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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Orientation Problem

The problem I'm facing with my Oculus Quest 2 is that, every time I look around, the display looks around with me. The screen jitters a bit, and in those brief moments it seems I can actually do something, but it just freezes to my view, not unlike t...

Jonasyah by Honored Guest
  • 437 Views
  • 1 replies
  • 0 kudos

Having issues connecting to oculus

When I'm trying to open the Oculus app on my computer or phone or even my Quest 2 when connected to my home network (And yes I tried to talk with the ISP and I already changed 4 ISP since the issue started)Same when I'm trying to go to oculus.com/exp...

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Help me PLEASE!

Hello! I purchased a Vanilla gift card for my son to buy a game he’s been wanting. However, I cannot add this to my wallet on the app. Can anyone help us out???

BCHoofy by Honored Guest
  • 321 Views
  • 1 replies
  • 0 kudos

Returning an unused game past return window

Hello, I purchased a game, End Space, few days ago.I want to return the game and get refund. But, more than 14 days have passed since I purchased it.I played the game only for 15-20 mins.Is there any way I can return the game and get refund? Regards,...

i have a broken controller

hello i have had a broken left controller quest 2 for quite some time now but i have only just found out that i can apparently get a free replacement and i think that i still have a little warranty left since i purchased my oculus in December of 2021...

TheoRalph by Honored Guest
  • 324 Views
  • 1 replies
  • 0 kudos

Peacock promo

When should I expect to receive my promo code for Peacock? I still have not received an e-mail for it yet. Is there a timeline we can expect for that?

Resolved! By the right eye you can see only white sometimes

A few days ago, only on some occasions the right eye of my meta quest 2 looks all white and I feel that the right cameras do not detect my right hand. My oculus are under warranty. How can I connect with the technical service?

JJdeJaen by Honored Guest
  • 849 Views
  • 3 replies
  • 0 kudos

Is this Meta research study legitimate?

So,I received this email regarding participation in a meta research study, is it real?Hello (Name)Facebook is holding a series of 60 minute research sessions on Tuesday, March 7th to Thursday, March 9th. We would like to do research and learn more ab...

Fishlog23 by Honored Guest
  • 6847 Views
  • 2 replies
  • 0 kudos

$ to€

So I’m from Germany we pay with euro but I have referral link money and can’t pay with it because it’s dollars

bandikk by Honored Guest
  • 923 Views
  • 7 replies
  • 0 kudos

Resolved! Screen tearing after update but it only happens in games

So I just updated my oculus app because it had a black screen and the infinite loading dots when using link cable and airlink, but after the v49 update on my computer it has screen tearing when I open up beat saber in steamVR. I'm trying to find fixe...

Elite_VR_ by Honored Guest
  • 709 Views
  • 3 replies
  • 1 kudos

refferal help

so i have redeemed a referral code but I haven't gotten any money I have checked the app on google pc still nothing I have added a payment method my credit card but is still haven't gotten the 30usd @MetaQuestSupport

Resolved! Battery life

Hi, new to the whole VR thing and Meta Quest 2 and only just received my Meta Quest 2. However, charged it last night to which it was fully charged this morning. Unplugged from charging, due to it being fully charged and come to use it several hours ...

Dazbly by Honored Guest
  • 673 Views
  • 2 replies
  • 0 kudos

Menu

bonjour je voudrais savoir comment bouger l’écran du menu avant je pouvais j’avais les barre blanche en dessous mais maintenant j’en ai plus que une et c’est elle de la barre de tache aidez moi svp

Hxqlz by Honored Guest
  • 184 Views
  • 0 replies
  • 0 kudos

Never got beat saber for free?

So i bought my quest 2 forgetting about how you get a free copy of beat saber for buying a headset and i remembered. I have looked everywhere and found it needs to be done in the past 14 days of buying the headset but it has been past 14 days can any...

Right control won’t pair

My right control had worked fine after I got my oculus for Christmas, and when I went on the other day it just wouldn’t show up. I tried repairing on the app it won’t show up and the light won’t even turn on. I tried taking the batteries out and chan...

Connection between Oculus Quest 2 and pc

When I connect my oculus quest 2 to my computer, on the quest it says it is charging, but on the oculus app on my pc, its says that the headset is not connected. How could I fix this issue?

Resolved! Quest 2 anything multiplayer not working

I have a strong internet connection, and the oculus party works, but playing anything online makes the quest freak out and makes me stuck inside an infinite loading screen when going into online games. I have tried deleting the games and changing int...

Kaisorian by Honored Guest
  • 20260 Views
  • 13 replies
  • 3 kudos

Deny and don't show again accidentally pressed

When I plugged in my link cable to my Quest 2 I wanted to go to quest link immediately but then pressed "Deny and don't show again" by accident because I thought it was just a waring what will happen because I didn't read the information and I still ...

Can't add a 3rd account to quest 2

Hello, I got my son an oculus/quest 2 him and my other son both have accounts on it and I tried to add my own but when I click add account I get an error code that says "something went wrong, try again later". I tried this a week ago and had the same...

Resolved! Welcome 25 code does not work

I have tried to apply the welcome 25 code and it doesn’t work and then I tried to finish the purchase and it comes up with errors, also my code expires April 7 so I am hoping to get help soon.

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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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