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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 102233 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Elite strap with battery not taking a charge

I just bought an the elite strap with a battery on it, plugged it in for hours and it never took a charge. There is no button on it to turn on that i see nor does the light on the oculus itself light up when its plugged in or charging. Not entirely s...

"Something went wrong" whenever trying to buy a game

I'm trying to buy Bonelab right now with my gift card balance, but whenever I try to buy it "Something went wrong" shows up. I didn't have any problems when I bought games in the past too, I also tried downloading it in the browser, app and the vr it...

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zbored by Honored Guest
  • 738 Views
  • 5 replies
  • 0 kudos

Resolved! Resident evil code after factory reset

Hi, I was recently given a Quest 2. If I factory reset it, will I be able to use the Resident Evil code again? Or can it only be used once and I’ll lose it off the device if I factory reset?

Disabled, can only watch up

Hi there, i am disabled and lay in bed, can only watch up.i can move my hands and arms but not my head, a friend helped me with this vr headset because iam very interested in this stuff. can somebody help me setting up apps to looking up as i do? tha...

How do is with my son and my account?

When I set up our new oculus, I accidentally made my son’s account the parent and not mine. How can I switch the parent controls to me and make his a teen account?

Buddy1439 by Honored Guest
  • 483 Views
  • 2 replies
  • 1 kudos

Question about Meta Quest Pro

I have a question about Meta Quest Pro. Can someone who is knowledgeable please tell me about it? When I try to charge it, the power goes off. It is not in a state of thermal runaway, and there is no problem with the battery level, so I want to know ...

Darker than usual on latest update

Has anyone noticed that the virtual environments are darker than they used to be? Is there like a day/night cycle that runs based on actual time of day?

Graphics card not compatible (RTX 2080 SUPER)

I'm trying to play some pcvr games with air link, I did this many times and always worked but today decided to stop working. It says graphics card not compatible or something like that, but all of my specs are good enough to run air link and again it...

FraxxSc by Honored Guest
  • 1234 Views
  • 3 replies
  • 0 kudos

Support ticket not viewable

Like many others i have the problem that i made a support ticket and got a mail saying it was updated.There is no way shape or form to view the ticket. The Email meta sent that i have created a ticket does not contain a link that will forward you to ...

How can I get replacement controllers?

I’ve had my vr for around 2-3 years and around a year ago I started getting stuck drift but It wasn’t that bad. Recently when I tried to use my vr the stick drift made every game very unplayable. Is there a way I can get a replacement controller with...

Resolved! Horizontal Stuck Lines on Screen?

 My headset recently started showing horizontal lines that appear from left to right of whatever is on screen. I haven't dropped the headset or damaged it in anyway. Anyone know what could be the issue? Moreover I don't live in the US but when I go t...

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Oculus 2 Browser not working

Whenever i try to open it it opens for 1-2 seconds, closes, and tells me it’s not responding. been like this for weeks i’ve been trying to download Bewachers and cant because of this if anyone knows how to fix it please help.

Problems with quest 2 and app

So recently I’ve had to factory reset my headset (quest 2) and I want to delete my headset so I can add it once again and get on with the setup but I can’t delete it. I’ve put in the code and it says the device is already connected but the screen ins...

My right controller will not turn on.

My right controller for my Oculus Quest 2 refuses to turn on. It won't sync or do anything. I have tried changing the battery, re-pairing, etc. Nothing works. Help please.

Quest Gift Card

I purchased a $15.00 gift card. When I put the activation code in the wallet, the credit is listed as $1500.00. Is this a glitch?

anolog by Honored Guest
  • 451 Views
  • 1 replies
  • 0 kudos

Pairing issues

I have the iPhone 12 and I’m trying to cast to it from my quest 2. I’ve followed the directions and it says it’s casting but nothing shows up in my screen, just “This phone” and under it says “Connecting “ but it never does. I don’t understand why I ...

Les806 by Honored Guest
  • 553 Views
  • 5 replies
  • 0 kudos

Wander glitch

I love the Wander app but the last few days it has been giving me a problem: The search function doesn't work. I search an address and find it, but then the map doesn't update at my new address. Also I've noticed the map doesn't update when I go into...

Goosio72 by Honored Guest
  • 678 Views
  • 4 replies
  • 1 kudos

windows 11

i need help with the app not downloading it says that i don't have enough space when i dop have it

PLEASE HELP: OCULAS IS NOT WORKING OR BROKEN???

Yesterday I was playing on my oculas until it died as I always do I charge it and try to continue playing but for some odd reason i was stuck into a infinite meta loop i tried to charge it,turn it off,reset it but it still don't affect it me thinking...

SauceFG by Honored Guest
  • 323 Views
  • 1 replies
  • 0 kudos

i need help

recently I was playing a game when I accidentally punched and broke something which resulted in my right hand and right controller getting busted up a bit but neither we're too bad, I just taped the ring piece back to its place and it works fine. sin...

Is my Acer Nitro 5 laptop compatible with Oculus Link?

Hi. I've heard about a compatibility issue with Oculus Link.My laptop is an Acer Nitro 5:AMD 5600H processorRTX 3060 6 GB graphics card 95 watt16 GB Ram DDR4512 GB SSDNo MUX Swither, only OptimusWill I have any problem using Oculus Quest 2 with this ...

f1van by Honored Guest
  • 1406 Views
  • 4 replies
  • 0 kudos

Resolved! If I remove a device i already own do I lose my purchased apps?

I was wondering if I remove a device that I no longer own do I lose all my apps that i have purchased on it to the point where i have to repurchase them on the new deviceI am asking because I have recently had to get a replacement headset and I am wo...

Famic0m by Honored Guest
  • 563 Views
  • 2 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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