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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 54178 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

3-Slide presentation of my game

Hello!While reading this article at the very end, I came across a paragraph that says about a 3-slide presentation of the game for the oculus.I can't find intake form in the support section.Please tell me, have you experienced something similar? Do I...

a.grinuk by Honored Guest
  • 346 Views
  • 1 replies
  • 0 kudos

My controller randomly stoped working

I was about to play and when I was getting on my controller did not work and I thought it was the batteries and I put new ones in and it still did not work and I tried everything and it still does not work and I did nothing to it and now I can’t play...

Can’t reset pin

I am trying to purchase an app and it wants me to enter my pin. My pin was never set up so I tried to set a new pin. It wouldn’t work. I’m trying to reset my pin by tapping forgot pin but every time I try it says something went wrong The link to this...

Anonymous by Not applicable
  • 620 Views
  • 1 replies
  • 0 kudos

Resolved! No referal credit

Hi, I ordered a quest 2 on Amazon last night and this morning my friend sent me a referral code to get £23 to spend in store and I made my account and accepted it I wanted to know if I will get it or not as last time I had a quest I did the same thin...

access to organization lost

I just logged in with my oculus account to developer forum. it forced me to use meta and merged my login there.now I am no longer able to access the organization. I am the admin for my organization and we have ton of apps in the store. Please suggest...

gkopparam by Honored Guest
  • 826 Views
  • 4 replies
  • 1 kudos

Beat Saber email

Hello everyone! I bought the Oculus Quest 2 and have not been able to activate the Beat Saber because the activation email has yet to arrive in the 14 days I had to activate it. What do I do? Can you generate a new code? Thanks!

martajoug by Honored Guest
  • 277 Views
  • 1 replies
  • 0 kudos

Rift S Black Screen

I hadn't used my Reft S for a while, but when I decided to hop into VR for old times' sake, the screen went black after about 20 minutes or so. The window still works, and tracking still works, but the screen is just black. The message I get is "plug...

Terrible lag with VR Air Bridge

Received my VR Air Bridge the other day and installed it but it's lagging to the point it's unusable. It's working no better than crappy Air Link on my gigabit network. As a matter of fact, the lag with Air Bridge as bad as with Air Link. I have an O...

Resolved! Unable to share to FB directly from quest 2

I can successfully share media to the oculus app then to Facebook but not directly from inside the Quest 2. It’s says it’s uploading but never appears. I was looking to upload a larger file that cannot be sync with the app, so looking to post in my F...

right lens not working

So i have a problem, my right lens of my oculus rift doesn't work anymore, i really don't know why it doesn't work hopefully someone has an idea that might help me.

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Maybe a problem

I wonder why in the Oculus App from Pc i cant' see my games in the library while from Mobile phone i can

Obli0hs by Honored Guest
  • 207 Views
  • 1 replies
  • 0 kudos

Problems downloading app on quest 2

We have purchased cooking simulator to the quest 2 and it is stuck whilst installing. It keeps getting to the end and then restarting the installation process. Help!

Sambin09 by Honored Guest
  • 275 Views
  • 1 replies
  • 0 kudos

Account disabled

Hello, I have a problem with Meta. I have been using the Facebook platform for over 10 years. no worries, I'm even very happy with the services. Except here, I bought an oculus Quest 2 headset but my account associated with this headset has been bloc...

Kad7447 by Honored Guest
  • 304 Views
  • 1 replies
  • 0 kudos

Terrible Customer Service

Returned faulty left controller over 4 weeks ago. No response from Meta. Have contacted numerous times but only contact via online chat. Keep getting told the controller is with their specialist team who can’t be contacted. No complaints contact give...

Waiting on replacement - 3months

After being an owner of the Rift I decided to move to a Quest 2. Unfortunately after a couple of months it broke - it wouldn't reboot. After contacting support and trying different things, I was ask to return it. Did so, using the courier and details...

Among us vr pre order scammed me

I pre ordered among us vr, on the day of release it said I had to pay for it again. I checked my bank account and I had been charged for the pre order. I checked my purchase history and it said I had bought among us vr in December of 1969. The next d...

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accounts

I was not using my link cable as just getting used to the Meta Quest 2. I log in using my Facebook link to my link cable and my Quest 2. Looking under settings without using my link cable I see I have an account name Horizon.com. What is it, do I nee...

DTH by Heroic Explorer
  • 222 Views
  • 0 replies
  • 0 kudos

Replacement for Faulty Headset.

RMA 650963506540423 - you’ve had my headset for over 2 weeks and no sign of shipping the replacement - when can I expect it? Live chat just say I will hear in 24 hours but it has been days.

dave.hart by Honored Guest
  • 175 Views
  • 0 replies
  • 0 kudos

Unsupported GPU

I want to know why the Nivida GeForce GT 1030 is now unsupported by Quest Link. This card is very cable of running VR at great a frame rate with the Oculus Rift CV1. This is the only card I was able to afford and I want it to be supported again, plea...

Quest Right Controller not working

Basically I just got my quest today and I love it to death but randomly the right controller stopped working. It tracks fine but both triggers dont work, the regular a and b buttons work. I tried changing the batteries which done nothing, restarting ...

Anonymous by Not applicable
  • 75736 Views
  • 87 replies
  • 9 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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