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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head

Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Games

I live in Portugal. I can't purchase Meta 2 Quest in Portugal but I can order it from Spain. When I receive it will I be able to purchase and download games in Portugal?

Pairing

? - My new Quest will not PairAny new answers for an old problem.You would think they would hzave fixed this by now. Tried all suggested so far. What am I missing?

Oculus Link - Unable to enter Rec Room in VR

Hello, I recently updated a new version of oculus on pc. and after it when I try to log into the game “Rec Room” it does not recognize VR and enters in non-Vr mode. I was trying to test my cable with a test. but in the beginning, I was immediately th...

Meta quest pro will not connect

I’ve recently tried playing a few multiplayer game on my pro and it’s not connecting either to my account or the internet. I know it’s not the internet because it is reinstalling and updating other games. And It shows that I’m connected to my account...

Resolved! Blurry home enviroment on the Quest Pro

I have a question regarding the home enviroments. They are really blurry and have alot of aliasing. Why is that? When i show my friends VR and they are presented with this low resolution home they ask me if this is the way its supposed to be. Why not...

OAF ERROR I need help

i need help

oculus says i do not have enough space and i do have on every single drive

this is what it says whilethis is my storage i have more then enough on every single drive it tries to download i dont need to change where it goes or anything i just need to download i tried to fix this thing for days now nothing not in the support ...

You might be old enough for a meta quest account and fb and all disabled

I noticed tonight my facebook and messenger and meta quest 2 disabled. I am unable to log into anything as email and moble no disabled preventing me from logging into anything . I think maybe the age has been chaged by my daughter by accident but not...

Firmware update

So my right controller needs a firmware update so then I update it, but it doesn’t show up on my oculus screen so I restart it and it loops and loops again, how can I fix this?

Mam problem z połączeniem q2 do aplikacji

Kolega pożyczył mi gogle i zresetował do ustawień fabrycznych. Gogle i urządzenie mam połączone do tej samej sieci oraz wpisuję poprawny kod by sparować je z aplikacją, natomiast wyskakuje błąd i informacja żebym sprawdził czy wpisałem odpowiedni kod...

Resolved! Mic Issue

My mic doesn't work in games, lets say.. gorilla tag. And the thing is, when I connect my link cable, it suddenly makes my mic work, and when it disconnect it, it still doesn't work. It only works if the cable is connected and actually turned on. (No...

Q2 stuck on boot screen, meta logo fading in and out

A few hours ago I took off my headset and put it down no different from how I always do. Plugged it in about an hour or two later, and after another two hours I put it on and saw that it was already on the boot screen, but the meta logo was slowly fa...

Oculus quest 2 Not pairing to PC

Oculus Air link is not working correctly. It shows up in the Quest 2 settings to connect to my PC but the launch tab is not able to be opened. Can someone help please?

Account sign in

I can’t log into oculus

Resolved! I FIGURED OUT HOW TO PAIR!!!!

First you have to download this app, then you have to go on your oculus headsets and go to settings. You might have to play around a little to find this. Then scroll all the way down after you clicked settings. You see a button named ABOUT , click th...

Weird update

Last night I wanted to go on my quest 2 but when I went on it I couldn't get my menu up and I was hearing the pass through sound. I tried to turn it of but when I did it said there was an update currently downloading but I still turned it of and back...

Lost access to Occulus account

Hi I haven’t logged into my email for awhile which was used for my Occulus account and it got deleted. Now I’m unable to login to Occulus either because it’s expired. I still have my Occulus username, old email address and my credit card tied to it. ...

Oculus stays in lobby

My oculus is charged and synced but when I turn it on I can’t see any apps or menu. If I cover up the sensors I can see everything. Weird! Please help!

Device damage

My Oculus is broken and can you please send me a new oculus

How to unlink a suspended Facebook from my meta account

Hi! We used my Facebook to create a meta account for the oculus quest 2, and my daughter plays on the oculus all the time. I went to log into my Facebook and it’s been suspended because they now think I’m underage. How do unlink my meta account from ...

communication between quest 2 and rift s

Is it possible to make calls between quest 2 and rift s?

See your phone in vr

The ability to connect to your phone and see and interact with it in VR. This would be really helpful and easily done for Android users.

Suspended for being under 13 but I’m 36…

My daughter used our family oculus and did something that got our family oculus suspended for being under 13 and my social medias are suspended too. I can’t log in to dispute it, so what can I do to get my oculus account back?

Connects to PC, but crashes to home when initiating link

Finally found out about the bitrate setting which after increased this headset for once performed appropriately. But of course this being a meta product it has failed to connect ever since that day. I've spent all day messing with this S&*#$*&^ I wan...

Adjust Wrist Transform Doesn't Work With Hand Tracking But Only Controllers

Hi, does anyone know why the Adjust Wrist Transform in Custom Hand Poses for Meta Avatars SDK can override avatar movement with controllers on but doesn't work with hand tracking?

Oculus PC App Keeps Saying to "Update Graphics Card Driver"

I'm having an issue where anytime I open the Oculus App on my PC, it tells me "Update your graphics card driver," even though my driver's software claims it is up to date. The card is an NVidia GeForce GTX 1050, the PC is an HP Pavilion Gaming Laptop...

Controller not working

My left controller is bugged! Every game I play my character auto-walks backwards. I recalibrated my controller and now it sometimes works but I can’t even move forward! I have tried changing batteries, clearing debris, recalibrating, powering off my...

Issues with 2 factor code

My 2 Factor authentication via Text Message doesn't arrive to my cellular device?

Help With Air Link!

I Have Tried Every Possible Solution To Fix Air link, but None Of Them Has Worked!I Go on The Airlink in Quick Settings, And Then I Click On My Computer Which Says Not Connected All TimeAnd Then it Says Pair, I click on Pair and it changes To Connect...

Not charging

My VR won't charge even tho I have it plugged in after a few minutes the LED turns green and says 100% but when I unplug it then go's to 1% if I turn it on it dies before getting half way not sure what the problem is any help ???