We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
when i play roblox on the vr, headset audio does not work. it works just fine when i play the metaquest games. any suggestions? thanks!
I've googled this so much.. so, I'm supposed to be able to close games by pressing meta-button on the right controller, right? It gives me opportunity to close in some, but not in most cases. Is there really no other way than shutting the whole thing...
v51 reintroduced Oculus Go application support to the Quest 2 lineup.Ever since the latest updates, this no longer shows up within the applications list and you are unable to install Oculus Go applications from the store. (Out of the list of 60 suppo...
I got the meta quest 3 yesterday and i hate the audio on it. And that's comming from a quest 2 user. So i don't understand why all of the audio just sounds compressed and muffeled.All of the bass is gone. All of the low end is gone. And all i'm left ...
When i choose in parameters for my library to have the "installed apps" , i always have all the apps, old demos and removed apps in the libray. This was working fine many updates before, and still broken ! Can this basic fonction be corrected ?
I just got the headset. It hasn't ever been exposed to sunlight.
Hello, recently in the past day I’ve had this huge problem. Since I downloaded The Walking Dead Saints and Sinners It was working just fine. After that I returned the game but after that I bought it because I changed my mind. When I opened it, for so...
I recently changed my video card to AMD 6950 XT with all drivers up to date. Oculus shows that "Your computer doesn't meet the updated minimum specifications, which can lead to a poor experience in VR". The refreshing rate of the VR is also unreasona...
Hello. I am middle aged, but very much an infant to the VR world, and still learning.My wife and I each have our own Quest 2 headsets. I am primary on both and she is secondary on hers (for app sharing purposes). Is there anyway she can stay logged i...
Yesterday before activating my new oculus quest 2 my friend send me his referal code and I activated it. It said that I'll get the credit after I activate the VR headset. Its already been about 11 hours and I still haven't gotten the £23 in store cre...
So this headset was a Christmas gift in 2021, so still kinda new. Just yesterday I started having this problem. So whenever i’m loaded into a game, and move around some. My oculus thinks it’s moving, and in the game I move to the left or right, then ...
I have a separate email that I no longer have access to with most of my games on it, but I dont know the password. Is there any way I can get my account back?
@MetaQuestSupport I never received my store credit but my friend did when he activated his quest 3. I don't know why, I looked through my payment options and tried to buy a game too, and it never showed up.
So it took awhile until I found a solution to this issue. I downloaded the oculus desktop app so I can play some games on steam but once I tried to login with Facebook it said to “Continue in your browser” but nothing popped up. I even tried to login...
Bonjour,J'ai envoyé mon lien de parrainage à plusieurs personnes, ils me confirment avoir acheté le jeu avec mon lien mais pour autant je ne reçois pas mes 5€ de bon d'achat. Auriez vous des solutions pour que je puisse les avoir. Merci d'avance , Ar...
I cant place an order in as the form won't accept any valid post code for ireland Anyone else have an issue?
Hello everyone, I bought Virtual Desktop but couldn't connect my PC to the VR headset. I've tried absolutely everything, but nothing helped. I want to request a refund.
What do you think? I've been working VR. Not working
When I try to pair my right controller, the app shows it's paired but when I put on my headset it shows that only the left one is working. Replacing battery and repairing didn't make difference Need help asap.
So months after I got the oculus quest 2, charging it is now very slow. It takes more than 3 days to charge it! I even have the oculus quest 2 powered off fully! I need help ASAP. The new charger I was given worked fast before. (My oculus charger box...
my mic isnt working at all i have tried to1. Reset the headset2. Factory reset it3. Sideload update it4. reboot it5. went to different games but mic still doesnt work6. Allowed mic in the permission in privacy for the game7. uninstalled the gamejust ...
I have tried two different cards on the website, Desktop App, Phone App and Headset itself. Used Edge,Chrome and Firefox also have tried with mobile data Versus internent no such luck. Everywhere but the phone app i get the message Error There was an...
So my Quest 2 was working just fine until two days ago. I plugged it in and nothing was happening. I checked the device manager and it kept popping up as a USB composite device with "This device cannot start. (Code 10)". I tried everything, I've unin...
My headset won't turn on or charge and I just came back on vacation and it didn't have it plugged in so I'm wondering if it's like super dead but I had to charge overnight and it's still not giving me a light or turning on
I'm planning on buying the warranty from meta.com, but I want to know. Since I purchased the headset on amazon.com (because I was told I couldn't get warranty after purchase and that it wouldn't fall under their monthly plan), if I still purchase the...
So I dropped/threw my controller and before I noticed it was in my dog bowl ( the water one )So I ran to take it out and Like the Other result said I waited for a few daysBag of rice and all that I can't afford another I'm really tight rn and I dunno...
Hello, after receiving my Quest 3 two days ago and after finishing to set it up, I noticed that the included Charging Device does not work. I tried different outlets, no change.When I tried the charging device of my Quest 2, it worked fine on the Que...
I have a problem. I accidentally deleted my avatar. Making a new one was easy, but I couldn't find the clothes my avatar used to wear before among the clothes options. Did some outfits get removed? That was my fave outfit and others look kinda silly,...
So I bought a meta quest 2 and bought a game on the quest store for 19.99 and after I bought it I went to check my library and I didn't find it so I went back to the store and I found the game stuck at 19.99 and it's like already clicked, or I just c...
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