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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Awful stick drift.

I've attempted all the suggested fixes (removing the battery, reconnecting the controllers, ect.) And nothing seems to help it. The drift gets so bad that I can hardly use the headset. This happens mostly in the left controller and is seems to not be...

Occupied problems headset and controllers

Hi all i am trying to fix my sons oculus. I don’t play it so very confused.the controllers don’t connect - turned on and off/ new batteries/ batteries left out / disconnected and reconnected/ tried different controllers. Nothing helps when we log in ...

gennar7 by Honored Guest
  • 745 Views
  • 6 replies
  • 0 kudos

Quest 2 known issue with pairing

I was sent a replacement headset and now have the same technical issue that has been ongoing for over 4 weeks., where the headset won’t pair and setup. No device I own can pick up its Bluetooth signal. It connect through the ap. I do not own a pc to ...

GraphQL server responded with error 2078011

I just purchased the Quest 2 for my son for his birthday. I am trying to purchase games for him, but only get the above error message. Any assistance is much appreciated.

joesm13 by Honored Guest
  • 14118 Views
  • 34 replies
  • 2 kudos

White screen

My oculus have a white screen? Tried to reset it but nothing working?We've only had it a couple weeks, does anyone no what it might be? It's litrally just pure white.Thanks

Why was I denied access when I tried to post?

I am new to the forum and I was denied access to post. I went to my security settings and changed a few things but its still not clear to me why I was denied. Is there some screening Meta does in the background to process my application to join the c...

Clanlan by Honored Guest
  • 417 Views
  • 1 replies
  • 0 kudos

Lily Collins hackers

My Facebook page and account has been hacked by the Lily Collins hackers. Please HELP as I have more than 13 years of data and photos on my Facebook page that are my memories. PLEASE HELP

Tariq2023 by Honored Guest
  • 369 Views
  • 1 replies
  • 0 kudos

Oculus glitching

when I turn on my oculus it asks me to set up a boundary but i cant because the whole thing glitches including the controllers, and even if I can set it up it just resets the boundary and tells me to make a new one. I tried cleaning the lenses and ch...

factory reset apps issue

After I had factory reset my quest 2 my apps had completely disappeared and there was no trace left of them on my device nor my phone, I looked through the oculus store to see if my apps were still purchased but the store had shown I have no history ...

Resolved! Pairing new controller

I have just bought new right controller from meta website for Q2. Headset was factory reset. I have installed the app but can't pair headset as have software notification required message. On the headset it's stuck on first screen with pulling strips...

Link/Rift Home button missing

Everything updated to v50. I rarely use Link or Air Link since Air Link has become unusable do to graphics problems.However I just noticed the the Home environment button is missing from the Link Dash board. Usually it takes a few moments to show up ...

Resolved! Casting

I've just started using pc VR, and whenever I play blade and sorcery, it automatically casts to my pc. I feel this is making my frames drop and want it to stop. I do not use steam, I use the oculus app on my pc. If you can help me, please do. Thank y...

Oculus Gear VR R325 Issue

Hi,I have a Samsung Galaxy Note 8 and an Oculus Gear VR. I've downloaded all necessary apps and software, but it won't allow me to either login/connect to facebook or sign in manually. Can you help me?

maloadams by Honored Guest
  • 575 Views
  • 2 replies
  • 1 kudos

I have lost my email

I have recently updated my oculus but as of now I am soft locked out of all of my games and it asked me to login on my device. The issue is my mother had my email and password saved on her phone but she switched and lost my password along with my ema...

Xdfafa by Honored Guest
  • 517 Views
  • 3 replies
  • 0 kudos

Free beatsaber

my account was made a little before I got the quest 2, I never received an email though when I set up the headset. I’ve checked junk folders, looked everywhere and nothing 路‍:female_sign:. I’m stuck playing the demo I guess.

Anonymous by Not applicable
  • 291 Views
  • 1 replies
  • 0 kudos

Game installation failed

We just purchased the Meta Quest 2, so I’m very new to VR and the headset . I need help. I purchased Richie’s Plank Experience from the app on my phone. My phone and headset are using the same WiFi. The app began to install on the headset, but stoppe...

allen6365 by Honored Guest
  • 1296 Views
  • 6 replies
  • 0 kudos

Broken controller

Hello, my controller is cracked and glitching in games really bad. How do I find out if I have warrant on this?

Missing Package

So I received notification that my order had been delivered. Problem is it was delivered somewhere in MN and I live in WA............. Attempted address correction on UPS site, but they had technical issues and I was unable to. Then after delivery ha...

snsyama by Honored Guest
  • 740 Views
  • 3 replies
  • 0 kudos

Right controller stick drift

My right controller stick drift is so bad i cant use my controller and im wondering if warranty covers this and if it does how can i get a new controller?

Enizityy by Honored Guest
  • 339 Views
  • 2 replies
  • 0 kudos

Meta Quest 2 - Left thumbstick - No left or right

All On Resident evil its been fine for the last few months but when we tried to play today the left thumbstick will only make Leon go forwards and back. As in we have lost the left & right ability Cant see anything in the settings to change to correc...

Passthrough Not Working

Whenever I try to set up a boundary or goo into passthrough mode via stepping out of boundary or double tapping the headset, all I see is black. The Passthrough isn’t showing anything. Also when I try to make a boundary the floor level just rises inf...

LaBipWad by Explorer
  • 1183 Views
  • 5 replies
  • 1 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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