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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 77 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can’t factory reset

Well, I used to have my ex’s account as primary on my oculus and I don’t have his Facebook account so I can’t log into anything so I’m trying to factory reset from the oculus itself and it’s not letting me do that.

RoyaltyAF by Honored Guest
  • 1 replies
  • 0 kudos

Horizon Venue

Why can’t I see the screen when I enter the theater. All I see is a black screen with no sounds. I tried leaving and entering and still black screen

Quest 2 Boot Loop

Boots to initial setup, input WiFi, watch intro video, update screen appears and then the device pops up a restart window and counts down from 10 to 1.-Purchased yesterday and exchanged today, same issue on both.-Manually shutdown.-Allowed battery to...

Saiule by Honored Guest
  • 2 replies
  • 0 kudos

Harged twice for a game and I don't know what to do

So i bough onward for my quest 2, then refunded it since it didn't show up in my library because of technical issues, fixed that and my shop worked and everything else now I wanted to install the game but it was removed from my library due to the ref...

Myes404 by Honored Guest
  • 3 replies
  • 0 kudos

Cancel request to delete account

This is for my daughter’s account not mine struggling to find where to cancel the request to delete her account and am very worried she will lose all her games!

Resolved! Cannot assign additional accounts on my Quest 2

After prompting to assign another account to use the headset, I need to enter the code given into the web address: But it says the page is not available. how are people adding additional accounts to their Quest 2 devices atm?

NitroUser by Honored Guest
  • 2 replies
  • 1 kudos

I found an error in OculusInteractionSampleRig

Currently, there is a problem that LeftHandVisual and RightHandVisual inside InputOVR of OculusInteractionSampleRig are not displayed properly. When the position of the OculusInteractionSampleRig changes, the handvisual moves farther than the body. I...

Grey Screen Link Software.

Hello again gents so here is an update. It has now been 2 business days and I have not gotten an email from Oculus yet. I have friends wanting to hangout with me and game with me. But sadly "Meta" is not in my opinion not giving me a solution and is ...


But I invite people to a party I can’t invite them to my home just a chat party

Blocage avec le schéma

Bonjour j'ai oublié le schéma de démarrage du casque Qu'est 2, et du coup je suis bloqué, l'application du mobile ne fonctionne pas tant que le casque est pas connecté, du coup elle ne sert pas, c'est la m---e, si vous avez une solution, merci, à tou...

adcat by Honored Guest
  • 0 replies
  • 0 kudos

rift s

I have had my rift s for 2 years now and whenever i try playing now it make a loud static noise and it is a black screen if anyone have a fix to this please inform me

Cant download game after paying

Download medal of honor. Stopped downloading half way through. Paid nearly £30 for this game. I keep trying to reinstall but it won't. I've also deleted some files, games to make room but still won't download. Says installation failed.

Unable to download purchases from Oculus Store

I just got my Oculus Quest delivered today and I was all excited to try it out, but unfortunately I've run into a bit of a problem. I seem to be unable to install any apps or games on the headset as all downloads from the Oculus store simply fail. I'...

dipth by Explorer
  • 27 replies
  • 7 kudos

why does the default head strap hurt the back of my head

when i wear my quest 2 the plastic tighteners dig in to the back of my head. I've seen other encounters where the same issue happens but with more danger. I think meta should include an elite strap with the head set, or meta should redesign the defau...

DBheat by Honored Guest
  • 1 replies
  • 0 kudos

Replacement Controller in Germany

Hello, I unfortunately broke my controller and it was my own fault, so warranty won't cover it.I bought my Quest 2 in Austria in my holidays as there aren't any available in Germany.Now I'm in a bit of a unfortunate Situation as I need to purchase a ...

Robo recall and nvidia 3070

Robo recall crash after ca 60 seconds!This started after I upgraded my gpu to nvidia 3070TI Can anyone help me?

Madmen66 by Honored Guest
  • 8 replies
  • 0 kudos

Oculus dekstop app not letting me log in meta account

i'm on windows 10 with a quest 2.Today i tried linking my quest 2 to the pc and it didn't let me log into the app. I reinstalled the app now it gives me the option to log in but when i press to log in with an email it just doesn't work. Can anyone gi...

Cannot record casts on phone, says Headset needs update

I checked the about menu and it seems to be up to date as it won't download any new software. But when I cast to the Oculus app, that works. But I can't hit the record button, most of the time. It says I need to update the headset but as far as I can...

Horizon Worlds Minimums

What are the recommended Horizon World bandwidth / internet connection speeds? I constantly get "Network Connection Lost" popups. When I joined the "Kingdom of Plants" event the video stream halts. I figure my DSL connection isn't fast enough. Recent...

Free Beat Saber - new oculus

Hello. I just bought a new oculus quest 2. I have read that it comes with a free copy of Beat Saber, but I did not receive one.

Pawoo36 by Honored Guest
  • 1 replies
  • 0 kudos

keyboard input in vrgame

I'm working with virtual reality project in unreal engine. i can get keyboard input values and it's working fine when i play a vr preview option in unreal engine. After packaging to quest 2,it does not work and it only supports oculus inputs but not ...

I accidentally gifted the wrong person

is there any way for me to get a refund, or at least send the gift to someone else, without them having to decline the gift? I typed the wrong email and idk what to do

SirKitKat by Honored Guest
  • 4 replies
  • 0 kudos

Need help

I can't seem to to anything all I get is blackness I have factory reset it and all it keeps doing is the black screen

mistydj by Honored Guest
  • 2 replies
  • 0 kudos
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