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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Resolved! How do I get these buttons on my oculus quest 2.
Whenever I press the oculus button on my right controller this doesn't show up. It's not on virtual desktop either. I really need to know how to get this
Thumbstick on left controller goes insane
So I have had my VR (Oculus Quest 2) for awhile now and recently I have been experiencing some issues with the Left thumbstick where when I play it just goes everywhere to the point I cant do anything but spin in game and I have tried to calibrate it...
Available ports USB3.2 (red)
Hi All, I'm sorry for such a reapeated question about cables but, I'm no tech and I need a little help with ports and info about the cable plase. I've ordered the Quest 3 and read that If I want to use non library games I need a quest link cable. lon...
Is quest 3 work in india
if i import meta quest 3 from other country to Bharat then is it work it here or not and is there any other way to order in bharat
Powering off
Meta quest 2 keeps powering off and won't turn on just powers off again
Controller issues
My Left controller isn't working. I removed the battery for a few minutes, still doesn't work. In the app it showed that the battery for the left was at 90%. So I tried unpairing and now I can't pair it up. I did a factory reset, controller still doe...
Controller
why are my controllers not connecting? They were working fine then suddenly stopped. I replaced the battery and everything is saying go to the mobile app but the device settings aren’t available so idk wtf im supposed to do and it’s honestly pissing ...
Oculus app won't let me download to a different drive other then my system
it just says this instead of letting me pick the location I want it to go to. I have a drive with a bunch of free space and it is formated as an NTFS drive so I don't get the issue. Any help?
Gorilla Tag Crystal Caverns Bundle
I purchased the Crystal Caverns Bundle and nothing was added to my account. It shows that it was purchased but I never received the shiny rocks or additional items. I’m very upset over this.
Resolved! Air Link Stopped working after V.56 Update
I use Air Link regularly to play PCVR games using my Quest 2. I noticed that I could no longer connect to my PC using Air Link after my Quest 2 updated to version 56. My VR PC shows up in the Quest 2 headset as "Not Connected" and will display an err...
Resolved! No Paypal option when pre-ordering quest 3 in the UK?
As the title says, I don't have an option to pay with paypal for pre-ordering my quest 3. My friend who is in the US was able to pay using Paypal, so why can't I?Is there a way to enable Paypal?I will never put my card details into any website, doesn...
Resolved! I preordered Asgard's Wrath 2 and the Quest 3. What happens?
I preordered Asgard's Wrath 2 not knowing it would be free with Quest 3. Can you cancel a preorder game? Should I? If I activate the Quest 3, will that take over my preorder?
When casting to android phone I can't save video
When I cast to my android phone using the app and record the video once i press stop I get a message saying it couldn't save the video. Any ideas?
Windows 11: Oculus Games Crash but SteamVR works
So, I recently got a new computer, which, of course, comes pre-loaded with Windows 11. Moving my Rift S over, and I found that while I can launch all the Oculus Store based games, they all crash moments after loading (presumably right as the VR porti...
Family center
I'm trying to create an account for my 10 year old through the Meta app. When I click on Family Center nothing happens. I can't get past that stage. The app is up to date.
Business
My son purchased his oculus 1 year ago at Target, no longer has proof of purchase or box. As of this month it was working fine, then just froze. With no other choice we had to do a factory reset. Now it’s prompting us to log into a business account a...
Quest 2 not properly paired
I got a Quest 2 for my birthday and it took I while for us the pair it a countless factor rests but we got it to pair not properly though. The moment it paired we got and error and the Quest 2 continue to pair but on my phone it doesn't register that...
Games NOT launching
Just bought my son the meta-quest two and they're both paired.. the phone and the device on my local Wi-Fi. Bought a couple games and when I hit the launch button I keep getting a message that says: "something went wrong with launching the game. Plea...
Oculus quest 2 left controller stops working when i click the Y button
As it says in the Title the controller would stop working when I press Y, it would disconnect for a bit then reconnect but other times it won't reconnect and start blinking morse code. the issue started 2 days ago when I was playing battle talent and...
OculusLink Laptop RTX3080LaptopGPU incompatibility
Hello, I am having consistent spikes of lag when playing PCVR games. I am able to stop the lag for a few moments by dissableing PC Asyncronous Spacewearp, and Adaptive GPU Scaling in the Debug tool. however they always enable themselves automatically...
Running the same free app on multiple devices intermittently results in an error
I have multiple Quest 2s setup with one Meta account. We use a free app from the app lab that does not have a license and does not check to see if a user is already logged in on another device. We sometimes get an error that we are unable to use mult...
quest pro, eyetracking measure!
Hello, I'd like to use Meta Quest Pro to conduct a gaze tracking study of space.Do you have any tutorials or samples to recommend?I need to save and visualize eye tracking and tracking information.
I want a refund
Hello there I'm David from the Philippines and I am a new small investor for Meta Multinational Technology Meta American Invest (Development). My first day as an investor was running nicely. I chosen small investment all the time but after awhile I w...
Quest 3 prices EU
I was gonna buy a quest 3, but theres a thing that kinda rubs me the wrong way. why is it that if I want to order one to sweden it will cost about 600 euros, when most of other EU contrys get it for 550? Shouldnt it be about the same price? Whats the...
Pro controllers not tracking
My pro controllers are no longer tracking. Now I have an expensive paperweight. I sure hope they figure out what is causing the issue and fix it fast.
Quest Pro Automatically factory reset and will no longer pair to app, making headset unusable
My Quest Pro was on it's dock, used just the day before, I picked it up today and it had fully reset itself to out of box. Now once I've gone through initial setup, it's giving me the 5 digit code, but my app won't take it, giving me an error that th...
Flashing white light when extended battery is connected
When my extended battery is connected I get a slow white flashing light when the unit is off.How do I fix this? Its a quest 2.
Medal of Honor - Multiplayer
Apologies if this has been asked before. I have just started playing the Multiplayer option in the game with a friend who has recently purchased a Quest 2. I usually make the invite, he accepts and everything works OK except that we cannot hear each ...
Pro Controllers stuck updating
My new oculus pro controllers are stuck with 0% update status.I have tried unsyncing them and resyncing, rebooting and even a factory reset of my headset and they are still stuck. Any other suggestions?
Resolved! Forgot to log in during the Quest 3 preorder checkout. What now?
So basically I preordered and completed the whole checkout for Quest 3 using the www.meta.com mobile site, on it profile elements are hidden on the side panel so didn't realise I'm not logged in until it was way to late. The order is labelled as Gues...
