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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
My Facebook account was stolen and disabled
Merhaba Sevgili Facebook Ekibi; Facebook hesabım e-posta adresime erişerek saldırıya uğradı ve Facebook başka bir e-posta ekledi. Kendi e-posta adresimi kurtardım, ardından Facebook hesabımı güvence altına aldım ve hesabım kapatıldı. Hesabımın me.my ...
Resolved! Advice needed with Quest3 beginner
Purchased the Q3 this week as an older in age first timer .…And I’m having difficulties all round.The headset is so uncomfortable, I have tried different ways even putting a baseball cap on back to front. Also it’s not only given me a headache but it...
Please help oculus go trying to download pennywise
I got my son this for Xmas and all he wants is to download pennywise game and we can’t figure it out. Can anyone help ?
Quest 3 - second (non admin) user boundary not persistent/not saved - can anyone try to replicate?
Hi!I set up two accounts on Quest 3, and it does seem like additional user boundary is not being remembered - I switch to 2nd user, asks for boundary, I create one, swtich back and forth and bam, boundary is gone. Did that happen to anyone else? Do y...
Quest 3 512 in Europe
Many people in Europe are having issues as Meta is not distributing the 512 quest 3 Meta promised. Even booking them. Neither to Amazon.Will we have at least an indication by when we might get it?is not very professional that a stock is reported to A...
Resolved! I need help pairing meta quest 2
I downloaded the app and created an account till it says “follow the instructions from the headset” I accidentally powered off the headset so it now shows I need to pair it back again, I went to the app and it says it’s still connected. How do I reso...
Resolved! Quest 3 & 2 No sound detected in Oculus PC software
Since 2 days, I have no sound on my Quest 2 and 3. The Oculus PC software is red for sound. (with link and air link).Nothing happended on my PC and Quest headsets before, no update, nothing special.Usuly I use Virtual Desktop because quality is bette...
Resolved! 30 dollar credit
Hello, I got my Oculus Quest 2 about 2 years ago. And I just found out about the 30 dollar credit you can get when you have a new oculus. I never knew about it so I tried to claim it but it says this. Please help
Resolved! Can't find Signature option anymore
I don't currently see anywhere that I can edit my signature anymore. It used to be an option within my settings, but after looking at all options, I don't see it anymore.
Oculus login fail
Hi,i bought a new one Samsung Gear VR. The device works fine, the problem is that I can't log in to my Oculus account in the Oculus app..I have a Oculus account, created on Meta because it was not possible to do it from the Oculus app (network connec...
Resolved! Multiple headsets to share games
Hi all, I’ve read numerous threads about this topic but wanted to make sure I am understanding correctly.My son has a Quest 2 headset and loves to play Gorilla Tag and Beat Saber. Soon he plans to buy Bonelab and Breachers. We would like to buy a sec...
The PC app store for oculus is different to the web store
Games I'd like to download directly to PC aren't appearing in the Oculus PC app, in the headset store and webstore they show up, half the store is missing in the Oculus PC app, there seems to be no official PC app for meta 3, just the same oculus app...
Resolved! Unable to Travel
I have been unable to travel to two world in Meta Horizon Worlds - Gold Egypt Bingo and Red Dragon Bingo by TinaMarie60. She has not banned or blocked me. I have done all of the following:uninstalled/reinstalled the appupdated software have latest Ho...
Resolved! Anyone else having random image problems in Elite:D?
I've been having these issues since several weeks now - and they have recently got worse.They seem to be brought on by bright things in the display - a Sun, the lights on a landing pad or a starport itself. I have even had them in the menu screen.Wha...
Quest 3 delivery
I ordered a Quest 3 and the first date it should be delivered was 10–10-2023, then it was delayed until 12-10-2023. But I received no updates anymore and the delivery date still is on 12-10-2023樂. I,ve made a support request and after a view days no ...
quest link
will quest link work with a AMD Radeon RX 6500M ?
Resolved! Voice commands & Horizon Home
I bought my meta quest 3 from the US. I went back to Dubai to find that I don’t have voice commands and Horizon home unavailable. Please help me.
Resolved! Got kick out of Oculus PC and require to login again. But it not let me login
Did you get kicked out of Oculus on your PC? I tried logging in through the email but it got stuck at "continue in your browser". Though I was able to login to the browser, the login information didn't transfer back to the Oculus PC app. I am current...
Wrong birth date
How do I change my birth date?
How do i get recorded pictures and video's in to my phone galery?
When trying to share recorded videos and pictures from my quest 3 i get multiple options.I miss the option export to phone gallery. Any tips to transfer to phone gallery with meta app?
Account Locked Issue STILL NOT RESOLVED SINCE AUG 16th
I tried replying to the emails from the original case but have heard nothing back. This issue was first reported August 16th, I was told it was escalated to a different team, and I have heard nothing since. I've replied to the survey in hopes I'd get...
Resolved! Serial #
So my new quest 3 works fine but i noticed the serial number that is listed on my account is not what i have. The box has one number and the number on the device is different. I noticed this whern it did not match the extended warranty. So far nothin...
Resolved! Microphone Stopped Working After Using Quest Link
What happened was I linked my Quest 2 to my PC and started to fiddle around to see how well it would run and how to use it. When I was done I turned it off and I happened to be done for the day as well so I turned off my PC. The next day I turned on ...
Headset won't power on
While charging the light is green and it says 99% I unplug but I can't get it to power on. I've tried holding power button also power and volume down.Still nothing. I barely used it. It's been sitting around for awhile cuz I get irritated and stop tr...
Deleted messages
hello, I want to restore an accidentally deleted message. How is it possible?
Casting
When I Cast to the app it only seems to work 20% of the time. What am I doing wrong
Ordered a game with discount. I never received discount in cart, as notified. The 25% off vanished.
I purchased this item for my son, the 25% was stated to be applied in cart/per check out. Once the purchase went through, it didn't ask to verify purchase, it just went straight through the process, the damage was done. The message on the app stated ...
Resolved! D link vr work in other rooms?
I want to get a d link air bridge to help with pc vr gameplay but I have to play down stairs while my pc is upstairs will it work the same even though I’m not next to pc
i need help please!
hello....... i need to get help with my facebook account.. one day suddenly got disable... and i cant get any help with it. and there is no custom email that i can email to.does anyone know any email that i will reach to facebook custom service and f...
Oculus Go Microphone
I have the microphone configured in the "available" position (blue button) in the Oculus Go configuration options, but it does not work even though the applications have the permission to access the microphone correctly configured. Is there a softwar...
