleaning the joystick contactCalibrating the con...

Can I get a replacement for my Quest 2 right controller?

How can I get a right Controller replacement? Thumbstick is going bad due to use. Try recalibrating and unpairing.

Resolved! Offline mode not working

Right so i've been trying to figure this out for agesso i've been in offline mode for a while, i remeber ages ago clicking "appear offline" in the 3 dots on my follow list on the PC app, today i went into online mode, and i wanted to go back into off...

Watching content on virtual desktop or bigscreen

I had no problem watching by myself or with a friend content like netflix, disney plus or youtube tv on bigscreen or virtual desktop until last week. Now I get sound but just a black screen. Anyone else have that happening?

Resolved! Graphics card not compatible with Oculus Quest 2

I was able to Air link but then the system told me that my Graphics card was not compatible. Any help would be great. Laptop: ASUS ROG Intel i7, Windows 10Graphics Card: NVIVIA GTX 980 M

Meta Quest 2 stuck in tracking loop

Hello, My quest 2 is stuck in a tracking loop. When i turn it on the controllers beep, then I'm sent to the home menu. As i move along my head, the whole screen moves along with it. Next, it takes me into a black screen with a message that says (trac...

Quest Link breaking

Whenever i try to use my quest 2 to play using quest link, after about 5 minutes it breaks, the screen on the headset turns black with the 3 loading dots, and my computer screen just turns black, and i have to restart my computer. After restarting my...

Buying Oculus Quest 1 controllers

I have an Oculus Quest 1 and have a broken controller. Since the Quest 1 is discontinued I’m having a hard time finding a replacement and don’t want to spend the money on a Quest 2 when I already have a perfectly fine headset. Is there any place to e...

Oculus rift s wont let me switch my audio output

Ever since I got my oculus rift s I haven't been able to use my own headset. It will only let me use the microphone on the vr itself. Does anyone know how to fix this?

Record audio and talk ingame

I want to know if it's possible to record w audio and talk ingame to other players at the same time since everytime I record with audio no one can hear me,(standalone quest)

Resolved! My Quest 2 Won’t Connect to the meta mobile app even after troubleshooting.

I have been trying to set up my quest but it won’t connect to the app e even after troubleshooting. It says “Sorry something wrong occurred please try again.” and I have several times but it is still not connecting.

Can't download any games

I already factory reset and restarted. Nothing is working, there's plenty of storage. Even after I reset my headset my other games won't download now.

My sons account is suspended. How do I find out why - and unlock the occulus to sign in to mine?

My 15 year olds meta account has been suspended and we can't find anything that says why. We also can't get it to switch the device over to my login so we can use it. It says we can appeal the ban and then gives zero way of contacting anyone since we...

customer support

since Meta started my uculus 2 went to **bleep** , i followed all directions and none of them are accurate and there is no customer service to talk to a live person or even virtual chat that I can find , wish I knew what to do

half screen lag pcvr

so recently i got my pcvr cable its a arkane it has 3.0 usb and 2gbs transfer speed but when i play a game it goes sm oth for 2-3 min but then it frezez for 5 sec and the there is a transpernent line on my screne and one side is normal and i one side...

Oculus XRSP Interface (USB device not recognised)

I have been spending a huge amount of time trying to get my Oculus Quest 2 Link to work. Oculus Support says there is no more they can do? This after uninstalling and reinstalling USB Hub and Root Hub Controllers, uninstalling and reinstalling Oculus...

Limited connection

Anytime I connect to any Wi-Fi my oculus says I have a limited connection I believe the problem is with the quest because I have connected to multiple different Wi-Fi connections and it always says limited connection pls help this is super annoying a...

Software problem with rift home

My Quest 2 is having a problem loading rift home and i can't play vr games on my computer because of it. View is shifted up i have tried restarting all software and my guardian and nothing seems to fix it. Please help...