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Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
  • 3551 Views
  • 78 replies
  • 5 kudos

Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Streaming with Airlink or VR Desktop

I recently did a twitch stream using Airlink and Steam VR for the first time however I feel like the video capture wasn't getting the full right eye picture how do I change it so its not as zoomed in and/or getting both eyes? Is VR Desktop better for...

Slade1212 by Honored Guest
  • 211 Views
  • 0 replies
  • 0 kudos

Problema con el software

Hola intente instalar la app de oculus quest 2 en pc, donde son 5,12 Gb de descarga, siempre que la intento instalar se queda en 5,06 o 5,04 y no descarga mas.Ya intente como 3 veces y pasa lo mismo, ya no se que hacer.

SantY_25 by Honored Guest
  • 696 Views
  • 1 replies
  • 0 kudos

Oculus’s Support on WhatsApp

Oculus support on WhatsApp is a Joke! I had an issue with not being able to connect to my PC with the oculus link cable after a recent update and after an hour of delayed responses got nowhere. I had a reply to my question faster on an Oculus Faceboo...

pls help me fix guardian error

somebody know how to fix guardian error i got a map fnaf 1 then my vr died then when it had charge it just poped up guardian error so if anybodys knows pls tell me

Restart Problem

So I held my oculus quest 2 button down and pressed restart, Next thing you know all my games are gone and my account was gone. Before I restarted I tried loading into a game and It would load in for a split-second then automatically log back out.

wayiahs by Honored Guest
  • 372 Views
  • 2 replies
  • 0 kudos

oculus quest (original) bootloop

My oculus quest is stuck in a bootloop.Power on - I only see an oculus logo. I've let it sit for a few hours, no change.Boot into usb update mode, perform factory reset.Same behavior - it just shows the oculus logo.Choosing to sideload update just re...

Resolved! Create Company Event & Live Concerts in Horizon Venues

Hello, we are a Spanish marketing agency and we would like to create events at Horizon Venues. It's possible?.We work for large companies in Spain that are interested in broadcasting live on Venues. We also work for great artists and musicians. We al...

Referral code

Sent my sister a referral code 2 months ago. Said referral was accepted but never went through. What’s going on?

jonrob31 by Honored Guest
  • 180 Views
  • 0 replies
  • 0 kudos

All apps gone

All my apps have disappeared off my headset , they are on my phone but I cannot get them back up on my headset I have tried everything

PokerStars VR games not loading

Whenever i load up pokerstars vr, the game loads just fine. But when i try to go into a game, it just kicks me out. Before i reinstalled the game, the game just crashed when i tried to load a game. I would like to know if someone has a solution.

MJA49 by Honored Guest
  • 527 Views
  • 1 replies
  • 0 kudos

Oculus Rift S Freezing

Hi,I'm having trouble with my Rift SWhen i'm playing a game, it gets about 2 minutes into the game and then the game freezes on screen. I can still move my head around, but the app stays in the same position and it's just black edges when i look roun...

armo18 by Explorer
  • 5375 Views
  • 17 replies
  • 1 kudos

"Oculus System Driver has closed unexpectedly"

Anytime I mount my phone (Samsung Galaxy s8 on android 9) onto the gear vr, I get the dreaded message "Oculus System Driver has closed unexpectedly" and head tracking stops working (When I move my head the screen stays still).

Quest 2 will not accept any payment methods

I’ve tried multiple cards and PayPal but nothing works. It won’t accept any of my payment options I’m always greeted with account Error and I’ve called my bank and checked my PayPal they both work fine but I cannot add any of them as a “valid” paymen...

TeenT420 by Expert Protege
  • 2324 Views
  • 16 replies
  • 3 kudos

Login problems, nobody care...

I need help from someone from Facebook team, but support doesn't exist. I have issue with my account more than one month. My phone with 2FA Google Authenticator app was broken and was changed to new one. After reinstall, my facebook account is not co...

Pichu_CZ by Honored Guest
  • 754 Views
  • 1 replies
  • 0 kudos

Airlink no longer connecting to PC

Hey fellow oculus enthusiasts!Was checking online for a solution, but haven't really found any true fix for my problem. I've had the Quest 2 for a few months and airlink has been fully functional. However, after a few weeks of not playing I try to in...

Demacius by Honored Guest
  • 493 Views
  • 2 replies
  • 0 kudos

Witam was Help Poland

Witam jestem bardzo zainteresowany kupnem firmy Oculus Quest 2 widzialem, ze jest mozliwosc dodania kupony promocyjnego lub rabatowego . Nie mam za duzo pieniedzy .chciałbym kupić troche Oculus Quest 2 .Czy byla by mozliwosc dostania kodu promocyjneg...

NiVeKQ by Honored Guest
  • 502 Views
  • 1 replies
  • 0 kudos

Gorilla tag in-app purchase

Every time we try to purchase rocks we get a Paypal payment error? Any idea how to fix it I even tried adding a different card

Power

My quest 2 is stuck on the meta verse power screen it shows a chip every time I try restarting it what can I do

Canzser- by Honored Guest
  • 252 Views
  • 1 replies
  • 0 kudos

Survey

I receive several invitation from noreply@quemailserver.com to participate in survey.Maybe somebody from oculs team could confirm me it's safe? I would like to participate but feel worry to click on the link. Thank you Hello ,We are looking for peopl...

Unable to install the Oculus PC software

When trying to install the OculusSetup.exe software, it tells me that I need 15.3 Go space on my drive and I have 279 Go free space.When trying on my other hard drive, it says the same thing and also that I need a NTFS drive which I already have. Can...

Charze77 by Honored Guest
  • 468 Views
  • 1 replies
  • 0 kudos

Can’t see my friends online

I can’t see when my friends are online anymore and I does not work when I message or invite them to a party it does not go through. I do appear online for my friends tho, but when my friends try to message/invite me to a party it does not work. I hav...

Blade and Sorcery nomad Greenland map issues

Is anyone else having a problem with the Greenland map crashing in Blade and Sorcery nomad on Quest 2? Looks like the headset is up to date so not sure why it’s happening? I load the map and then it freezes and I get kicked from the game…

Keeps crashing help!!!

I downloaded and installed the walking dead vr on my oculus2 yesterday and it keeps randomly crashing or randomly going completely black and it won’t allow me to do anything.this seems to only happen with the walking dead vr game. Please help

Oculus App installing in another disk

I have 3 hard disks(counting with C:\ which is full) all of them in NTFS, for some unknow reason the oculus app say that they are ineligible. I use C:\ just for vital things for the computer, so don't reply with "make some space in C:\". Just in case...

Resolved! Controller click registering, but not doing anything

I've been playing a bit more oculus lately, and on certain games such as beat saber and ww1 warplanes, gunclub, and even pavlov (and according to other people population: 1), when I click the right controller with the trigger, it shows that the games...

Eazie86 by Honored Guest
  • 639 Views
  • 2 replies
  • 0 kudos

Resolved! Oculus Application on PC is broken

I tried repairing my oculus software because i was prompted too when opening the app on my PC. I must have run out of space on my c drive or something as now my shortcut is broken, and i no longer appear to have the oculus app installed if i look in ...

Matt-Face by Honored Guest
  • 814 Views
  • 1 replies
  • 0 kudos
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