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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
How I get back my suspended Facebook and Instagram account
Hello everyone,A few months ago, both my Facebook and Instagram accounts were permanently disabled. It was a challenging time for me as an agency owner and digital marketer, especially since I’ve spent over $5,000 running advertisements for my agency...
Re: Facebook Account Problems
Good luck with that. I've been disabled since January still nothing yet even submitted an appeal
Facebook Account Problems
My Facebook account was disabled illegally and mistakenly please help me.
Resolved! Facebook disabled account
Hi does anyone know how or who to contact in reguards to Facebook disabled account. It’s been done by mistake no Meta rules have been broken . Now im to access this
Meta Horizon account Suspended after Facebook recovery – Need Urgent Help
I am reaching out here because I am facing an issue with my Meta Horizon account, and I hope this post can help bring some attention to my case (and help others).Recently, my Facebook account was hacked, and the attacker linked my Facebook account to...
I can't watch 360° videos on MetaQuest TV
hello,I'm enjoying watching MetaQuest TV using MetaQuest 3.However, I can't watch VR videos.When I watch a video, it says it's playing, but all I see is a blank screen.- I'm not using a filter.- I'm an adult.- I can watch VR videos using the YouTube ...
NEGATIVE RMA OCULUS SUPPORT ZERO HELP/LAWSUIT
So, This year I bought my son the pro controllers for his oculus quest 2. He was STOKED! Well about two months one of the controllers quit working. It is under warranty so I am thinking no big deal? WRONG. I started my ticket with Meta and on 10/06/2...
Pin code sound not consistent.
This is very minor, but has anyone noticed when entering pins that the click sound doesnt play all the time? the keyboard sound will play for like two or three digits but not all four. it is sporadic. This has been like this for a long time on the lo...
Quest 3 Right Controller gives low battery error or stops powering on
I am having a serous issue with my Meta Quest 3 Right Controller(s) and the Right Controller only. I had my Meta Quest 3 for about a month, until I started using it to workout. I have about 60-70 minute workout session and work up quite a sweat. I am...
The headset settings option remains grayed out even though I already have a developer account
The developer mode cannot be enabled, and the headset settings option remains grayed out even though I already have a developer account.
oculus quest 3 code
On vr glasses comes out like ask a parent for help (picture below), there is a code, and a website, I go to the site via phone, enter the code from the glasses, and there it says "Invalid device code request! Try again."What to do? Tell me(Photo in R...
Resolved! Gorilla tag refund
I want a refund for gorilla tag. Got banned for no reason. Developers are unresponsive. Why pay for something I can’t play?
Hacked Meta Account
Hello! My meta account was hacked and the hacker changed the email address. I was able to recover my Instagram account but cannot get into my meta account because the email is changed. How can I recover my meta account? Any help is appreciated.
Default language change in Meta Horizon mobile app
Hello, My phone's default language is Polish and the Meta Horizon app uses it as the app language. This is wrong, at least in case of my language (which is known as rather difficult :)). The AI translation is very poor, which makes it hard to underst...
Meta Quest 3 after software update black screen headset does not work
Everything was fine until the developers of the quest 3 software sent out an update to everyone. my headset was updated from v72 to v74 and no longer starts. I have been suffering for several days looking for an answer. But even the META support serv...
Controllers blinking 3 times and not begin tracked
Hello, I've been having an issue with my Quest 2 for a couple of months now. One day, my controllers suddenly stopped tracking, and I received the "lost tracking" message, rendering them unusable. Since then, I've tried a couple of solutions without ...
not loading games
hello! my meta quest 3s isnt loading "killer frequency" i just bought the game and when i click on it to play it it shows me the 3 white dots and doesn't go anywhere. it loads all my other games just fine. i've looked at others who have had this prob...
Resolved! is this the offical oculus support email?
is this the offical oculus support email support@oculusvr.com?
Quest 2 controller won't turn on after factory reset
Quest 2 right controller won't turn on after factory reset. tried unpairing the controller to repair and now the controller doesn't evens show up in the appTried manually updating the quest 2 to see if that would workTried replacing batteries with ne...
Import passwords csv file impossible in the browser app
I have tried multiple times now to import passwords via csv in the browser app, impossible to do it.The error message is incredibly unhelpful.I first followed the instructions in the headset to export my chrome passwords, transfered the .csv file to ...
My PC reboots before arriving in game VR (Meta quest 3)
I can play my favorite games for hours without VR. If I switch to VR, my PC restarts after a few seconds. I've reinstalled Windows, my games, my drivers, I've run a factory reset on the Quest 3, and updated my headset. Nothing works, still the same p...
conta hackeada
boa tarde preciso de ajuda com uma conta que foi hackeada
I can’t click to join worlds in horizon worlds
I’ve been able to log in and open up horizon world. But I click on join world in menus and it won’t take me to my instances at all. The only world I can join is central world. It let’s me enter If I don’t go through horizons worlds travel menu. Only ...
Meta button closes all windows instead of just the universal menu
Just bought my Quest 3 yesterday and I love it. However, every hour or so, the meta button does not work correctly. As the titles states, it does not just open and close the universal menu. It also closes or minimizes any window I have open. It somet...
Quest 3s noise canceling
I am a guitar player. I play guitar for my friends on VR. When I switched from quest 2 over to quest 3s I could no longer play guitar because the noise canceling only picked up my voice. Am I the only one with this problem? I feel like the ability to...
Urgent: hacked account recovery
My Facebook account [Manik Manik] has been hacked. My phone number, email ID all details have been changed. And I believe my Facebook account got hacked on [26/12/2024/] since then I am unable to access my Facebook account. Please recover my account....
Warranty problems
Anyone have any contact details for META warranty?I bought a META Quest 3 and the controller stopped working within a couple of weeks of use. Submitted the warranty claim and sent the old controller back for analysis before they would replace it. The...
Resolved! Urgent Request for Account Review and Recovery
Dear Meta Support Team, My name is Hesam Hosseini, and I have been actively using my Instagram account @rastintejarat.ir for about eight years, always respecting Instagram’s guidelines and policies. However, approximately three months ago, my account...
need help disabling 2FA, lost access to third-party application
I'm having trouble logging into my Instagram account. I lost access to my third-party app. I created the account on my old phone, which is broken. I can't regain access to the third-party app from my new phone, nor can I access my Instagram account b...
